(PENDING)Phonesafe, Beware!!!!!

(PENDING)Phonesafe, Beware!!!!!

Author
Discussion

skwdenyer

16,456 posts

240 months

Wednesday 24th August 2016
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I suspect they mean free (as in costs nothing extra for the service) rather than freephone (0800).

hadenough!

3,785 posts

260 months

Thursday 25th August 2016
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I suppose there are another four months left of the second half of the year...

sixpotter

282 posts

166 months

Monday 19th September 2016
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Got skanked on this last month calling about a car, huge phone bill just came in. £1 a minute for serious? No warnings from pistonheads or my mobile provider

eybic

9,212 posts

174 months

Tuesday 20th September 2016
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There is a link titled "pricing info" to the right of the phone number below the phonesafe logo.

WinstonWolf

72,857 posts

239 months

Tuesday 20th September 2016
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eybic said:
There is a link titled "pricing info" to the right of the phone number below the phonesafe logo.
And if it was working you wouldn't be getting complaints. The great majority of people will expect an 07 number to be a mobile and included in their call plan.

Seven years...

R8Steve

4,150 posts

175 months

Tuesday 20th September 2016
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WinstonWolf said:
Seven years...
I suspect it's about time to admit to the fact it's just not going to change hehe

I've always included my number in the advert anyway and have had minimal scammers/canvassers calling and if they really wanted to they could just email me and ask for it if I didn't.

Having been stung for £18 calling about an M3 I was looking to buy in the past I have no problems giving mine out if selling.

pincher

8,556 posts

217 months

Tuesday 20th September 2016
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eybic said:
There is a link titled "pricing info" to the right of the phone number below the phonesafe logo.
Well that's just awesome. Now, about the new platform that was promised - can you just let us know when that is due for release? I didn't get a response to me previous update request. Would you be so kind as to respond please eybic?


Back in February Ollie_M said:
We have explored a number of avenues and I believe a decision has been made to migrate to a new free phone platform. Work has been scheduled to start in the next few months with a release date planned the second half of the year. Any further information I get on this I will let you know.

Vaud

50,446 posts

155 months

Tuesday 20th September 2016
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pincher said:
eybic said:
There is a link titled "pricing info" to the right of the phone number below the phonesafe logo.
Well that's just awesome. Now, about the new platform that was promised - can you just let us know when that is due for release? I didn't get a response to me previous update request. Would you be so kind as to respond please eybic?


Back in February Ollie_M said:
We have explored a number of avenues and I believe a decision has been made to migrate to a new free phone platform. Work has been scheduled to start in the next few months with a release date planned the second half of the year. Any further information I get on this I will let you know.
IIRC eybic is no longer with Pistonheads but just posting as a regular poster.

TankRizzo

7,261 posts

193 months

Tuesday 20th September 2016
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eybic said:
There is a link titled "pricing info" to the right of the phone number below the phonesafe logo.
...which contravenes the PhonePayPlus guidelines for PRS.

I am appalled this is still going on.

pincher

8,556 posts

217 months

Tuesday 20th September 2016
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Vaud said:
IIRC eybic is no longer with Pistonheads but just posting as a regular poster.
Didn't know that. Apologies eybic - but the same request to someone in an official capacity still stands.....

spookly

4,018 posts

95 months

Tuesday 20th September 2016
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Keep an old mobile phone handy. Buy a SIM for any mobile network for a £1. Put £5 credit on it. Use it only for selling your car. Turn it off once you've sold the car.

Job jobbed. Also avoids having pain the arse idiots phoning you up about a problem with the car months after they bought it.

eybic

9,212 posts

174 months

Wednesday 21st September 2016
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As has been said, I no longer work for PH. Personally if I viewed an ad and saw a logo next to the phone number with something saying pricing info, I'd look at it. I know a lot of people wouldn't but I would (that's not meant to be an inflammatory comment).

WinstonWolf

72,857 posts

239 months

Wednesday 21st September 2016
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eybic said:
As has been said, I no longer work for PH. Personally if I viewed an ad and saw a logo next to the phone number with something saying pricing info, I'd look at it. I know a lot of people wouldn't but I would (that's not meant to be an inflammatory comment).
Ah, if you don't work for Ph fair enough beer

The problem is 07 is a mobile number, everyone knows that...

