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IMI A
2,096 posts
70 months
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OPCs are taking the piss on this if they're charging people - they must be minting it. I had a few rev range 5 at warranty renewal and my car is in its 6th year and 52,000 miles.
I politely pointed out that I'd owned the car from new and the only other people who drive my car are the porsche technicians. Warranty was put on 5 mins later. This was 18 months ago. Can't help feeling suspicious as there can't be that many cars out there with missed gear changes. If you went from fifth to second at 90mph your engine and gearbox would much itself surely?
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Rockster
648 posts
29 months
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motheatenhound said: Hi chaps, I have had a similiar Issue with Porsche Hatfield, bought a 997s from a well known dealer on here. I went to Porsche to get a inspection as I was considering buying a warranty to be told the only problem with my car was over revs, they told me my car had been in rev range 4 twice, 5 once and 6 once. I then needed to pay them £700 for a inspection so they can give me a warranty. They found nothing else wrong with the car. Straight away I contacted the dealer who I bought the car from and he said that it was impossible to have 1 or 2 ignitions in a range and is a software glitch. He then emailed the dealer explaining how this is not possible with me cc'd on the email and they did not even reply to the email. I wouldnt mind but I have recommended 5 customers to hatfield who have spent in excess of 400k in the last 2/3 years so at least a reply to the email would have been nice. In my opinion there scamming b  ds who pay the service reception commission on extra work they book on vehicles so even if nothing wrong with the car they always mention 1 or 2 ignitions in the over rev range 4,5 and 6 They also use this tool to knock you down on a trade in to get the car cheaper, it's not a coincidence that they don't let you have the rev range read out to take away with you as this would be evidence of there deception. Car dealers are car dealers and will do whatever to make money especially in this economy, Porsche are no diferent. Bloody great cars though!!!!! Rant over I would have to agree with you on the overrev counts if they are some 'impossible' number in any overrev counters as arising from glitches, artifacts or something, but not real. But if the overreve counts are not impossible numbers then they have to be considered real. As the tech told me and as I reported above a Tip equipped car can record overrevs in the higher ranges from going (too) fast down a hill. My experience with the dealers I do business with is they are certainly out to make money but they do not at least with me appear to be dishonest or in any way not worthy of my business. In fact, more than once I have been talked out of having some work done at a dealer by a dealer tech, probably the tech that would have done the work, because the tech advised me the work was not necessary. My 1st requirement of a dealer is that it is trustworthy. If I get a clear sign a dealer (any business) is untrustworthy that's it. I'll never do business with that dealer (or any business) again. I've sold 2 pretty good cars before their time because of not being able to find a reasonably close dealer in which I could trust to work on these cars right, honestly. If you do not have such a dealer in which you can trust I feel for you. It can really negatively affect one's enjoyment of what are in your words bloody great cars. Sincerely, Rockster.
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thegoose
6,594 posts
79 months
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Rockster said: ... Also, there's no need to pay for a 'pressure test'. A thorough test ride followed by a test drive of the car over say a 15 mile route will give the DME plenty of time to check the engine out along with its various subsystems and sensors/controllers, like in this case misfire detection.
If the engine has truly been overreved and if there's any damage from this the test ride/drive will have the check engine light on and the engine sounding sick manifesting a tickity/tockity or knocking sound or sounds, some combination. There's no harm in the type of test drive you suggest. However, it is not a conclusive test of an engine's health. It won't tell you if an over-rev has stretched a timing chain, putting it at (or beyond) the specified tolerance (do they measure this as percentage slip?) and giving it a greater propensity to snap unexpectedly (potentially wrecking your engine). A chap on here who'd owned a 996T from new, with OPC only servicing & warranty, had his engine let go with a snapped chain and a handful of range 2's were sufficient for them to reject the claim and leave him with a big five-figure (£ not $) bill. He put it down to the only time he'd ever let anyone eles drive the car (which was round Silverstone). Anyway, the point is, it's dangerous to suggest that a test drive will tell you everything about an engine's health as it most definitely will not.
