Multiple Zoe Failures

[IN51GHT]

Max_Torque said:

IN51GHT said:

There is a glimmer of hope.

Customer care have called again tonight, the heating pump has failed, same failure mode as last time.

his time they have established the reason for failure. There is a leak, allowing the gas & lubricant to escape, thus the bearings run dry & ultimately fail. This leak was not picked up during the initial repair, but they seam convinced it was there.

Renault UK are sending their own EV specialist down tomorrow to check the car over & make sure it's fixed properly.

It is somewhat surprising the AC system does not have a "Low Pressure" switch in it?

It does but it would appear it's set too low.

[Marvib]

Maybe threaten to have "Renault is crap" written in 10 foot letters on your company car. Although even that would be hard to read at 1,000 mph

Anyone who hasn't read OP's build thread you're missing a treat.

[squirejo]

IN51GHT said:

Finally starting to get a little joy with Renault.

They have offered, if I want, to take the car back, I said that's the next step if it fails again. My problem is I prefer the Zoe the the Leaf, so if I can get a reliable Zoe I'd like to stick with it.

I am also being given the repairing dealerships Zoe demonstrator whilst mine is being repaired.

So at last it looks like Renault may be starting to take notice.

I also prefer the Zoe top the Leaf, which is why I bought one. Whilst I have no answers for the apparent ineptitude of RCS and your very poor reliability experiences, keep the faith. Mine has operated faultlessly for 9mths and 3000 commuting miles of all temperatures and weather. the only issues have been of my own making usually including nearly running out of electricity! I still marvelk at the smoothness of the drivetrain and the effortless commuter urge thanks to the electric torques.

[IN51GHT]

Still with MY Zoe.

They've done the testing post repair & found another fault on the HVAC system, requiring a part from Frenchland.

Also, a couple of bits need replacing, which are also on back order.

[JonnyVTEC]

Bit of a joke by now how many problems you're having!

[IN51GHT]

I must admit I am a little concerned that quite so many faults are apparent on a brand new car.

[IN51GHT]

Just to report all running OK now.

BUT.

Just got back from my hols to find a letter from the DVLA telling me the old car is uninsured, a letter with a penalty for not paying congestion charge on the old car, dated 27/03/15 and a letter for the new car saying it's not taxed.