Mis sold used car. Advice please.

Mis sold used car. Advice please.

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AReading

Original Poster:

35 posts

96 months

Wednesday 1st March 2017
quotequote all
http://www.bestchoicemotorsltd.co.uk/vehicle-detai...

I have bought this car on finance, today.
I have been searching for one of these cars for a while now and this came up in my local area, and was a v.good price and now I know why...

The car came with 2 keys/actually in the ad it does say start/stop which i didn't actually notice.
it needs the key to start, but that didn't bother me.
Keyless actually got on my nerves as i always mis place they key in the other.


I was driving a '16 e220 for several weeks, which is newer shape than this, but i still like this and need something for heavy motor way mileage.
i had the 2016 e220 through my sixt business account as my personal lease (5 series) has gone over mileage, and was spending to much on sixt so thought it best to get another car that i could do unlimited mileage on.
And didn't want 2 of the same car on my drive.

Full service history, Yes I was told----- but no service book given???
It was something i asked as i went in to the office and they said yes it has main dealer history stamped (when they gave me the documentation today though, it wasn't and he gave me some bull st about new cars not having a book.)
My leased 5 series came with a service book...
Maybe because I am a young female he thought he could get away with that...
Anyway service history comes with receipts and apparently i have to order a new book and get merc to send me a new book.
No handbook in glove box either, or anywhere in the car.

Anyway, I'm pissed off about the fact it says it has active park assist, but doesn't.
I had a quick test drive, i know the car already, it was rush hour when i drove it, had discussion with dealer, confirmed all advert details correct etc.
Got it home. It doesn't. It's a big extra on a car, as I'm aware.... my bmw came with a camera, not photographic detail, but I'm not the best parker in the world, so wanted it, especially as this is a big car for me...
My fault for not testing it, but they told me it has it and everything advertised.

Can I reject it based on the fact it i was mis sold and misled??

Edited by AReading on Wednesday 1st March 21:11


Edited by AReading on Wednesday 1st March 21:38

TooMany2cvs

29,008 posts

127 months

Wednesday 1st March 2017
quotequote all
"v.good price" black E-class diesel with pimptints and an AWOL service history on Chinese ditchfinder tyres. Now, what possible reason could there be for something like that to have been MOTed at only one year from new...?

Any sign of a round sticker having been in the front and rear windows...?

AReading

Original Poster:

35 posts

96 months

Wednesday 1st March 2017
quotequote all
TooMany2cvs said:
"v.good price" black E-class diesel with pimptints and an AWOL service history on Chinese ditchfinder tyres. Now, what possible reason could there be for something like that to have been MOTed at only one year from new...?

Any sign of a round sticker having been in the front and rear windows...?
I like the black out windows, first time i have had them on a car. smile
Cheaper to insure than my other car.

I wasn't talking about mot?? Only the service history, and why would you be asking me about a sticker?

Just after some advice thats all, as was mislead on the specification it had...

lucido grigio

44,044 posts

164 months

Wednesday 1st March 2017
quotequote all
He's suggesting it might have been a taxi/minicab....^^^^^^

If it has been mileage is very low for one of those.

halo34

2,449 posts

200 months

Wednesday 1st March 2017
quotequote all
Stop start - that's the engine eco mode and switch off when in traffic to save fuel, not keyless entry.

Park assist will simply be parking sensors, which on the pictures it has.

They have also fitted the cheapest tyres possible to it.

What did you think the parking assist should do?

eldar

21,798 posts

197 months

Wednesday 1st March 2017
quotequote all
The service record is electronic, it lurks somewhere in the MB UK website. Stop/start is the bit where the engine stops when stop the car and press the footbrake. And starts when you press the go pedal. Don't think keyless entry was ever an option.

TooMany2cvs

29,008 posts

127 months

Wednesday 1st March 2017
quotequote all
lucido grigio said:
He's suggesting it might have been a taxi/minicab....^^^^^^

If it has been mileage is very low for one of those.
Yes, it is. Allegedly.

AReading

Original Poster:

35 posts

96 months

Wednesday 1st March 2017
quotequote all
I don't think it was a taxi.... although i guess i could put myself on Uber smile
It did only have one owner as i did see the log book.

I know nothing about tyres, i leave that to my partner, but thanks for that as i do a lot of miles i will def change them if they are known to be rubbish.

i thought it was a camera, for the back??
and parked itelf??

but parktronic, active park assist, thought it would be more than just a sensor frown

Looking on youtube etc, it says that it finds a space and parks it for you....
the advert says it has it on auto trader and on their own website.