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Henry-F
4,407 posts
114 months
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Marcus has beaten me to it in replying to Rockster's post. His suggestion of a 15 minute test drive is totally and utterly wrong so do not assume all is well. There is a danger period of 50-100 hours after a high level over-rev during which damage (usually timing chain related) can take place. There is another type of damage which happens instantly and that is where the valve head clips the piston crown. In this instance the valve doesn't seat properly and you will have low compression in one or more cylinders. This won't trigger any check lights as nothing monitors engine compression. The most common symptom would be a lumpy tickover which balances out as the revs increase. 6 cylinder engines hide a single cylinder fault far better than 4 pot engines. 8 and 12 bangers do it even better. The "Tickety Tockety" noise referred to in his post doesn't sound overly technical. If you know what you are listening for there are sometimes tell-tale engine noises but they are quite subtle and not always present. The suggestion of dealers using engine over rev activity to somehow con people out of their cars is a strange one. We don't put the activity on the cars that is the drivers job. Whilst we may have our views on how the data should be interpreted ultimately we are in the hands of Porsche, particularly with newer cars where owners may wish to put an official Porsche warranty on the car or where there is potentially an element of good will available in the event of a premature failure. The way Porsche react to the data has changed and evolved over a number of years. We are also bound by how you, our customers, react to such data. We have had a system tester for some years now and "plugging the car in" has become a standard part of our evaluation process. It has to be for a number of reasons not just over rev activity, but I hope we are sensible in how we translate the information. 2 ignitions at range 4, 1 at 5 and 1 at 6 are indeed impossible and the data must have been spurious. Were that the case it should have been ignored by Porsche in my opinion and there was no need for a £700 "inspection". The ironic thing is that whilst compression can be checked for, timing chain issues are much harder if not impossible to determine without stripping down and replacing. When a failure occurs it tends to do so suddenly and without warning during the afore-mentioned danger period. Henry 
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Lunne
Original Poster
18 posts
82 months
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Many thanks everyone - where would we be without the internet :-) This is a well spec'd and OPC maintained car, where money has been no objective. The owner is clearly very disappointed with Porsche as this has never been raised before since purchase many years back - the dealer sold it and has maintained it. He is so annoyed the pressure test is under way plus he is asking all the right questions of Porsche. Hopefully we'll get more clarity next week Thanks again - enjoy your weekend !
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ScienceTeacher
133 posts
54 months
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thegoose said: There's no harm in the type of test drive you suggest. However, it is not a conclusive test of an engine's health. It won't tell you if an over-rev has stretched a timing chain, putting it at (or beyond) the specified tolerance (do they measure this as percentage slip?) and giving it a greater propensity to snap unexpectedly (potentially wrecking your engine). A chap on here who'd owned a 996T from new, with OPC only servicing & warranty, had his engine let go with a snapped chain and a handful of range 2's were sufficient for them to reject the claim and leave him with a big five-figure (£ not $) bill. He put it down to the only time he'd ever let anyone eles drive the car (which was round Silverstone).
Anyway, the point is, it's dangerous to suggest that a test drive will tell you everything about an engine's health as it most definitely will not. I remember the post Marcus refers to. Snapped on the Isle of Man if I remember. The point there was that the car was serviced and warrantied by Porsche and they had not mentioned the overrev incident - which was before a previous major service - to him before. If there was a worry they should recommend the replacement of timing chains or at least an investigation. They didn't. When the car then let go they washed their hands. As a schoolmaster I am well placed to determine that that aint cricket.
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Lordglenmorangie
2,554 posts
74 months
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If I buy a Hyundai will I have the same experience . Porsche should consider what this matter is doing to the reputation of the brand, mind you they can continue selling Golfs to make money. 
