Travelling by Eurotunnel?

Travelling by Eurotunnel?

Author
Discussion

C70R

17,596 posts

105 months

Tuesday 21st June 2016
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Anyone catch the totalled 911 on the A28 between Rouen and Abbeville?
The plonker went past our group at a rate of knots in the pouring rain, only for us to come across his wrecked car a couple of mins later. Fairly straightforward example of cause and effect.

Add this to the 3-series (with removed number plates?!) that was crashed in a ditch just outside of the tunnel in Rouen, and it wasn't a good journey for Brits.

//j17

4,484 posts

224 months

Tuesday 21st June 2016
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Just had a follow-up email from SpeedChills around the Eurotunnel delays. Apparently there were power supply issues that meant they had to close the track for a works train...which then broke down so they had to send a second one in to recover it.

fatboy18

18,955 posts

212 months

Tuesday 21st June 2016
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XTR2Turbo said:
apparently getting a bit ugly now as traffic backs up to the motorways and migrants trying their luck !!
Yep we saw a couple being chased past us by the rozzers rage

durbster

10,288 posts

223 months

Tuesday 21st June 2016
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Yeah, said it was caused by an electrical fault on Twitter, and I guess the sheer volume of Le Mans / football traffic just amplified the issue.

We hit the back of the Eurotunnel queue at about 1pm and our train left at 10:22pm. Our train wasn't until 5:30pm but due to unexpected sobriety we left early and hoped to get an early one.

Can anyone beat a 9 hour wait at Calais?

WhyTwo

1,117 posts

193 months

Tuesday 21st June 2016
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C70R said:
Anyone catch the totalled 911 on the A28 between Rouen and Abbeville?
Saw that. He'd hit both ends on the passenger side. Driving a TVR in those conditions was hard work, there seemed to be standing water almost all the way home. Began to push a bit harder the closer we got to Calais but in the end it was for no gain at all as we finally departed 7 1/2 hours after arriving at the tunnel. Absolute joke.

Every time the tunnel is anything like close to capacity everything just falls apart and they simply don't have the capacity to deal with it - the road network, the trains, the check in, the food outlets, the toilets. All of it just cannot cope. There were no real issues with border control, no additional checks. This was by far the worst but I've had huge delays to 3 of the last 4 Euro tunnel trips I've done

DTB77

110 posts

133 months

Tuesday 21st June 2016
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C70R said:
Anyone catch the totalled 911 on the A28 between Rouen and Abbeville?
The plonker went past our group at a rate of knots in the pouring rain, only for us to come across his wrecked car a couple of mins later. Fairly straightforward example of cause and effect.

Add this to the 3-series (with removed number plates?!) that was crashed in a ditch just outside of the tunnel in Rouen, and it wasn't a good journey for Brits.
There was also a V8 Vantage with only 3 wheels on Thursday - I'm guessing they over-cooked it (and/or hit standing water) on a slight bend and hit the barrier as didn't appear to be any other cars involved.

seawise

2,147 posts

207 months

Tuesday 21st June 2016
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Arrived at 1650, was on 1750 crossing, about 30 mins worse than usual, that's the beauty of 'Flexiplus' (whisper it)

//j17

4,484 posts

224 months

Tuesday 21st June 2016
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Anyone else encounter the chest of draws in the middle lane of the M20 heading towards London yesterday afternoon?

Certainly woke me up after taking 4hr to get on a moving train!

Clivey

5,110 posts

205 months

Tuesday 21st June 2016
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Joined the queue at roughly 19:00 French time; finally boarded the train at 02:02 French time. Arrived home at 05:55 UK time (so felt like 06:55 to us) after only managing 30 minutes sleep on the train itself. The facilities were a joke; it's a good job we had snacks in the Disco because the Starbucks in the terminal couldn't cope and the other fast food places were shut! Glad I had that steak for lunch now! furious

Eddy5

56 posts

283 months

Tuesday 21st June 2016
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I don't even understand what the hold up was. They just checked the passports and let us through. Didn't take more than 30 seconds. Weird.

fatboy18

18,955 posts

212 months

Tuesday 21st June 2016
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We should be able to claim for the delays via Eurotunnel and Travel insurance.

McSwerve II

312 posts

200 months

Tuesday 21st June 2016
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DTB77 said:
C70R said:
Anyone catch the totalled 911 on the A28 between Rouen and Abbeville?
The plonker went past our group at a rate of knots in the pouring rain, only for us to come across his wrecked car a couple of mins later. Fairly straightforward example of cause and effect.

