Leasing - General Discussion

Leasing - General Discussion

Author
Discussion

Macneil

897 posts

81 months

Saturday 16th September 2023
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Cfboys said:
Been leasing an electric car via salary sacrifice for 3 years. I am looking to purchase the car and asking price is £14k.

The online we buy any car type sites would pay between 11-12.5k. Retail is 14.5k

I know lease company are gouging, but any thoughts welcome.

If I don’t purchase, car must be handed back on 30 Sep. No other vehicles in the household
What has we buy any car got to do with it? It's not yours and you're not selling it, you want to buy it.

The offer is £500 below what you would need to pay for a similar car, no-ones's gouging anybody, it's a fair deal.
Plus, you obviously like the car or you wouldn't want to buy it - why give it back and buy a possible nail? For £500 more. And all before the end of Sep.

jamei303

3,005 posts

157 months

Sunday 17th September 2023
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With that £500 you can buy the sort of warranty you would have got from a dealer too...

Sheepshanks

32,868 posts

120 months

Sunday 17th September 2023
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Cfboys said:
Been leasing an electric car via salary sacrifice for 3 years. I am looking to purchase the car and asking price is £14k.

The online we buy any car type sites would pay between 11-12.5k. Retail is 14.5k

I know lease company are gouging, but any thoughts welcome.

If I don’t purchase, car must be handed back on 30 Sep. No other vehicles in the household
VWFS generally seem to quote full forecourt retail for their lease cars, so at least you’re getting £500 off.

loskie

5,274 posts

121 months

Sunday 17th September 2023
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Feb this year I was quoted £28k to buy my 34m old 32000m Q5. It was on sale with a fresh MOT at a Skoda dealer for £29.5k which I thought fairly low. I wonder what they paid for it.

The collection(from Scotland), transport(to SE England auction) and auction costs must have added up.

Plus Skoda would have supposedly serviced and warrantied it. It wasn't far off needing two tyres too. BUT a clean car when it left me with minimal defects/prep required. I think at 3 yrs it may have been due a gearbox service.

I'm still not convinced that I did the right thing by not buying it. Aaanyway too late now.

anonymous-user

55 months

Friday 29th September 2023
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Has anyone had experience of extending a lease with Arval?

I called them earlier to see about extending a lease and they referred me back to the broker that I initially ordered through.

My previous cars have VWFS and extending has been easy.

Waiting to hear back from broker but not sure if they look for an additional fee or will try and push a new car on me.

TimF1234

3 posts

52 months

Wednesday 4th October 2023
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zj2016 said:
Has anyone had experience of extending a lease with Arval?

I called them earlier to see about extending a lease and they referred me back to the broker that I initially ordered through.

My previous cars have VWFS and extending has been easy.

Waiting to hear back from broker but not sure if they look for an additional fee or will try and push a new car on me.
Same - they pointed me back to the broker (Leasing Options).
Arval only did 6/12 month extensions when I asked.
No additional fees involved - just a lower monthly wink.

JohnP

55 posts

284 months

Wednesday 4th October 2023
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Also got a car via Arval thats got 6 months to go. Just checked with leasing company and they say an informal extension is ok or can request a fixed 6 month extension as well.

anonymous-user

55 months

Saturday 7th October 2023
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JohnP said:
Also got a car via Arval thats got 6 months to go. Just checked with leasing company and they say an informal extension is ok or can request a fixed 6 month extension as well.
Cheers, I got a response from Arval (via the Broker) and they can only quote within the last 6 months so need to wait till Jan. Will take my chances then as I think it will be cheaper than a replacement at todays prices.

Blockbuster

222 posts

62 months

Tuesday 10th October 2023
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I’m a leasing newbie looking for some advice on servicing.

I’m almost a year and 9000 miles into a 3 year lease on a Hyundai Ioniq 5 through Arval. I love the car and can’t fault it.

I didn’t include maintenance on my lease so understand I have to have it serviced at my expense.

I’m just looking at a service now and the 1 year/10000 mile service is optional. I did contact the local Hyundai dealer who basically said all they would do is kick the tyres if I was to book it in, and it not really worthwhile.

My lease agreement just says to ensure the vehicle is serviced at the manufacturers recommended intervals.

I did find this document online which says that pretty much nothing is carried out at 1 year/10000 miles

So should I bother doing a 1 year service, or leave it until year 2? What would others do?

https://www.ioniqforum.com/attachments/ioniq-5-2yr...

Edited by Blockbuster on Tuesday 10th October 07:31

Gazzab

21,111 posts

283 months

Tuesday 10th October 2023
quotequote all
Blockbuster said:
I’m a leasing newbie looking for some advice on servicing.

