No more free classifieds?

No more free classifieds?

Author
Discussion

itcaptainslow

3,703 posts

137 months

Wednesday 19th July 2023
quotequote all
Still gratis ads for those of us who have been around a while? I’m being requested to cough up £29.99 frown

Followed it all the way through to the payment screen where it’s asking for card details - left the ad as a draft for now.

Edited by itcaptainslow on Wednesday 19th July 22:05

renmure

4,248 posts

225 months

Wednesday 19th July 2023
quotequote all
itcaptainslow said:
Still gratis ads for those of us who have been around a while? I’m being requested to cough up £29.99 frown

Followed it all the way through to the payment screen where it’s asking for card details - left the ad as a draft for now.

Edited by itcaptainslow on Wednesday 19th July 22:05
Should be I think..

I listed a car a couple of days ago and it instantly went live with no payment request or the like.

rigga

8,732 posts

202 months

Thursday 20th July 2023
quotequote all
There's obviously something wrong, which should of been fixed, for so many questions on this.

Seems easy enough for the mods to sort each request.


So why does the issue keep cropping up ?

Shaw Tarse

31,543 posts

204 months

PH TEAM

Thursday 20th July 2023
quotequote all
rigga said:
There's obviously something wrong, which should of been fixed, for so many questions on this.

Seems easy enough for the mods to sort each request.


So why does the issue keep cropping up ?
The mods can't sort this, it's a Techie problem

Ben Lowden

6,055 posts

178 months

PH Marketing Bloke

PH TEAM

Thursday 20th July 2023
quotequote all
itcaptainslow said:
Still gratis ads for those of us who have been around a while? I’m being requested to cough up £29.99 frown

Followed it all the way through to the payment screen where it’s asking for card details - left the ad as a draft for now.
Now sorted for you!

rigga said:
There's obviously something wrong, which should of been fixed, for so many questions on this.

Seems easy enough for the mods to sort each request.

So why does the issue keep cropping up ?
There's a couple of things at play here – some issues are from when databases were merged a few years ago and account creation dates weren't carried over correctly from the forums to the classifieds.

Others are just those that have recently become eligible, as the grandfather rights are only updated once a year at the moment, rather than a rolling goalpost.

rigga

8,732 posts

202 months

Thursday 20th July 2023
quotequote all
Shaw Tarse said:
The mods can't sort this, it's a Techie problem
Point being , when flagged by a member, it's quickly sorted, mod or techie, whatever

Ben Lowden said:
There's a couple of things at play here – some issues are from when databases were merged a few years ago and account creation dates weren't carried over correctly from the forums to the classifieds.

Others are just those that have recently become eligible, as the grandfather rights are only updated once a year at the moment, rather than a rolling goalpost.
Thanks for the detailed answer Ben.

B'stard Child

28,430 posts

247 months

Thursday 20th July 2023
quotequote all
Ben Lowden said:
There's a couple of things at play here – some issues are from when databases were merged a few years ago and account creation dates weren't carried over correctly from the forums to the classifieds.

Others are just those that have recently become eligible, as the grandfather rights are only updated once a year at the moment, rather than a rolling goalpost.
Is it worth adding this to an earlier post - with a this is why, post in here and we'll check and correct if required or feedback why not?

itcaptainslow

3,703 posts

137 months

Thursday 20th July 2023
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Thanks for sorting, Ben.

Seanntce

6 posts

10 months

Monday 31st July 2023
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I've just logged into my account which I haven't used for some years now to advertise a car. My account is over 10 years old but it says when logged in, it will cost me £29.99 to post the ad.

Big Al.

68,869 posts

259 months

Monday 31st July 2023
quotequote all
Seanntce said:
I've just logged into my account which I haven't used for some years now to advertise a car. My account is over 10 years old but it says when logged in, it will cost me £29.99 to post the ad.
So why have you not logged in and posted using your original account to ask this question?

Seanntce

6 posts

10 months

Monday 31st July 2023
quotequote all
Hi Big Al.
So this is what happen.
I tried to log in with my old account. Couldn't remeber password so had to get it reset via the link sent to my email address. I then updated my password and logged in. On doing so I could see my address was an address I haven't lived in for over 15 years. So I updated my address, and while I was at it updated my username as well. Then I went to post an advert for a car to sell and was presented with the £29.99 posting fee. So on seeing that posted on this thread. Now when I click on my username it also tells me I'm a member since today. But that's incorrect. I've been a member for over 15 years, I only updated my username, password and address today.

Big Al.

68,869 posts

259 months

Monday 31st July 2023
quotequote all
OK, I suggest you log out of your new username and log in a post using your original.

I'll then flag your new post up to get it checked out. smile

Seanntce

6 posts

10 months

Monday 31st July 2023
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That doesn't work as my email address required to log in with or change password is asigned to the username I changed to this morning. I can give you my old username but I don't see how I can login with that now and my email.

Big Al.

68,869 posts

259 months

Monday 31st July 2023
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Ok lets have your old username and I'll flag it up with the techies. smile

Seanntce

6 posts

10 months

Monday 31st July 2023
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Thank you. Old username was - Sean-oozhy

Big Al.

68,869 posts

259 months

Tuesday 1st August 2023
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OK, sorry but drew a blank trying to find you with that, could you drop me a mail via my profile and let me have your old email addy if possible, and I'll try another way around to find you. smile

Ben Lowden

6,055 posts

178 months

PH Marketing Bloke

PH TEAM

Tuesday 1st August 2023
quotequote all
Big Al. said:
OK, sorry but drew a blank trying to find you with that, could you drop me a mail via my profile and let me have your old email addy if possible, and I'll try another way around to find you. smile
Thanks for trying to help here Al!

Seanntce said:
Thank you. Old username was - Sean-oozhy
@Seanntce it sounds like you might be suffering from when our old separate forum and classified databases were combined a few years ago. Please drop us an email at info@pistonheads.com with as much information you have on email addresses and current/old usernames, and we'll see if we can find your accounts to combine for you.

Seanntce

6 posts

10 months

Wednesday 2nd August 2023
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Thanks Ben. I've just emailed you now.

Seanntce

6 posts

10 months

Monday 7th August 2023
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Hi Ben. Is there any update on my old PH account? Was really hoping to have got my car listed for sale ASAP.

Many thanks...

Christopher-5353u

5 posts

9 months

Saturday 12th August 2023
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Hiya, hope you guys are well :0) Had an account with Pistonheads for over 10 years, but haven't used it for a while. Just reset my password & updated my address & when went to list car, wants £29. Is it still suppose to be free for members of 10yrs or more. Last car I sold on Pistonheads was 12th March 2012 and a Subaru back in 2008.

Kind regards

Chris

Edited by Christopher-5353u on Saturday 12th August 13:50