Edited by AReading on Wednesday 1st March 22:09

Sheepshanks

32,806 posts

120 months

Wednesday 1st March 2017
quotequote all
halo34 said:
Stop start - that's the engine eco mode and switch off when in traffic to save fuel, not keyless entry.

Park assist will simply be parking sensors, which on the pictures it has.

They have also fitted the cheapest tyres possible to it.

What did you think the parking assist should do?
The ad does say Active Park Assist - this is where the car identfies a suitable parking space and will steer itself into the space.

AReading

Original Poster:

35 posts

96 months

Wednesday 1st March 2017
quotequote all
eldar said:
The service record is electronic, it lurks somewhere in the MB UK website. Stop/start is the bit where the engine stops when stop the car and press the footbrake. And starts when you press the go pedal. Don't think keyless entry was ever an option.
Ok my mistake about the keyless bit, just assumed there would be a start/stop button somewhere which there isn't.

halo34

2,449 posts

200 months

Wednesday 1st March 2017
quotequote all
Sheepshanks said:
The ad does say Active Park Assist - this is where the car identfies a suitable parking space and will steer itself into the space.
My bad sorry, then phone dealer smile

Sheepshanks

32,806 posts

120 months

Wednesday 1st March 2017
quotequote all
AReading said:
It did only have one owner as i did see the log book.

i didn't assume it was going to actually park itself (would be nice)

but parktronic, active park assist, thought it would be more than just a sensor frown
The ad says 2 owners. If there was one previous on the V5, and the "current" owner, then you'll be the third.

I assume this is Active Park Assist (my wife's VW Tiguan does exactly the same) but suggest slight caution as it may not be the same on the version you're looking at: http://techcenter.mercedes-benz.com/en/active_park...

stevensdrs

3,211 posts

201 months

Wednesday 1st March 2017
quotequote all
Has to have been an airport luxury taxi. Main MB dealer will have access to the electronic service history.
Might be a few surprises in that history.

Gav147

979 posts

162 months

Wednesday 1st March 2017
quotequote all
halo34 said:
Park assist will simply be parking sensors, which on the pictures it has.

What did you think the parking assist should do?
The advert clearly states "Parktronic with Active Park Assist" which is the automatic self parking feature, as in the car finds a space it will fit in and then steers itself into said space...

AReading

Original Poster:

35 posts

96 months

Wednesday 1st March 2017
quotequote all
halo34 said:
My bad sorry, then phone dealer smile
that's why i was posting?

its an expensive extra on a car.
one thing phoning mb to get the service history, which i will do tomorrow to make sure its real...
but cannot advertise things on a car like this that aren't there.

Fast Bug

11,719 posts

162 months

Wednesday 1st March 2017
quotequote all
There is no service book on MB from that era, it will have stop start and active park assist means it will park itself if it has a rear camera. When you're driving slowly, a 'P' sign will come up (it's blue like a parking sign) which means it's looking for a space it will fit in, an arrow will appearnext to the 'P' sign when it can find a slot it will fit in. So no, you haven't been mis-sold the car smile

Was the first owner Mercedes Benz Financial Services?

I can check the spec when my other half gets off my work laptop

eldar

21,798 posts

197 months

Wednesday 1st March 2017
quotequote all
Sheepshanks said:
The ad does say Active Park Assist - this is where the car identfies a suitable parking space and will steer itself into the space.
It actually says parktronic with active park assist.

It does have parktronic, aka distance sensors.

Active park assist comes in two forms - a symbol lights up to tell you if the space is big enough for earlier models.
Or as above and it will park its self.

I think you can find out the original build spec either from a main dealer or somewhere on the net.

DuraAce

4,240 posts

161 months

Wednesday 1st March 2017
quotequote all
AReading said:
that's why i was posting?

its an expensive extra on a car.
one thing phoning mb to get the service history, which i will do tomorrow to make sure its real...
but cannot advertise things on a car like this that aren't there.
I would imagine they will have something in their terms and conditions (that you signed when you bought the car) absolving them of any blame with regards to advertising "mistakes/errors"

YOU should've checked and made sure you were happy with the car (and its spec) before buying it.

Buyers remorse?

Trabi601

4,865 posts

96 months

Wednesday 1st March 2017
quotequote all
Are you sure you don't have active park assist? - you've got the light bar on the top centre of the dash which suggests it does have it. You may not have activated it, though.

HTP99

22,582 posts

141 months

Wednesday 1st March 2017
quotequote all
In the real world and after you've shown your mates how cool self parking is, does anyone actually use it?