Report to moderators page hangs

Report to moderators page hangs

Author
Discussion

ali_kat

31,988 posts

221 months

Friday 27th May 2016
quotequote all
Big Al. said:
Regrettably it's another function that's gone tits up!

I can mail you?

We did get a report from you this morning on the "members who drop off the map" was that it?
Yep, it went through eventually smile

I gave up last night laugh

ali_kat

31,988 posts

221 months

Friday 27th May 2016
quotequote all
Craikeybaby said:
Or even the report button stays red to show that a post has already been reported?
Why?

The more that report something wromg, the better the moderation is, surely? It helps understand what people find out of order; not just rule breaking.

ali_kat

31,988 posts

221 months

Friday 27th May 2016
quotequote all
Dom_PH said:
Thanks for your feedback.

The developers have been working on this today. We hope to release this fix soon.
thumbup

Big Al.

68,830 posts

258 months

Friday 27th May 2016
quotequote all
ali_kat said:
Craikeybaby said:
Or even the report button stays red to show that a post has already been reported?
Why?

The more that report something wromg, the better the moderation is, surely? It helps understand what people find out of order; not just rule breaking.
That's the way we would see it too, if you ain't happy with something then report it, numerous reports may also make us jump in quicker and try to sort sooner.

Also Ali (for instance) may be raising her report for a different reason to others that come in on the thread. smile

Shaw Tarse

31,543 posts

203 months

Saturday 28th May 2016
quotequote all
ali_kat said:
Big Al. said:
Regrettably it's another function that's gone tits up!

I can mail you?

We did get a report from you this morning on the "members who drop off the map" was that it?
Yep, it went through eventually smile

I gave up last night laugh
Saw the report, & yes

ali_kat

31,988 posts

221 months

Saturday 28th May 2016
quotequote all
thumbup

Craikeybaby

Original Poster:

10,404 posts

225 months

Saturday 28th May 2016
quotequote all
Big Al. said:
ali_kat said:
Craikeybaby said:
Or even the report button stays red to show that a post has already been reported?
Why?

The more that report something wromg, the better the moderation is, surely? It helps understand what people find out of order; not just rule breaking.
That's the way we would see it too, if you ain't happy with something then report it, numerous reports may also make us jump in quicker and try to sort sooner.

Also Ali (for instance) may be raising her report for a different reason to others that come in on the thread. smile
Fair enough, I guess if reporting didn't take ages it wouldn't be an issue wink

Glad to hear it will be fixed soon.

ali_kat

31,988 posts

221 months

Monday 6th June 2016
quotequote all
30 mins so far tonight ! frown

Started to try & report at 20:36, still waiting!

Over an hour later & still hanging!!

Edited by ali_kat on Monday 6th June 21:42

ali_kat

31,988 posts

221 months

Monday 6th June 2016
quotequote all
22:53 & Still waiting!

Silent1

19,761 posts

235 months

Monday 6th June 2016
quotequote all
ali_kat said:
22:53 & Still waiting!
I've given up TBH, it's a shame really as I used to roam around a fair bit and send reports in for stupid stuff but I can't be bothered now unless I'm on a pc

ali_kat

31,988 posts

221 months

Monday 6th June 2016
quotequote all
It's ridiculous

This is a tool that's supposed to help the Moderators & yet it doesn't work!!

Big Al.

68,830 posts

258 months

Monday 6th June 2016
quotequote all
Sorry, for the delay Ali, things don't happen around here as quick as they used to.

Was up?

Big Al.

68,830 posts

258 months

Monday 6th June 2016
quotequote all
Ali, 22:10 your report came in just sorted.

ali_kat

31,988 posts

221 months

Tuesday 7th June 2016
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Thank you :kiss:

It really shouldn't take that long though frown

Dom_PH

358 posts

104 months

PH TEAM

Tuesday 7th June 2016
quotequote all
Quick update: It's fixed in our development environment and we will be rolling this out live soon.

Thanks for your patience.

ali_kat

31,988 posts

221 months

Tuesday 7th June 2016
quotequote all
woohoo

PoleDriver

28,634 posts

194 months

Monday 27th June 2016
quotequote all
Did anyone actually fall for this?
Just tried to report a spam attack, the report facility just sat there, not loading!
If Haymarket can't be bothered, why should we?

ali_kat

31,988 posts

221 months

Monday 27th June 2016
quotequote all
It's a bit better, but not much

Still hangs after submit.

Dom_PH

358 posts

104 months

PH TEAM

Thursday 30th June 2016
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This fix is now live. Hopefully it will work better than before!

ali_kat

31,988 posts

221 months

Thursday 30th June 2016
quotequote all
So tempting to test it on you laugh