Add this to the 3-series (with removed number plates?!) that was crashed in a ditch just outside of the tunnel in Rouen, and it wasn't a good journey for Brits.
There was also a V8 Vantage with only 3 wheels on Thursday - I'm guessing they over-cooked it (and/or hit standing water) on a slight bend and hit the barrier as didn't appear to be any other cars involved.
We came across both of these. On the Thursday the standing water at that point was the worst I've ever seen. I'm sure we were down to about 20/30mph.

Regarding the tunnel issues (6 hours for us), has anyone investigated if there's any form of refund for this length of delay??

RobbyJ

1,574 posts

223 months

Tuesday 21st June 2016
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Yes we spotted that 911 too after he'd binned it and it was still out in the road. For the first time ever on an LM trip I cruised a little over the 110KPH limit and was rightly handed a 90 Euro ticket for my stupidity, the cruise was on 110kph the rest of the way till the 8 hour wait at the tunnel. Not the best trip home ever really.

bonus99

91 posts

236 months

Tuesday 21st June 2016
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We left at 10am, got to the tunnel at 15.45 after 3 stop. My mates new Sat Nav with live updates saw us through Rouen on the way there and back without any delay whatsoever. Took us through housing estates and all sorts. I was amazed and asked him to come again!

We saw the big queue at Eurotunnel and decided to go to Calais Wine Warehouse as we had some time. Big mistake as we got parked up for 3 hours on the motorway by the ferry turn off because of the riots.

We got to the tunnel queue at 19.26 and checked in at 10.56 with an 08.20 departure time! Booked departure was 17.50

Luckily we managed to scrape on the 02.20 and finally got home at 03.45.

What an ordeal.

jimmybell

589 posts

118 months

Tuesday 21st June 2016
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If i learnt anything about the Eurotunnel yesterday, it's that Flexi Plus tickets are worth every penny. The amount of people we snook past and hours saved actually made me feel guilty for having the ticket!

We also did a run to the wine warehouses to kill some time - got stuck in one of many police-migrant blockades that turned out to be worse than our check-in queue.

Hope not too many of you got caught out with an unwanted overnight stop frown

Nosynchro

233 posts

148 months

Tuesday 21st June 2016
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Wipers failed south of Rouen so was an interesting second half to the trip. After the queue our clutch was mashed and they said I couldn't take the bus on as may set off the fire detection. this was in the holding camp so only option was to get recovered and hop in a hire car. unfortunately that meant joining the queue a second time and added 12 hours to our journey. Thankfully at about 2am they announced a free for all for cars under 1.85 m which initiated a cavalry charge. The lady on the desk admitted it was chaos and gave me the address to apply for a full refund customer.relations@eurotunnel.com

Nigel_O

2,901 posts

220 months

Tuesday 21st June 2016
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We arrived at the Calais terminal at 12:30 - nice and early for our 15:36 train - finally boarded at about 18:00

I was pretty miffed at the 5+ hour delay, but reading some of the above posts, it looks like we got away fairly lightly. Wasn't aware of the migrant riots until today - pretty scary I should imagine. That said, if you're a genuine asylum-seeker migrant, fleeing from war, tyranny and genocide, it must be very difficult to watch a steady stream of exotic cars going to the same place that you're desperate to get to - its hard not to pity their plight.

However, together with the 3.5 hour delay on the outward journey, I've just submitted a complaint to Eurotunnel Customer Services - from the outside, it simply looks like they accepted more bookings than they could handle, and the technical trouble on Monday simply caused the system to fall apart.

Great Dane

2,730 posts

167 months

Tuesday 21st June 2016
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McSwerve II said:
We came across both of these. On the Thursday the standing water at that point was the worst I've ever seen. I'm sure we were down to about 20/30mph.

Regarding the tunnel issues (6 hours for us), has anyone investigated if there's any form of refund for this length of delay??
he was on the emergency phone when I passed him... did anyone see TVR causing a hold up on Monday at the first peage at Le Mans

fatboy18

18,955 posts

212 months

Tuesday 21st June 2016
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Yep, I too have written to Eurotunnel, No one at French Customs looked at our passports and we brezzed through that bit, English customs was also not a problem (apart from the ruddy great on/off ramp to the booth! why the hell its so steep is beyond me?
I will now wait to see what happens and report back.

Great Dane

2,730 posts

167 months

Tuesday 21st June 2016
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Well pleased... drove past the line at Eurotunnel caught a ferry two housr earlier than my scheduled one in Dunkerque... and a return ticket (Sunday to Monday cost me £88--- smug grin bd)