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Henry-F
4,407 posts
114 months
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To be fair Porsche give their customers a far less dulled down driving experience. They don't Nanny in the same way most manufacturers do putting in huge margins everywhere. I don't have an issue with a system built in designed to detect misuse. The only issue is when a glitch isn't recognised as such. My understanding is that Porsche were reasonably sensible in how they approached things although as previously stated it is something of a moving playing field with policy changing from time to time and may vary from dealership to dealership. The vast majority of over rev activity we come across is valid and often owners can even tell you when it occurred if recent. Henry 
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Bennachie
455 posts
20 months
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How do I get (cheaply) a DME readout of the rev ranges? I realise the opening part of this question is an oxymoron...........
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DSM2
3,624 posts
69 months
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Henry-F said: To be fair Porsche give their customers a far less dulled down driving experience. They don't Nanny in the same way most manufacturers do putting in huge margins everywhere. I don't have an issue with a system built in designed to detect misuse. The only issue is when a glitch isn't recognised as such. My understanding is that Porsche were reasonably sensible in how they approached things although as previously stated it is something of a moving playing field with policy changing from time to time and may vary from dealership to dealership. The vast majority of over rev activity we come across is valid and often owners can even tell you when it occurred if recent. Henry  Don't understand your second sentence. Are you saying that Porsche don't put in huge margins In terms of pricing or that they build their cars closer to the limit in terms of technology? TBH I wouldn't agree with either of those propositions but, maybe I've misunderstood. When you get a car brought to you with an over rev, what do you charge for inspection, or do you just reject the cars?
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Henry-F
4,407 posts
114 months
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DSM2 said: Don't understand your second sentence. Are you saying that Porsche don't put in huge margins In terms of pricing or that they build their cars closer to the limit in terms of technology? TBH I wouldn't agree with either of those propositions but, maybe I've misunderstood.
When you get a car brought to you with an over rev, what do you charge for inspection, or do you just reject the cars? I meant they give you all the beans in terms of performance and handling. More like a race car. Sometimes that's a bit too much for people hence the number of Carrera GTs which came over from the states where the bulk of their car manufacturers take exactly the opposite approach. If we don't buy a car brought to us there is no charge! Henry 
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Rockster
648 posts
29 months
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thegoose said: There's no harm in the type of test drive you suggest. However, it is not a conclusive test of an engine's health. It won't tell you if an over-rev has stretched a timing chain, putting it at (or beyond) the specified tolerance (do they measure this as percentage slip?) and giving it a greater propensity to snap unexpectedly (potentially wrecking your engine). A chap on here who'd owned a 996T from new, with OPC only servicing & warranty, had his engine let go with a snapped chain and a handful of range 2's were sufficient for them to reject the claim and leave him with a big five-figure (£ not $) bill. He put it down to the only time he'd ever let anyone eles drive the car (which was round Silverstone).
