iPace-enomics

[TheDeuce]

giggity said:

Richtea1970 said:

The car has been ‘faulty’ for 6 of the 12 month warranty I currently have, unfortunately I’ve completely lost faith in JLR products.

Ouch, don’t blame you for dumping JLR.

With the emphasis on JLR.

The iPace is probably the best car I've ever owned, they're joyful cars - getting into one feels like getting back home and becoming comfortable - but not stuffy. I could bang on forever about how the Jag designers just got it right.

But tragically I'm now loathe to recommend them as highly as I have previously - not because of the car, but because JLR are now so incredibly feckless. As a company they've always required a degree of patience, but now they appear not to be able to deliver the most basic standards of service (or even, an app, recently) without endlessly pissing off their customers. Almost all their dealerships are slated for closure so the staff obviously don't give a fk. However strongly you care about getting a problem solved, the staff don't care even more strongly.

I think JLR as we know it is in pretty deep trouble and the brands could easily end up separated again and owned by someone new, quite possibly with the operation moved outside of the UK. That probably makes commercial sense tbh, but the whole thing is just a bit.. sad. Sad, and very frustrating - because as pieces of design and in terms of ability, JLR cars are very strong. When they work, which is not often if the simplest of problems take months to fix.

[JNW1]

It's a real shame to read about the indifferent reliability and poor dealer support with the iPace. I've been considering an EV and with the way their used values have dropped the iPace was emerging as first choice; although its range isn't the best that's not really a problem given my daily mileage and from what I've read about the way they drive they're probably the sort of thing I'm after.

With a nice one (good spec, lowish miles and no more than 3 years old) now available for under £30k they were looking an attractive proposition but not if they're prone to problems which it then takes a dealer ages to resolve....

[TheDeuce]

JNW1 said:

It's a real shame to read about the indifferent reliability and poor dealer support with the iPace. I've been considering an EV and with the way their used values have dropped the iPace was emerging as first choice; although its range isn't the best that's not really a problem given my daily mileage and from what I've read about the way they drive they're probably the sort of thing I'm after.

With a nice one (good spec, lowish miles and no more than 3 years old) now available for under £30k they were looking an attractive proposition but not if they're prone to problems which it then takes a dealer ages to resolve....

I've been a big proponent of the iPace as a used car, but recent dealer/repair issues are impossible to ignore - it's definitely worth considering, especially if you rely on the car.

In reality the issues discussed are part of the reason for the cars depreciation, so the price you can buy for factors in the potential hassle.

I still think the cars are very good value, but as the saying goes 'be lucky'.

It's just a shame JLR are in such a mess these days.

[so called]

I've had 4 LR's and have my first Jag in the I-Pace.
The only problem I have suffered was on the Evoque which had a flat battery relating to a software issue.
Corrected the same day on the driveway.

I recently sold my Ioniq 5 as the dealer support was really shocking.
It needed a, door ding down to bare metal, repair and Hyundai couldn't handle it ???

[JNW1]

TheDeuce said:

JNW1 said:

It's a real shame to read about the indifferent reliability and poor dealer support with the iPace. I've been considering an EV and with the way their used values have dropped the iPace was emerging as first choice; although its range isn't the best that's not really a problem given my daily mileage and from what I've read about the way they drive they're probably the sort of thing I'm after.

With a nice one (good spec, lowish miles and no more than 3 years old) now available for under £30k they were looking an attractive proposition but not if they're prone to problems which it then takes a dealer ages to resolve....

I've been a big proponent of the iPace as a used car, but recent dealer/repair issues are impossible to ignore - it's definitely worth considering, especially if you rely on the car.

In reality the issues discussed are part of the reason for the cars depreciation, so the price you can buy for factors in the potential hassle.

I still think the cars are very good value, but as the saying goes 'be lucky'.

It's just a shame JLR are in such a mess these days.

Yes, I can see if reliability and poor dealer support are perceived as potential issues that will be reflected in the value of the cars. We do have a second vehicle in the household (a camper van) but, while it can be used for daily duties if necessary, that isn't my preferred way to use it and therefore the car really needs to be reliable (or at least if something goes wrong it needs to be capable of being fixed relatively quickly).

