Getting logged out regularly,,,

[TTmonkey]

rscott said:

Have you tried logging in, then logging out, then back in again? This fixed the problem for me - I'm guessing a persistent cookie for a stale session was hanging around and the explicit logout got rid of it.

in and out of the website or in and out of the OS?

[Cupramax]

Im still getting booted out on average 2-3 times a day...

[anonymous-user]

Not been too much of an issue for me recently but had to relogin on every session today

Chrome on Win 7 and Android

[rscott]

TTmonkey said:

rscott said:

Have you tried logging in, then logging out, then back in again? This fixed the problem for me - I'm guessing a persistent cookie for a stale session was hanging around and the explicit logout got rid of it.

in and out of the website or in and out of the OS?

Explicit logout of PH in the browser.

[Dom_PH]

Hi guys,

Quick update to say we are still investigating this.

When we have more information we will let you know.

Thanks,
Dom

[TTmonkey]

Logged in at work all day on PC, works fine.
Get home, iPad logged out, no username or password saved. Despite iPad being fine for weeks. No update or anything on iPad, no other activity since last used, all other saved credentials like Facebook still logged in etc....