I’m almost a year and 9000 miles into a 3 year lease on a Hyundai Ioniq 5 through Arval. I love the car and can’t fault it.

I didn’t include maintenance on my lease so understand I have to have it serviced at my expense.

I’m just looking at a service now and the 1 year/10000 mile service is optional. I did contact the local Hyundai dealer who basically said all they would do is kick the tyres if I was to book it in, and it not really worthwhile.

My lease agreement just says to ensure the vehicle is serviced at the manufacturers recommended intervals.

I did find this document online which says that pretty much nothing is carried out at 1 year/10000 miles

So should I bother doing a 1 year service, or leave it until year 2? What would others do?

https://www.ioniqforum.com/attachments/ioniq-5-2yr...

Edited by Blockbuster on Tuesday 10th October 07:31
Googled it and found that you don’t need a year 1 service.

https://www.speakev.com/threads/ioniq-5-is-anyone-...

Blockbuster

222 posts

62 months

Wednesday 11th October 2023
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Gazzab said:
Googled it and found that you don’t need a year 1 service.

https://www.speakev.com/threads/ioniq-5-is-anyone-...
Thanks, I had seen that. I’m just not sure whether the lease company is going to expect the optional service to be carried out or not.

Not sure it it’s best to ask them, or just leave it and argue the toss later.

-Cappo-

19,615 posts

204 months

Friday 27th October 2023
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I have a question about Novuna.

Just about to complete on MrsC's 3rd lease, and she's gone for a Kia Ceed through VIP Gateway, who I believe have a good reputation? Current situation is that I have completed the credit check, paid VIP the admin fee and signed their order form.

Have just received the credit docs and the provider is Novuna, who I've never heard of, so I googled them. They Trustpilot rating is 4/5, or 80%, and 25% of their reviews are 1*. Seems the there are two main gripes; the first is around getting service tasks completed which is not an issue for me as I didn't take maintenance, but the second is around return charges, where it sees that they are, let's say, rapacious when it's time to hand the car back. Reviews say that they use Mannheim, and if I recall correctly, it was Mannheim who inspected our previous lease. They were thorough, but fair, and in fact when the details were passed back to the provider (can't remember who) they actually waived all charges based on the over all condition of the rest of the car (I think there was one small, 10p size, dink in the rear wing from somewhere).

Anyway, the Trustpilot reviews are ringing a few alarm bells for me. I didn't even think to ask who the provider was when I signed the vehicle order with VIP, and they didn't say. That's my fault and a lesson learnt. I guess my questions are:

- am I opening myself up to a world of future pain by signing with Novuna?
- if so, do I have any other options at this stage of the process?

The cancellation and cooling off period Ts & Cs from VIP are not exactly clear, and whilst I did read them, I wasn't anticipating needing to use them.

Disco You

3,685 posts

181 months

Friday 27th October 2023
quotequote all
-Cappo- said:
I have a question about Novuna.

Just about to complete on MrsC's 3rd lease, and she's gone for a Kia Ceed through VIP Gateway, who I believe have a good reputation? Current situation is that I have completed the credit check, paid VIP the admin fee and signed their order form.

Have just received the credit docs and the provider is Novuna, who I've never heard of, so I googled them. They Trustpilot rating is 4/5, or 80%, and 25% of their reviews are 1*. Seems the there are two main gripes; the first is around getting service tasks completed which is not an issue for me as I didn't take maintenance, but the second is around return charges, where it sees that they are, let's say, rapacious when it's time to hand the car back. Reviews say that they use Mannheim, and if I recall correctly, it was Mannheim who inspected our previous lease. They were thorough, but fair, and in fact when the details were passed back to the provider (can't remember who) they actually waived all charges based on the over all condition of the rest of the car (I think there was one small, 10p size, dink in the rear wing from somewhere).

Anyway, the Trustpilot reviews are ringing a few alarm bells for me. I didn't even think to ask who the provider was when I signed the vehicle order with VIP, and they didn't say. That's my fault and a lesson learnt. I guess my questions are:

- am I opening myself up to a world of future pain by signing with Novuna?
- if so, do I have any other options at this stage of the process?

The cancellation and cooling off period Ts & Cs from VIP are not exactly clear, and whilst I did read them, I wasn't anticipating needing to use them.
Novuna is a rebranding/ trading name of Hitachi Capital. They are well established, to say the least. I wouldn’t have any qualms about using them for finance.

TheDrownedApe

1,037 posts

57 months

Friday 27th October 2023
quotequote all
-Cappo- said:
I have a question about Novuna.

Just about to complete on MrsC's 3rd lease, and she's gone for a Kia Ceed through VIP Gateway, who I believe have a good reputation? Current situation is that I have completed the credit check, paid VIP the admin fee and signed their order form.

