Toyota GT86 - Owned
Discussion
gweaver said:
Interesting and possibly relevant thread here:
http://www.gt86ownersclub.co.uk/forum/main-bearing...
Scary stuffhttp://www.gt86ownersclub.co.uk/forum/main-bearing...
LordGrover said:
Bang!
Bad news; death rattle then pretty much seized.
Engine's been stripped down and determined main bearings went pop.
Good news; Toyota GB honouring warranty. While not a whole new engine (rumoured at £17,000 for a crate engine) they're fitting a new half engine, retaining the top half which is undamaged.
Not great for a four year old car with less than 60,000 miles but s
t happens. C'est la vie.
Hoping to get it back before Christmas, but it'll be close. Annoyingly, it died three hours from home so six hour round trip to collect too.
Great service so far from Steven Eagell Toyota in Northampton, especially Carl and Shaun. Never seen the car before but took it in without flinching, arranged courtesy car and sorted all warranty dealings with Toyota GB. Top service.
For a manufacturer with such a solid reputation, I have fBad news; death rattle then pretty much seized.
Engine's been stripped down and determined main bearings went pop.
Good news; Toyota GB honouring warranty. While not a whole new engine (rumoured at £17,000 for a crate engine) they're fitting a new half engine, retaining the top half which is undamaged.
Not great for a four year old car with less than 60,000 miles but s
t happens. C'est la vie.Hoping to get it back before Christmas, but it'll be close. Annoyingly, it died three hours from home so six hour round trip to collect too.
Great service so far from Steven Eagell Toyota in Northampton, especially Carl and Shaun. Never seen the car before but took it in without flinching, arranged courtesy car and sorted all warranty dealings with Toyota GB. Top service.
k all faith in Toyota reliability. Toyota is the only car I've had an engine replaced on, and can't say I'm too impressed by the transmission in my Lexus either. They're often nice cars, but do seem to suffer from reliability woes that would sink other manufacturers (makes head gasket failure on the K series look trivial). Another similar thread here: http://www.ft86club.com/forums/showpost.php?p=2791...
I've linked to that specific post because of the videos.
I've linked to that specific post because of the videos.
gweaver said:
Another similar thread here: http://www.ft86club.com/forums/showpost.php?p=2791...
I've linked to that specific post because of the videos.
Exactly how mine sounded.I've linked to that specific post because of the videos.
LordGrover said:
Hmmm. Things have changed.
Just had a call from Steven Eagell Toyota. Toyota is requiring return of failed parts for inspection before they'll honour warranty. Steven Eagell will repair at my expense and reimburse if proven Toyota fault.
Not very happy.
Considering my position...
Not good as when you start going down the inspection route your cars already in a million bits in their workshop before they've decided whether they're going to help you out or not. Just had a call from Steven Eagell Toyota. Toyota is requiring return of failed parts for inspection before they'll honour warranty. Steven Eagell will repair at my expense and reimburse if proven Toyota fault.
Not very happy.
Considering my position...
I'm struggling to see how they can wriggle out of it. The only way it could be ambiguous is if the oil level was low/out of service interval. Other than that it's a straight forward component failure..
LordGrover said:
Hmmm. Things have changed.
Just had a call from Steven Eagell Toyota. Toyota is requiring return of failed parts for inspection before they'll honour warranty. Steven Eagell will repair at my expense and reimburse if proven Toyota fault.
Not very happy.
Considering my position...
I'd seek legal advice, this could get expensive by the sounds of it!Just had a call from Steven Eagell Toyota. Toyota is requiring return of failed parts for inspection before they'll honour warranty. Steven Eagell will repair at my expense and reimburse if proven Toyota fault.
Not very happy.
Considering my position...
I would be reluctant to send off components for non-independent inspection.
I'd also be very upset they decided this AFTER you incurred x hours of Labour in stripping it down.
Sounds like a pretty bad situation. Were Toyota aware of the mods to the car? BTW I'm of the opinion a remap often extends the engine life but remembering how Subaru dealt with modified engines I don't think this will end well. I'd get legal advice as others have said. Best of luck as I've been following this and think you've made a great little car.
Sorry to read this, doesn't sound a good situation. Hope it's all fixed ASAP at no cost to you. Given the forums etc you would hope Toyota doesn't want the bad press from not fixing it. (Are there many similar UK cases and did Toyota fix them at no cost to owner?) as asked already do they know about remap is this what changed their stance on repair?
Historically Toyota have had two major issues, one with the T180 engine and oil consumption and another with injector seals on the Landcruiser 6 cylinder engine resulting in oil dilution. They were changing short engines for fun, regardless of mileage, providing the vehicles had full Toyota history, my business partner had an engine swap at circa 70k miles with a 100% parts and labour contribution. From what I know (not much ) Toyota are among the best where warranty and good will claims are concerned.
Not sure whether I'm coming or going...
Called customer service on Friday; awaiting callback.
In the meantime, another call from the dealer to say they are going to proceed with the repair under warranty.
So that's last Wednesday okay to proceed with warranty repair, Friday I have to pay and claim back after Toyota has inspected parts, and today back to where we were last Wednesday. No real indication or explanation of why, or what's changed - I'm just relieved they have.
2.1/2 weeks in and it looks like it'll be sorted soon. Fingers crossed.
Called customer service on Friday; awaiting callback.
In the meantime, another call from the dealer to say they are going to proceed with the repair under warranty.
So that's last Wednesday okay to proceed with warranty repair, Friday I have to pay and claim back after Toyota has inspected parts, and today back to where we were last Wednesday. No real indication or explanation of why, or what's changed - I'm just relieved they have.
2.1/2 weeks in and it looks like it'll be sorted soon. Fingers crossed.
LordGrover said:
Not sure whether I'm coming or going...
Called customer service on Friday; awaiting callback.
In the meantime, another call from the dealer to say they are going to proceed with the repair under warranty.
So that's last Wednesday okay to proceed with warranty repair, Friday I have to pay and claim back after Toyota has inspected parts, and today back to where we were last Wednesday. No real indication or explanation of why, or what's changed - I'm just relieved they have.
2.1/2 weeks in and it looks like it'll be sorted soon. Fingers crossed.
Hopefully good news. It always freaks me out at the thought of having to pay and them claim it back. Called customer service on Friday; awaiting callback.
In the meantime, another call from the dealer to say they are going to proceed with the repair under warranty.
So that's last Wednesday okay to proceed with warranty repair, Friday I have to pay and claim back after Toyota has inspected parts, and today back to where we were last Wednesday. No real indication or explanation of why, or what's changed - I'm just relieved they have.
2.1/2 weeks in and it looks like it'll be sorted soon. Fingers crossed.
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