Intelligent Octopus

Author
Discussion

TooLateForAName

4,754 posts

185 months

Saturday 20th April
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2fast748 said:
I'm sick of trying to sign up to Intelligent Go. I've mssaged them and got zero useful info from them. The last advice was sign up via the website - it just gives you a QR code to download the app.

Has anybody got anywhere signing up with the Volkswagen app & podpoint charger?
Dont think that either the vw or podpoint are supported on intellilgent

newlad

70 posts

98 months

Sunday 21st April
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Dashnine said:
newlad said:
Intelligent Octopus Go is still evading me.

The car/charger have been accepted and I've been moved to Octopus Flux Export/Import and Flexible Octopus for gas. The former will set the charging times but it's 14.8p between 2 - 5am and 24.7p between 5.00 - 1600. When I click on the link to get IOG, I either get the propeller twirling forever or the failed to load link message. The so called help by email is taking 3-4 days to respond and nothing they have suggested has worked.

I've tried installing the Octopus app on a different device, gone through the whole procedure but to no avail.

Any ideas gratefully received.
Surely if you’ve moved off Intelligent, you won’t get the benefit of it? Intelligent for cheap rate charging or Flux for Import / Export, you can’t have both?
Hi
I've never been on Intelligent Octopus in the first place. Which is why this is so frustrating.

newlad

70 posts

98 months

Sunday 21st April
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karma mechanic said:
newlad said:
Intelligent Octopus Go is still evading me.

The car/charger have been accepted and I've been moved to Octopus Flux Export/Import and Flexible Octopus for gas. The former will set the charging times but it's 14.8p between 2 - 5am and 24.7p between 5.00 - 1600. When I click on the link to get IOG, I either get the propeller twirling forever or the failed to load link message. The so called help by email is taking 3-4 days to respond and nothing they have suggested has worked.

I've tried installing the Octopus app on a different device, gone through the whole procedure but to no avail.

Any ideas gratefully received.
I've used Twitter direct messages in the past to contact them, usually a prompt response. 'Octopus Energy' on there.
Thanks for the suggestion which I've tried. Awaiting a response.

2fast748

1,095 posts

196 months

Sunday 21st April
quotequote all
TooLateForAName said:
2fast748 said:
I'm sick of trying to sign up to Intelligent Go. I've mssaged them and got zero useful info from them. The last advice was sign up via the website - it just gives you a QR code to download the app.

Has anybody got anywhere signing up with the Volkswagen app & podpoint charger?
Dont think that either the vw or podpoint are supported on intellilgent
Experience would suggest that is true but it's not what the App & website tell me!

df76

3,639 posts

279 months

Sunday 21st April
quotequote all
2fast748 said:
TooLateForAName said:
2fast748 said:
I'm sick of trying to sign up to Intelligent Go. I've mssaged them and got zero useful info from them. The last advice was sign up via the website - it just gives you a QR code to download the app.

Has anybody got anywhere signing up with the Volkswagen app & podpoint charger?
Dont think that either the vw or podpoint are supported on intellilgent
Experience would suggest that is true but it's not what the App & website tell me!
My Cupra works with Intelligent just fine, so I’m fairly certain any VW should also pair ok.

Takemeaway

599 posts

212 months

Monday 22nd April
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I’ve just signed up to intelligent go (Tesla and evec charger) which has all worked fine so far.

Question is that we have a e2008 also which I don’t think is compatible according to the app.
If I plug the Peugeot in overnight and set the evec to schedule to come on at 23:30, will I still get the low rate of charge overnight?

TheDeuce

21,734 posts

67 months

Monday 22nd April
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Takemeaway said:
I’ve just signed up to intelligent go (Tesla and evec charger) which has all worked fine so far.

Question is that we have a e2008 also which I don’t think is compatible according to the app.
If I plug the Peugeot in overnight and set the evec to schedule to come on at 23:30, will I still get the low rate of charge overnight?
Yes, the 23:30 - 05:30 is always cheap rate, for whatever you plug in.

If you do that to keep the e2008 topped up, you'll probably find that keeping the Tesla plugged in during the day will trigger endless off peak additional hours, sufficient to keep it topped up and save you a load of money on whatever else needs power in the house too.


Pistonheadsdicoverer

185 posts

47 months

Monday 22nd April
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TheDeuce said:
Yes, the 23:30 - 05:30 is always cheap rate, for whatever you plug in.

