(PENDING)Phonesafe, Beware!!!!!

[Vaud]

pincher said:

Almost another month gone by.........

Any comment by anyone in PH Towers?

Probably "on the development roadmap, to be shared shortly..."

[Jack Mansfield]

Hi All,

I'll look into this and come back to you once I've got some more info.

Cheers,

Jack

[johnwilliams77]

Jack Mansfield said:

Hi All,

I'll look into this and come back to you once I've got some more info.

Cheers,

Jack

Hijack

Looking forward to hearing the outcome!!!

[FWIW]

Jack Mansfield said:

Hi All,

I'll look into this and come back to you once I've got some more info.

Cheers,

Jack

PMSL!

[FWIW]

Vaud said:

Probably "on the development roadmap, to be shared shortly..."

...as it has been for...


OVER











S E V E N









Y E A R S !!

[thebraketester]

"Pending"

Translation...

"Check back in 2032, and remind us again"

[pincher]

Jack Mansfield said:

Hi All,

I'll look into this and come back to you once I've got some more info.

Cheers,

Jack

Must be a really thorough investigation that you are conducting...........

[Tankrizzo]

Can't believe this racket is still going on

[hadenough!]

Jack Mansfield said:

Hi All,

I'll look into this and come back to you once I've got some more info.

Cheers,

Jack

f

...

[Vaud]

thebraketester said:

"Pending"

Translation...

"Check back in 2032, and remind us again"

More like "we don't want to know and hope no one reports us to the appropriate body"

[themanwithnoname]

Just for the record, and to keep a timeline of PH input this past year or so.

It all started in October 2009 when

MJGerrard said:

I have to express my disappointment with pistonheads. I have just discovered I have been calling premium rate phone numbers to reply to adverts. I do not object to the high charges as long as it is made clear. It is NOT clear at the moment!! The numbers start 07 so appear to me as mobile numbers. I have been unknowingly using my mobile phone to ring them thinking I was saving on the BT costs. I dread to think how much this has cost me.

I have always been more than happy with the services pistonheads provides but I think they have let us down here, big time! I would like to see it made clear to users so others are not tricked like me.

Is this reasonable?

fast forward only six years.

Ollie_M - October 2015 said:

There's a platform that we are looking at that will eliminate all the issues raised

So we got a carrot dangled

Ollie_M - February 2016 said:

We have explored a number of avenues and I believe a decision has been made to migrate to a new free phone platform. Work has been scheduled to start in the next few months with a release date planned the second half of the year. Any further information I get on this I will let you know.

So tomorrow or Saturday then?

Jack Mansfield - November 2016 said:

Hi All,

I'll look into this and come back to you once I've got some more info.

Cheers,

Jack

Oh, apparently not.

Edited by themanwithnoname on Thursday 29th December 15:56

[johnwilliams77]

Cost me £30 to make a call about a car !

[pincher]

Pistonheads and Haymarket should be hanging their heads in shame at this.

Totally and completely unacceptable.

[FWIW]

Be careful not to be too 'critical' of PH or you will get banned.

[MagicalTrevor]

FWIW said:

Be careful not to be too 'critical' of PH or you will get banned.

Whatever gives you that idea? I've found them to be ok when taking flak. It's not as if it's libellous or incorrect.

[Vaud]

MagicalTrevor said:

FWIW said:

Be careful not to be too 'critical' of PH or you will get banned.

Whatever gives you that idea? I've found them to be ok when taking flak. It's not as if it's libellous or incorrect.

True. Providing it is not abusive and stays within the posting guidelines, I have never seen anyone banned.

[Ahbefive]

johnwilliams77 said:

Cost me £30 to make a call about a car !

That is an absolute pisstake.

[johnwilliams77]

Ahbefive said:

That is an absolute pisstake.

Indeed
I was so excited about the car I didn't think to check for extortionate costs in the small print
Why would I? It's a car site run by car guys, surely not the sort of place you'd expect a scam
It's also 'phone safe' and starts with 07 I believe so I wrongly, I admit, assumed it's just a security feature sellers get for selling.

How wrong was I! Would have been cheaper to call for a filthy phone call! But then I might have missed out on the car if I tried to wait on an email response. (which I made a bit of cash on)

[Lucas CAV]

johnwilliams77 said:

Ahbefive said:

That is an absolute pisstake.

Indeed
I was so excited about the car I didn't think to check for extortionate costs in the small print
Why would I? It's a car site run by car guys, surely not the sort of place you'd expect a scam
It's also 'phone safe' and starts with 07 I believe so I wrongly, I admit, assumed it's just a security feature sellers get for selling.

How wrong was I! Would have been cheaper to call for a filthy phone call! But then I might have missed out on the car if I tried to wait on an email response. (which I made a bit of cash on)

It's not a site run by car guys...

[Jack Mansfield]

Hi All,

Apologies for the delay in replying. We currently have a temporary product manager for PH dealing with this, who is juggling a lot of work at the moment, until we find a full time replacement. I've been informed that they are taking it further soon, so hopefully we can take some positive steps with it!

Again, apologies for the long wait for this and thank you for your patience!

Jack