Paid cash in, counted and weighed. Bank now disputes figure.
Discussion
I recently sold a car for cash so went to pay it in to my bank today, 4K in twenties in one account, 1K into another. I had counted both sums out. When I paid it in the cashier physically counted them out then weighed each bundle of notes, one bundle was apparently £40 over, another was £20 over so she handed me back £60, recounted and weighed the bundles and satisfied herself the figures were correct, then paid them in and gave me a receipt for both deposits. Fast forward 4 hours and the cashier phones me up and says a colleague checked the bundles and found them short. The cashier is now blaming her weighing scales saying they must be out. From a legal point where do I stand? Surely having been given a receipt they have no comeback after the event? They cannot be 100% certain the bundles in question were mine? Morally I will drop the £60 in to the bank but I'm not sure I really need to?
Edited by S1_RS on Thursday 16th February 16:43
Seriously?
You have a receipt for the full amount...
They could have:
Tell them to do one.
You have a receipt for the full amount...
They could have:
- Nicked it
- Dropped it down the back of the counter
- Mixed it up with another bundle
- Paid it out to someone else
- Office dog could have eaten it
Tell them to do one.
Report it to the Financial Ombudsman and get them to rule on the dispute. They will almost certainly rule in your favour (assuming the details are correct).
http://www.financial-ombudsman.org.uk/publications...
http://www.financial-ombudsman.org.uk/publications...
I recently paid in £410 in cash to my bank via the Post Office.
3 weeks later it hadn't shown up in the account.
Emailed the bank a scan of the receipt and the money was credited the same day.
Surely the receipt is your proof, if not then the system is not fit for purpose and open to all sorts of nonsense.
3 weeks later it hadn't shown up in the account.
Emailed the bank a scan of the receipt and the money was credited the same day.
Surely the receipt is your proof, if not then the system is not fit for purpose and open to all sorts of nonsense.
stevensdrs said:
So you knew at the time having counted the cash yourself that the teller was making a mistake yet you kept schtum. Legally the bank doesn't have a leg to stand on but morally and to keep a good relationship with the bank you need to stump up the sixty quid.
Given almost the entire UK banking system has spent the past ~40 years cheating and lying through its teeth to get fat on consumer and business deceit, banks are not really in a good position to take the moral high ground. From PPI to CDOs to hidden overdraft charges, the banking system does little more than glide from one ripoff to the next.Wacky Racer said:
If YOU counted them out and arrived at £5000 in total I would return the money, mistakes happen in life.
That's what I would do anyway.
How does he know he did not count it wrong. OK probabilities are that he didn't but they are the pros, that's all they do for a living. They issue that bit of paper and put the money in the drawer its done.That's what I would do anyway.
stevensdrs said:
So you knew at the time having counted the cash yourself that the teller was making a mistake yet you kept schtum. Legally the bank doesn't have a leg to stand on but morally and to keep a good relationship with the bank you need to stump up the sixty quid.
I told the cashier I had counted it out, she replied that some of the notes had stuck together. The fact she then weighed them and said it was correct was enough for me to doubt myself, she counted and weighed, I only counted. Yipper said:
Given almost the entire UK banking system has spent the past ~40 years cheating and lying through its teeth to get fat on consumer and business deceit, banks are not really in a good position to take the moral high ground. From PPI to CDOs to hidden overdraft charges, the banking system does little more than glide from one ripoff to the next.
Sounds someone with a chip on their shoulder commenting on things they don't understand.CDOs..
S1_RS said:
I told the cashier I had counted it out, she replied that some of the notes had stuck together. The fact she then weighed them and said it was correct was enough for me to doubt myself, she counted and weighed, I only counted.
I suggest you please your ignorance and rely on the receipt you were given at the time.sidicks said:
Yipper said:
Given almost the entire UK banking system has spent the past ~40 years cheating and lying through its teeth to get fat on consumer and business deceit, banks are not really in a good position to take the moral high ground. From PPI to CDOs to hidden overdraft charges, the banking system does little more than glide from one ripoff to the next.
Sounds someone with a chip on their shoulder commenting on things they don't understand.CDOs..
Gassing Station | Finance | Top of Page | What's New | My Stuff