Have just received the credit docs and the provider is Novuna, who I've never heard of, so I googled them. They Trustpilot rating is 4/5, or 80%, and 25% of their reviews are 1*. Seems the there are two main gripes; the first is around getting service tasks completed which is not an issue for me as I didn't take maintenance, but the second is around return charges, where it sees that they are, let's say, rapacious when it's time to hand the car back. Reviews say that they use Mannheim, and if I recall correctly, it was Mannheim who inspected our previous lease. They were thorough, but fair, and in fact when the details were passed back to the provider (can't remember who) they actually waived all charges based on the over all condition of the rest of the car (I think there was one small, 10p size, dink in the rear wing from somewhere).

Anyway, the Trustpilot reviews are ringing a few alarm bells for me. I didn't even think to ask who the provider was when I signed the vehicle order with VIP, and they didn't say. That's my fault and a lesson learnt. I guess my questions are:

- am I opening myself up to a world of future pain by signing with Novuna?£
- if so, do I have any other options at this stage of the process?

The cancellation and cooling off period Ts & Cs from VIP are not exactly clear, and whilst I did read them, I wasn't anticipating needing to use them.
I work for babcock (ftse 250) and they have joined up with Novuna for their Salary Sacrifice scheme. The website is ste and the ability to choose a vfm deal is ste but if you put the clicks in and find a deal then they were.....as expected


-Cappo-

19,615 posts

204 months

Friday 27th October 2023
quotequote all
TheDrownedApe said:
but if you put the clicks in and find a deal then they were.....as expected
As expected - as in? Good/bad/indifferent? The deal and price were through VIP Gateway and on the basis of chasing the deal not the car it's not TOO bad in the current climate. It was the tales of problems when returning that were concerning.

TheDrownedApe

1,037 posts

57 months

Friday 27th October 2023
quotequote all
-Cappo- said:
TheDrownedApe said:
but if you put the clicks in and find a deal then they were.....as expected
As expected - as in? Good/bad/indifferent? The deal and price were through VIP Gateway and on the basis of chasing the deal not the car it's not TOO bad in the current climate. It was the tales of problems when returning that were concerning.
Lots and lots of clicking model variants to find the sweet spot.. tbh most of the novuna deals were worse than the regular tusks, octopus offers. I don't want to sound repetitive (from my year old posts) but the c40 deal I got was the only decent 3yr/10k offer

Sheepshanks

32,868 posts

120 months

Friday 27th October 2023
quotequote all
-Cappo- said:
TheDrownedApe said:
but if you put the clicks in and find a deal then they were.....as expected
As expected - as in? Good/bad/indifferent? The deal and price were through VIP Gateway and on the basis of chasing the deal not the car it's not TOO bad in the current climate. It was the tales of problems when returning that were concerning.
He's talking salary sacrifice though, which often seems like a bit a rip-off - someone's making a lot of money by nicking the tax savings off employees.

-Cappo-

19,615 posts

204 months

Friday 27th October 2023
quotequote all
TheDrownedApe said:
-Cappo- said:
TheDrownedApe said:
but if you put the clicks in and find a deal then they were.....as expected
As expected - as in? Good/bad/indifferent? The deal and price were through VIP Gateway and on the basis of chasing the deal not the car it's not TOO bad in the current climate. It was the tales of problems when returning that were concerning.
Lots and lots of clicking model variants to find the sweet spot.. tbh most of the novuna deals were worse than the regular tusks, octopus offers. I don't want to sound repetitive (from my year old posts) but the c40 deal I got was the only decent 3yr/10k offer
OK, thanks, I was just very wary of completing the process given the bad reviews they have online. I know you can't use everything on that (and equally the good reviews may be false) but 25% at 1 star was a little concerning.

fluffyisaleg-end

1 posts

92 months

Friday 17th November 2023
quotequote all
Hi guys, just looking for advice/opinions.. handing back a Volvo xc40 next month following a 36 month PCH doing a little over 13k miles in that time.

Car supplied via local Volvo dealer and Santander as the lease company.

My question relates to end of lease charges in particular the windscreen and a what would you do situation. There is a 12" scratch in front of the driver (not cracked) which is just about deep enough you can feel with finger nail (if you really try). Assume wiper blades dragged some dirt or grit across the screen.

My dilemma is do I get this replaced or would it fall under wear and tear which allows light scratching providing it doesn't interfere with the drivers line of sight. It's this wording that I find subjective as what is classed as interference? You can still see everything ahead of you without a restricted view.or distraction.

Any idea what Santander would charge for a replacement windscreen? Would you leave it and wait and see or just bite the bullet and get it done before handing back?

loskie

5,274 posts

121 months

Friday 17th November 2023
quotequote all
leave it and say nothing and you will likely be fine