If you do that to keep the e2008 topped up, you'll probably find that keeping the Tesla plugged in during the day will trigger endless off peak additional hours, sufficient to keep it topped up and save you a load of money on whatever else needs power in the house too.
Do you know why that is the case? I assume it depends on how much surplus electricity is available on the grid.

TheDeuce

21,734 posts

67 months

Monday 22nd April
quotequote all
Pistonheadsdicoverer said:
TheDeuce said:
Yes, the 23:30 - 05:30 is always cheap rate, for whatever you plug in.

If you do that to keep the e2008 topped up, you'll probably find that keeping the Tesla plugged in during the day will trigger endless off peak additional hours, sufficient to keep it topped up and save you a load of money on whatever else needs power in the house too.
Do you know why that is the case? I assume it depends on how much surplus electricity is available on the grid.
That's exactly why. Rather than waste the energy, it gets offered as cheap rate to anyone with an EV plugged in ready to charge - and of course an intelligent octopus account.


Takemeaway

599 posts

212 months

Monday 22nd April
quotequote all
TheDeuce said:
Yes, the 23:30 - 05:30 is always cheap rate, for whatever you plug in.

If you do that to keep the e2008 topped up, you'll probably find that keeping the Tesla plugged in during the day will trigger endless off peak additional hours, sufficient to keep it topped up and save you a load of money on whatever else needs power in the house too.
Thank you, that’s good to know.

So ill need to leave the evec always on and available and then schedule the Peugeot to charge after 23:30

TheDeuce

21,734 posts

67 months

Monday 22nd April
quotequote all
Takemeaway said:
TheDeuce said:
Yes, the 23:30 - 05:30 is always cheap rate, for whatever you plug in.

If you do that to keep the e2008 topped up, you'll probably find that keeping the Tesla plugged in during the day will trigger endless off peak additional hours, sufficient to keep it topped up and save you a load of money on whatever else needs power in the house too.
Thank you, that’s good to know.

So ill need to leave the evec always on and available and then schedule the Peugeot to charge after 23:30
Yep. And anytime day or night the Peugeot isn't plugged in, may as well hook up the Tesla if it's convenient to do so and let octopus start/stop the charging.

Even with our single EV, we tend to get 14 hours of cheap rate if we plug it in close to zero charge, there's so often a lot of surplus renewable energy these days smile

Pistonheadsdicoverer

185 posts

47 months

Monday 22nd April
quotequote all
TheDeuce said:
Yep. And anytime day or night the Peugeot isn't plugged in, may as well hook up the Tesla if it's convenient to do so and let octopus start/stop the charging.

Even with our single EV, we tend to get 14 hours of cheap rate if we plug it in close to zero charge, there's so often a lot of surplus renewable energy these days smile
I guess in Winter/Autumn/Spring, it is Windy (Wind farms kick in).
In summer. it will be Sunny (solar kicks in).

TheDeuce

21,734 posts

67 months

Monday 22nd April
quotequote all
Pistonheadsdicoverer said:
TheDeuce said:
Yep. And anytime day or night the Peugeot isn't plugged in, may as well hook up the Tesla if it's convenient to do so and let octopus start/stop the charging.

Even with our single EV, we tend to get 14 hours of cheap rate if we plug it in close to zero charge, there's so often a lot of surplus renewable energy these days smile
I guess in Winter/Autumn/Spring, it is Windy (Wind farms kick in).
In summer. it will be Sunny (solar kicks in).
There's so many variables and factors that influence excess energy feeding into the grid. Obviously it's generally windier or sunnier at certain times of the year as you point out. A common one is having traditional power stations ramp up their output in anticipation of it being a cloudy and still day (so minimal renewable generation), but then the weather makes a shift, and suddenly there is an excess. Often the excess can be sold via interconnectors to the European grid, or onward from there to any other, but if the weather does something unexpected for the time of year and it happens that no other grid wants the excess power at that time, then the excess could rapidly become very large - even though it all started with just a bit more wind than usual at a time of year when you wouldn't expect much wind at all.

Also worth noting that most wind power is coming from offshore generation, and it's a lot windier out there year round than it tends to be inland.

As a result, EV's are fantastic news for the grid, they can instantly absorb the excess. I've been charging EV's at home for nearly 4 years and honestly, I find I'm as likely to get extra off peak hours whenever I plug the car in, whatever time of year it is.