Based on comments on here sadly I'm not sure the iPace is the right tool for the job although I suppose if you find (say) a one owner car that's 3 years old with 30k miles on the clock that might suggest it's a decent example? Conversely, something that's done a low mileage and had multiple owners might imply a problem vehicle that owners have got fed-up with because it's spent so much time off the road!

But I can't say I like the idea of taking pot luck with it all so regrettably it feels like I'd be better looking at something else.....

[Richtea1970]

And I think that’s the issue, people can put up with dodgy reliability if there is a good support network. Unfortunately the iPace doesn’t appear to have reliability or a good network.
And, unlike ICE, there isn’t a wealth of garages out there that can fix them, so your hands are tied.

As I’ve said above, when mine is finally fixed I’m getting rid of it. But I know for a fact that when it comes back, and I get to drive it again, I will start having second thoughts as it really is a great car when it works and whatever I get to replace it with will be a downgrade in many respects.

[rikdogguk]

Picking up my ipace on Thursday… it’s a MY20 SE, been a 6 week wait whilst the Jaguar dealer replaced a battery module as a result of the H441 update in prep.

On the face of it £8k for two years and 30k miles motoring still seems a decent deal (car will be returned at end of PCP) so will see how this experiment goes…

[dmsims]

There is another recall on the battery...............

[georgeyboy12345]

Do any independent garages exist that could look after these rather than having to use dealers?

[Discombobulate]

dmsims said:

There is another recall on the battery...............

2019 only.

[Discombobulate]

georgeyboy12345 said:

Do any independent garages exist that could look after these rather than having to use dealers?

Yes, and they actually investigate and fix faults - including battery modules - rather than just replace everything. eg https://www.cleevelyev.co.uk

[dmsims]

Discombobulate said:

dmsims said:

There is another recall on the battery...............

2019 only.

[samoht]

I quite fancy an I-Pace next year, so I'm hoping that fixes will emerge for some of these issues so they can be sorted quickly, affordably and reliably.

georgeyboy12345 said:

Do any independent garages exist that could look after these rather than having to use dealers?

Would be good to know, I was talking to a mechanic yesterday who has one and was confidently saying he'd swap his battery modules if needed, but his day job is on ICE cars and they weren't planning to branch out into I-Paces.

[JNW1]

rikdogguk said:

Picking up my ipace on Thursday… it’s a MY20 SE, been a 6 week wait whilst the Jaguar dealer replaced a battery module as a result of the H441 update in prep.

On the face of it £8k for two years and 30k miles motoring still seems a decent deal (car will be returned at end of PCP) so will see how this experiment goes…

So you've got a PCP for roughly £330/month (including any deposit) over 2 years based on covering 15k miles/annum? That sounds pretty good, especially if you've got a Jaguar 2-year warranty and a wall box supplied and installed as part of the deal.

Edited by JNW1 on Wednesday 27th March 09:45

[so called]

Discombobulate said:

georgeyboy12345 said:

Do any independent garages exist that could look after these rather than having to use dealers?

Yes, and they actually investigate and fix faults - including battery modules - rather than just replace everything. eg https://www.cleevelyev.co.uk

I heard that a quite a few Jaguar Dealers had lost their franchises.
That certainly applies to my local Jaguar Centre (Crewe), who lost it in January this year.
I've Spoken with them and they are maintaining their I-Pace service/support activities in the workshop.

[pti]

JNW1 said:

rikdogguk said:

Picking up my ipace on Thursday… it’s a MY20 SE, been a 6 week wait whilst the Jaguar dealer replaced a battery module as a result of the H441 update in prep.

On the face of it £8k for two years and 30k miles motoring still seems a decent deal (car will be returned at end of PCP) so will see how this experiment goes…

So you've got a PCP for roughly £330/month (including any deposit) over 2 years based on covering 15k miles/annum? That sounds pretty good, especially if you've got a Jaguar 2-year warranty and a wall box supplied and installed as part of the deal.

Edited by JNW1 on Wednesday 27th March 09:45

Very good if as described above.

Is it the case that these approved used deals have dried up for now? My Dad quite fancies one but I'm steering him towards approved used with warranty etc etc. Nothing anywhere close to the above on the Jaguar site.

[TheDeuce]

so called said:

Discombobulate said:

georgeyboy12345 said:

Do any independent garages exist that could look after these rather than having to use dealers?