Except in this rare case it isn't, that's the problem. Make it an 09 and everyone will look at the pricing info.

rscott

14,743 posts

191 months

Wednesday 21st September 2016
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WinstonWolf said:
eybic said:
As has been said, I no longer work for PH. Personally if I viewed an ad and saw a logo next to the phone number with something saying pricing info, I'd look at it. I know a lot of people wouldn't but I would (that's not meant to be an inflammatory comment).
Ah, if you don't work for Ph fair enough beer

The problem is 07 is a mobile number, everyone knows that...

Except in this rare case it isn't, that's the problem. Make it an 09 and everyone will look at the pricing info.
Blame Ofcom - they were the fools who allocated 070 as personal numbers, causing the confusion with mobile pricing.

pincher

8,556 posts

217 months

Thursday 6th October 2016
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pincher said:
Vaud said:
IIRC eybic is no longer with Pistonheads but just posting as a regular poster.
Didn't know that. Apologies eybic - but the same request to someone in an official capacity still stands.....
Anyone.........?

FWIW

3,069 posts

97 months

Thursday 6th October 2016
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rscott said:
WinstonWolf said:
eybic said:
As has been said, I no longer work for PH. Personally if I viewed an ad and saw a logo next to the phone number with something saying pricing info, I'd look at it. I know a lot of people wouldn't but I would (that's not meant to be an inflammatory comment).
Ah, if you don't work for Ph fair enough beer
The problem is 07 is a mobile number, everyone knows that...
Except in this rare case it isn't, that's the problem. Make it an 09 and everyone will look at the pricing info.
Blame Ofcom - they were the fools who allocated 070 as personal numbers, causing the confusion with mobile pricing.
Why blame ofcom- they didn't tell ph to use an 07 number and they didn't tell ph to hide the pricing info, on the contrary, the rules say pricing needs to be on the same page.

It is blatantly obvious what is going on here...

rscott

14,743 posts

191 months

Saturday 8th October 2016
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FWIW said:
rscott said:
WinstonWolf said:
eybic said:
As has been said, I no longer work for PH. Personally if I viewed an ad and saw a logo next to the phone number with something saying pricing info, I'd look at it. I know a lot of people wouldn't but I would (that's not meant to be an inflammatory comment).
Ah, if you don't work for Ph fair enough beer
The problem is 07 is a mobile number, everyone knows that...
Except in this rare case it isn't, that's the problem. Make it an 09 and everyone will look at the pricing info.
Blame Ofcom - they were the fools who allocated 070 as personal numbers, causing the confusion with mobile pricing.
Why blame ofcom- they didn't tell ph to use an 07 number and they didn't tell ph to hide the pricing info, on the contrary, the rules say pricing needs to be on the same page.

It is blatantly obvious what is going on here...
Ofcom were the ones who moved all mobiles to 07x numbers so it was easy to spot them and know the cost of calling.. then decided to add personal numbers (070x) which are all charged at completely different rates to that band. It would have been far more sensible to use 04x instead and avoid any confusion.

FWIW

3,069 posts

97 months

Sunday 9th October 2016
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rscott said:
Ofcom were the ones who moved all mobiles to 07x numbers so it was easy to spot them and know the cost of calling.. then decided to add personal numbers (070x) which are all charged at completely different rates to that band. It would have been far more sensible to use 04x instead and avoid any confusion.
Agreed, but if Haymarket wanted to be transparent and comply with the regulations, they could.

pincher

8,556 posts

217 months

Saturday 15th October 2016
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pincher said:
pincher said:
Vaud said:
IIRC eybic is no longer with Pistonheads but just posting as a regular poster.
Didn't know that. Apologies eybic - but the same request to someone in an official capacity still stands.....
Anyone.........?
Still nothing - it's almost like PH doesn't want to correct the issue.......scratchchin

pincher

8,556 posts

217 months

Sunday 13th November 2016
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Almost another month gone by.........

Any comment by anyone in PH Towers?