Pistonheadsdicoverer

185 posts

47 months

Monday 22nd April
quotequote all
TheDeuce said:
There's so many variables and factors that influence excess energy feeding into the grid. Obviously it's generally windier or sunnier at certain times of the year as you point out. A common one is having traditional power stations ramp up their output in anticipation of it being a cloudy and still day (so minimal renewable generation), but then the weather makes a shift, and suddenly there is an excess. Often the excess can be sold via interconnectors to the European grid, or onward from there to any other, but if the weather does something unexpected for the time of year and it happens that no other grid wants the excess power at that time, then the excess could rapidly become very large - even though it all started with just a bit more wind than usual at a time of year when you wouldn't expect much wind at all.

Also worth noting that most wind power is coming from offshore generation, and it's a lot windier out there year round than it tends to be inland.

As a result, EV's are fantastic news for the grid, they can instantly absorb the excess. I've been charging EV's at home for nearly 4 years and honestly, I find I'm as likely to get extra off peak hours whenever I plug the car in, whatever time of year it is.
Today is my first day as an EV owner so pardon me if this question is a bit "green". I have moved a few hours ago on IOG. So should I assume that anytime I plug in at home and don't use boost (or any non Octopus charging schedule), I will get the discounted tariff most of the time?

Takemeaway

599 posts

212 months

Monday 22nd April
quotequote all
Pistonheadsdicoverer said:
Today is my first day as an EV owner so pardon me if this question is a bit "green". I have moved a few hours ago on IOG. So should I assume that anytime I plug in at home and don't use boost (or any non Octopus charging schedule), I will get the discounted tariff most of the time?
I’ve just been signed up to intelligent octopus and have just plugged my car in and allowed the evec charger to be active and it’s allowing my Tesla to charge. Wondering if this would be at the lower rate?

Pistonheadsdicoverer

185 posts

47 months

Monday 22nd April
quotequote all
Takemeaway said:
I’ve just been signed up to intelligent octopus and have just plugged my car in and allowed the evec charger to be active and it’s allowing my Tesla to charge. Wondering if this would be at the lower rate?
I assume it is the case based on that video
https://www.youtube.com/watch?v=H8CWZ6_F1tA

My charger is on eco as well. So I hope it should work OK.

TheDeuce

21,734 posts

67 months

Monday 22nd April
quotequote all
Pistonheadsdicoverer said:
TheDeuce said:
There's so many variables and factors that influence excess energy feeding into the grid. Obviously it's generally windier or sunnier at certain times of the year as you point out. A common one is having traditional power stations ramp up their output in anticipation of it being a cloudy and still day (so minimal renewable generation), but then the weather makes a shift, and suddenly there is an excess. Often the excess can be sold via interconnectors to the European grid, or onward from there to any other, but if the weather does something unexpected for the time of year and it happens that no other grid wants the excess power at that time, then the excess could rapidly become very large - even though it all started with just a bit more wind than usual at a time of year when you wouldn't expect much wind at all.

Also worth noting that most wind power is coming from offshore generation, and it's a lot windier out there year round than it tends to be inland.

As a result, EV's are fantastic news for the grid, they can instantly absorb the excess. I've been charging EV's at home for nearly 4 years and honestly, I find I'm as likely to get extra off peak hours whenever I plug the car in, whatever time of year it is.
Today is my first day as an EV owner so pardon me if this question is a bit "green". I have moved a few hours ago on IOG. So should I assume that anytime I plug in at home and don't use boost (or any non Octopus charging schedule), I will get the discounted tariff most of the time?
So long as the car is added to octopus via the app, so octopus has control over starting and stopping charging - then you will get the most amount of extra discounted hours provided the car is plugged in and read to charge. Anytime the car is lugged and ready to go, Octopus will start the charging if there is excess power. It will be different day to day.

I think if you plugged the car is all day ever day, you would easily keep the batter topped up with the extra cheap hours alone, even if you never plugged it in during the guaranteed overnight cheap hours.

Pistonheadsdicoverer

185 posts

47 months

Monday 22nd April
quotequote all
Does the charging mode on my charger have any impact?
e.g. if my Zappi is on Fast or Eco. Or will Octopus take over that bit as well.
Octopus did ask me for my login details for my Zappi app.

TheDeuce

21,734 posts

67 months

Monday 22nd April
quotequote all
Pistonheadsdicoverer said:
Does the charging mode on my charger have any impact?
e.g. if my Zappi is on Fast or Eco. Or will Octopus take over that bit as well.
Octopus did ask me for my login details for my Zappi app.
I don't know, I assumed that it was the car, not the charger that IO would be controlling. I'm not an expert on zappi chargers, that sounds like a question for zappi! Or perhaps another member on here has one..

pills

1,726 posts

238 months

Monday 22nd April
quotequote all
IO controls the charger.