Yes, and they actually investigate and fix faults - including battery modules - rather than just replace everything. eg https://www.cleevelyev.co.uk

I heard that a quite a few Jaguar Dealers had lost their franchises.
That certainly applies to my local Jaguar Centre (Crewe), who lost it in January this year.
I've Spoken with them and they are maintaining their I-Pace service/support activities in the workshop.

Yep, it's been a plan for over a year and is now underway. Something like 80 dealerships down to ~20 key ones: https://cardealermagazine.co.uk/publish/jlr-will-c...

Other manufacturers are going the same route.

One upside is that it will give rise to multiple third party repair and maintenance specialists focussing on various brands. As third party independents, they will compete with one another and eventually drive down prices - which is great. The downside is the next several years of transition from the traditional dealer model to third party licensed specialists getting established. I don't think there's a quick fix, it's just going to be a crappy period for car owners that need a convenient repair.

[JNW1]

TheDeuce said:

One upside is that it will give rise to multiple third party repair and maintenance specialists focussing on various brands. As third party independents, they will compete with one another and eventually drive down prices - which is great. The downside is the next several years of transition from the traditional dealer model to third party licensed specialists getting established. I don't think there's a quick fix, it's just going to be a crappy period for car owners that need a convenient repair.

I see it the same way - eventually an industry will develop to support and maintain EV's outside of the manufacturer dealer networks but it will inevitably take a while to establish.

So a potential question for prospective EV buyers is do you risk running one through that crappy period or do you stick with an ICE car until the support structure for EV's becomes better developed? Part of me thinks in reality the risk probably isn't that great but then I read some of the comments on threads like this and I'm not so sure!

[JNW1]

pti said:

JNW1 said:

rikdogguk said:

Picking up my ipace on Thursday… it’s a MY20 SE, been a 6 week wait whilst the Jaguar dealer replaced a battery module as a result of the H441 update in prep.

On the face of it £8k for two years and 30k miles motoring still seems a decent deal (car will be returned at end of PCP) so will see how this experiment goes…

So you've got a PCP for roughly £330/month (including any deposit) over 2 years based on covering 15k miles/annum? That sounds pretty good, especially if you've got a Jaguar 2-year warranty and a wall box supplied and installed as part of the deal.

Edited by JNW1 on Wednesday 27th March 09:45

Very good if as described above.

Is it the case that these approved used deals have dried up for now? My Dad quite fancies one but I'm steering him towards approved used with warranty etc etc. Nothing anywhere close to the above on the Jaguar site.

Yes, out of idle curiosity I ran the numbers on a 2020 HSE at a main dealer near me. Advertised price just under £26.5k and on a PCP over 2 years with no deposit the monthly payment on their online calculator came out at £656 based on 15k miles/annum. So even for an SE £330/month is a good deal if that's from a Jaguar dealer and includes both a 2-year warranty and a wall charger!

[TheDeuce]

JNW1 said:

TheDeuce said:

One upside is that it will give rise to multiple third party repair and maintenance specialists focussing on various brands. As third party independents, they will compete with one another and eventually drive down prices - which is great. The downside is the next several years of transition from the traditional dealer model to third party licensed specialists getting established. I don't think there's a quick fix, it's just going to be a crappy period for car owners that need a convenient repair.

I see it the same way - eventually an industry will develop to support and maintain EV's outside of the manufacturer dealer networks but it will inevitably take a while to establish.

So a potential question for prospective EV buyers is do you risk running one through that crappy period or do you stick with an ICE car until the support structure for EV's becomes better developed? Part of me thinks in reality the risk probably isn't that great but then I read some of the comments on threads like this and I'm not so sure!

My answer to that is to do research and buy one that does have at good infrastructure in place already.

Sadly JLR seems to have gaping holes in their supply chain in addition to poor dealership aftercare...

The chances of having a significant problem with the iPace specifically isn't particularly great, they're pretty reliable. But it's a factor to consider. The bargain used prices probably remain the biggest influencer of course, they're very tempting....

Buying/leasing a new EV, I'd go with any EV that doesn't currently attract very high insurance premiums - the premiums are a great indicator or how expensive and time consuming a car repair can be.