Leasing - General Discussion

[nick1871]

Grantyboy1983 said:

Fair play to your neighbour, I'd have told you to jog on. Tiles coming off the roof, especially in high winds is classed as an act of god. If someone parked outside my home and this happened to them I'd tell them as much if they knocked on my door, they chose to park there at their own risk.

Highly likely the tiles were blown on to his property from next doors’ roof. Would you still have that attitude if that was the case?

[Grantyboy1983]

nick1871 said:

Highly likely the tiles were blown on to his property from next doors’ roof. Would you still have that attitude if that was the case?

Yeah don't know all the specifics here, but the point remains, it's deemed an act of god so there's no liability. Anway, just my 2 cents worth, not looking to derail the thread and as said, fair play to the neighbour.

[loskie]

Obviously he has a decent neighbour.

[Borghetto]

Small price to pay to keep a neighbour on good terms.

[wyson]

https://www.gocompare.com/car-insurance/guide/stor...

Might be able to claim under their house insurance.

I’d imagine you could sue someone uncooperative as well, especially if it only happened to one roof and it was not well maintained etc.

So rather than a ‘decent’ neighbour, he/she could just be wanting to prevent an insurance claim and increased premiums. ie. OP claims on car insurance who claims on the neighbours house insurance.

Edited by wyson on Sunday 14th January 10:26

[gingerwarrior79]

Ham_and_Jam said:

You’re dead right.

Check T&Cs for cancellation fees / costs. I have seen these from very reasonable (even free) to eye watering, so double check.

Admin fees are for setting up the lease, and are usually non refundable. If zero it doesn’t negate the cancellation fees.

Thanks for the reply. Stelanyis & You Peugeot had only asked a spreadsheet/form to be filled in, with no request to agree to any T&Cs. Fingers crossed all goes smoothly - looking forward to the 408 GT

[gingerwarrior79]

Ham_and_Jam said:

You’re dead right.

Check T&Cs for cancellation fees / costs. I have seen these from very reasonable (even free) to eye watering, so double check.

Admin fees are for setting up the lease, and are usually non refundable. If zero it doesn’t negate the cancellation fees.

Thanks for the reply. Stelanyis & You Peugeot had only asked a spreadsheet/form to be filled in, with no request to agree to any T&Cs. Fingers crossed all goes smoothly - looking forward to the 408 GT

[l354uge]

Looking at getting a 2nd hand kona EV through arval, has anyone had any experience leasing through them? Especially early return of vehicle and wheel damage costs?

[J012E]

Hi all,

Looking for some help with a returned lease car issue. I returned a Mercedes EQC in December, the collection was organised through MB finance and they arranged for an inspection and pick up. On the day, the inspection did not happen due to an error on their side which they have acknowledged. I was very concerned by this and so took photos of all the wheels/exterior/interior.

Low and behold, I get an invoice for a damaged wheel and a missing charging cable. Luckily my photos evidenced that there were no damaged wheels on pick up, however, I did not think to take a picture of the underside of the boot where the cable was. I know it is there as I have never used it.

I'm now in a dispute with MB finance who want £400 for a new cable. Funnily enough they have dropped the wheel situation as I have shown photos.

What are my options here as they cannot evidence it left my home with or without the cables? I have logged a complaint but they are not budging and may have to go to the ombudsman.

Any help or advice would be much appreciated.

[Sheepshanks]

I'd be minded to get a crime reference number for attempted deception (the wheel) and send that to them.

On the cable, tell them that you're prepared to swear that it was in the car.

Maybe they looked in the boot of the EQC with the damaged wheel, rather than at yours?

[J012E]

I would do that if I wanted to provoke them but they seem up for a fight and I don't want to end up in a worse position. I do wonder if they are calling my bluff but between the cable and one wheel repair they want £589. Which is a lot considering I've done nothing wrong.

[Sheepshanks]

MB (or at least, whoever handles returns for them) used to have a terrible reputation for trumped up charges - someone on one of the Merc forums got charged for excessively worn brakes, even though there was no warning light on - but they were supposed to have backed off a few years ago.

If they didn't inspect the car, I don't understand how they can have a hope of arguing that the cable wasn't there. Although some leasing companies actually do two inspections, one at home and another more detailed one back at base. Quite how they get away with that, I have no idea.

[J012E]

That is exactly what happened. They are meant to do 2 checks but only did the one after collection. So it surely cannot be proven that in the time it left my house to when the check was done, there were 2 cables.

I also cant verify if 2 cables were given to me as I never even looked at the cables in the 3 years I owned the car.

[jamei303]

Just refuse to pay, if it goes to court it will be on the balance of probabilities, and given they admitted to not inspecting the car on collection due to their own error, and attempting to incorrectly charge you for the the wheel, then you'll win.

[ACCYSTAN]

Question

Mate has taken out a 2 year lease with VWFS

He wants to know when to buy gap insurance?
As soon as the car is delivered or when it’s 1 year old?

[Mad Maximus]

J012E said:

Hi all,

Looking for some help with a returned lease car issue. I returned a Mercedes EQC in December, the collection was organised through MB finance and they arranged for an inspection and pick up. On the day, the inspection did not happen due to an error on their side which they have acknowledged. I was very concerned by this and so took photos of all the wheels/exterior/interior.

Low and behold, I get an invoice for a damaged wheel and a missing charging cable. Luckily my photos evidenced that there were no damaged wheels on pick up, however, I did not think to take a picture of the underside of the boot where the cable was. I know it is there as I have never used it.

I'm now in a dispute with MB finance who want £400 for a new cable. Funnily enough they have dropped the wheel situation as I have shown photos.

What are my options here as they cannot evidence it left my home with or without the cables? I have logged a complaint but they are not budging and may have to go to the ombudsman.

Any help or advice would be much appreciated.

Prove that it didn’t happen between the point of handover when the inspection should have taken place and when the inspection was done. I doubt the car was covered 24/7 by cctv.

[l354uge]

ACCYSTAN said:

Question

Mate has taken out a 2 year lease with VWFS

He wants to know when to buy gap insurance?
As soon as the car is delivered or when it’s 1 year old?

What's the deposit?

[Gazzab]

ACCYSTAN said:

Question

Mate has taken out a 2 year lease with VWFS

He wants to know when to buy gap insurance?
As soon as the car is delivered or when it’s 1 year old?

If he is asking such a question then I guess he knows nothing about gap insurance and whether he needs it at all.

[b0rk]

ACCYSTAN said:

Question

Mate has taken out a 2 year lease with VWFS

He wants to know when to buy gap insurance?
As soon as the car is delivered or when it’s 1 year old?

I assume his insurer offers new for old in the first 12 months, has he checked if that applies to leases. As he isn’t the owner the funder/finance house is.

Also just an FYI normal RTI or VTI doesn’t cover contract hire. He would need to take out contract hire gap.

[ACCYSTAN]

Thank you for replies I have sent him a link to this site and he most likely will create his own account.