(ANSWERED)Photo orientation

(ANSWERED)Photo orientation

Author
Discussion

Don1

Original Poster:

15,936 posts

207 months

Tuesday 21st February 2017
quotequote all
This seems to be a newish bug, where the photo renders sideways if the photo taken on the phone is upright (I think?)

Any chance of it being sorted please?

Jack Mansfield

3,256 posts

89 months

PH TEAM

Tuesday 21st February 2017
quotequote all
Hi Don1,

Do you mean this is happening when you post a photo on the forums? Which operating system and browser are you using please?

Thanks!

Jack

Shaw Tarse

31,543 posts

202 months

Tuesday 21st February 2017
quotequote all
Some sort of iDevice?

TonyRPH

12,963 posts

167 months

Tuesday 21st February 2017
quotequote all
Thumbsnap is most likely using the EXIF orientation tag embedded into the image.

This is not a fault of PH or Thumbsnap.

Most likely if you hold the phone / tablet / camera in the correct orientation when taking the image, then it should be the correct way up after uploading.

Unless of course Thumbsnap have got something horribly wrong in their image upload code.


Don1

Original Poster:

15,936 posts

207 months

Tuesday 21st February 2017
quotequote all
So I have to frame the photo holding in landscape rather than portrait?

That has changed recently though?

In answer, iOS device (10.2.1), via Chrome (56.0.2924.79).

TonyRPH

12,963 posts

167 months

Tuesday 21st February 2017
quotequote all
I suspect that'll be the case.

Can you upload a couple of the problematic pictures here? (or point me to the topic(s) where you've had issues)

It'll be interesting to see what the EXIF info contains (if it's not stripped out following the upload - which may also be the problem).


Don1

Original Poster:

15,936 posts

207 months

Wednesday 22nd February 2017
quotequote all
Have a look at the guitar thread in Music - my last few posts there show the problem.

TonyRPH

12,963 posts

167 months

Wednesday 22nd February 2017
quotequote all
I downloaded a couple of the images and the EXIF tag is maintained, and orientation is stated as "right top".

According top this site Thumbsnap is indeed displaying your images in the *correct* rotation.

From the table below, "right top" is 6.

Value 0th Row 0th Column
1 top left side
2 top right side
3 bottom right side
4 bottom left side
5 left side top
6 right side top
7 right side bottom
8 left side bottom


For convenience, here is what the letter F would look like if it were tagged correctly and displayed by a program that ignores the orientation tag (thus showing the stored image):


1 2 3 4 5 6 7 8

888888 888888 88 88 8888888888 88 88 8888888888
88 88 88 88 88 88 88 88 88 88 88 88
8888 8888 8888 8888 88 8888888888 8888888888 88
88 88 88 88
88 88 888888 888888


The solution is to either hold your iPhone 5s in the correct orientation, or edit the image prior to upload, remove the EXIF tags (recommended in your case*) and set the image to the desired orientation prior to uploading.

It should be noted that many image viewing programs will by default rotate the image to the 'correct' rotation for viewing purposes.

  • Your exact geographic location is embedded in your images, and I was able to find your exact post code in Spellbrook, Bishop's Stortford.




Don1

Original Poster:

15,936 posts

207 months

Wednesday 22nd February 2017
quotequote all
21 miles from my location.... wink

But thank you anyway. I may just upload to a Photobucket account and share from there.

TonyRPH

12,963 posts

167 months

Wednesday 22nd February 2017
quotequote all
Obviously the GPS is somewhat off then lol.

Thumbsnap are just displaying the raw image and ignoring the EXIF info - if the orientation is correct on other image hosting services, then they are rotating the image accordingly.

Although Photobucket has not inherited the sobriquet Photofket for nothing lol (it's ste).


Edited by TonyRPH on Wednesday 22 February 09:49

AlexRS2782

8,025 posts

212 months

Wednesday 22nd February 2017
quotequote all
TonyRPH said:
Although Photobucket has not inherited the sobriquet Photofket for nothing lol (it's ste).
Yep. For on site advertising (banner / curtain / pop-up, etc, etc) it's the only site I've found to be far worse than PistonHeads when you turn the ad blocker off hehe

Don1

Original Poster:

15,936 posts

207 months

Monday 27th February 2017
quotequote all
Are PH looking at this?

Jack Mansfield

3,256 posts

89 months

PH TEAM

Tuesday 28th February 2017
quotequote all
Don1 said:
Are PH looking at this?
Hi Don1,

This isn't a PH problem, more likely an issue with the site your using to upload pictures! Therefore theres nothing we can do about it I'm afraid.

Jack

Don1

Original Poster:

15,936 posts

207 months

Tuesday 28th February 2017
quotequote all
Have a look at the guitar thread. My last posts are uploaded pictures using Thumbsnap. So I would respectfully suggest that is a PH issue.

Don1

Original Poster:

15,936 posts

207 months

Tuesday 28th February 2017
quotequote all

Don1

Original Poster:

15,936 posts

207 months

Tuesday 28th February 2017
quotequote all
Oh, look. The same problem again. :-/

Jack Mansfield

3,256 posts

89 months

PH TEAM

Tuesday 28th February 2017
quotequote all
We've had the issue/report before and it was confirmed it wasn't a PH issue. The tech guys have suggested using something other than Thumbsnap to upload your pictures, so hopefully that sorts it!

Joe5y

1,501 posts

182 months

Thursday 2nd March 2017
quotequote all
I have the same issue with every picture I post. Take picture from my iPhone, upload it via the PH "Upload and image" which I believe uses Thumbsnap and it'll be uploaded in every other orientation that what I'd want.

Vaud

50,290 posts

154 months

Thursday 2nd March 2017
quotequote all
Jack Mansfield said:
We've had the issue/report before and it was confirmed it wasn't a PH issue. The tech guys have suggested using something other than Thumbsnap to upload your pictures, so hopefully that sorts it!
Remember Thumbsnap is still in beta.

PoleDriver

28,616 posts

193 months

Thursday 2nd March 2017
quotequote all
Vaud said:
Remember Thumbsnap is still in beta.
How many years is that now?