Anyway, the point is, it's dangerous to suggest that a test drive will tell you everything about an engine's health as it most definitely will not. The chains do not stretch. They may break but it is do to metal fatigue, failure of a chain tensioner (material fatigue), or something else comes loose and gets between the chain and sprocket. The primary risk to the engine from overreving comes from several areas. One is some part lets go. A rod, or rod bolt or the crank lets go. In fact these are at risk of letting go at any time the engine is running. Yet, with all the crying about the IMSB no one ever suggests refreshing the rods/bolts and crankshaft when buying a used car and spending money to freshen it up. Anyhow, the other is the valves float and the heads kiss the pistons. The best one can hope from this is the valve heads are just bent and none break loose. The engine will almost certainly have a misfire afterwards. However, it is a rare engine overrev event that the valves just kiss the pistons. Generally the valves impact the piston hard enough one or more valve heads break free of the valve stem. In this case the engine immediately makes it known by sounds and behavior that the overev had a very negative impact on the engine's health. Now the techs tell me that overrevs do not matter if (big if) the car/engine is not in for any engine warranty work. If the car/engine is in for a possible warranty claim, then if any serious overrevs are present the warranty claim can and almost certainly will be rejected. If the car/engine is being considered and a warranty is contemplated or desired, one must get it in writing the current overrev counter values -- if there are any in the higher ranges which can be sued to deny a warranty claim -- that these existing overrev counts will not be cause to void the warranty. If the car/engine is not capable of being warrantied, then the buyer can do as he thinks best. If the engine has some run time on it after the overrevs -- the techs I talked to told me an hour is a good number which given the average speed of a car over its life is 30mph this works out to a 30 mile test drive, hence the 15 mile test ride and 15 mile test drive or of course 30 miles total. More is better. But how much more they didn't say, and there is a law of diminishing returns. If the overevs are in the distant past that's one thing, but the engine is still at risk of something failing that has nothing to do with the overrevs just the fact the engine and its parts have a finite service life. The engine is only as good as its weakest part. Crank. Rod. Rod bolt (I know of a guy who lost his high miles 2.5l Boxster engine due to a failed rod bolt. The engine had IIRC 150K miles on it and its was tracked quite a bit.) Cam chain. Valve spring and so on. Now the overrevs counts may suggest the car and the engine have been thrashed on the track (or even on the street) and this can be sufficient cause to reject the car simply because it was thrashed. A pressure test (compression/leak down test) is not a reliable means to determine an engine's health. It is possible the engine won't even run yet pass a compression test/leak down test just fine. It won't tell you if a rod or main bearing is knocking, if one or more lifters is noisy, if the VarioCam (Plus) system is not working right and a number of other things that could be wrong. Also, even if the engine is healthy enough to run it may deliver better numbers than its true condition warrants. The engine as it cranks gets plenty of oil sprayed into the cylinders. This oil at cranking speeds acts to improve the sealing of the piston/rings and cylinder. Only when the engine is started from cold and idled/run/driven from warm to hot and run long enough can the DME flag a weak (or even a too strong) cylinder by measuring the amount of acceleration each cylinder's firing pulse imparts to the flywheel. If this acceleration is outside of acceptable bounds the DME will turn on the CEL and record one or more misfire error codes. Running the engine driving the car a good 30 miles in a variety of driving scenarios is the best way. Not only can you confirm the engine runs right, sounds right, the DME can go through its readiness monitor check out (the Turbo DME I'm told does this twice per trip if the trip long enough) to confirm all critical sensor systems are working properly so when they are then used to verify the engine's overall health is good there's high confidence the engine is indeed healthy. If one wants to spring for a compression test after the test ride/drive, if the seller is ok with having his car wrenched on in this manner, then go for it. But do not fool yourself into thinking they are infallible or in my opinion even worth the money. They are better used to identify where a sick engine may be sick, not that an engine is not sick. Sincerely, Rockster.
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Durzel
1,507 posts
37 months
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Playing Devils Advocate for a moment..
Rev ranges readouts are only really important to you as an owner if you are selling the car, or putting it in for an OPC warranty. People are talking about the OPC warranty like its a human right or something when in reality it's an insurance contract (it is literally that) that is undertaken by two parties willingly. Noone is forcing anyone to take out an extended warranty, and if Porsche dictate that in order to qualify you have to wear a branded flat cap at all times - well you wear a branded flat cap or you look elsewhere for a warranty.
Porsche are not obliged to provide owners with an extended warranty. The factory warranty they do, and they can't impose onerous terms (block exemption etx). The extended warranty though, they can require and discriminate any way they like if it is required to make the risk as regards a universal insurance policy work.
Just my 2p.
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Henry-F
4,407 posts
114 months
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With the greatest respect to Rockster can I suggest you ignore his posts on this one. I have no doubt he is a real enthusiast but we are talking about a topic which could ultimately cost you tens of thousands of pounds if you get things wrong. So it is essential that any advice offered is based on fact not enthusiasm. If you read previous posts within the thread you will see that valve / piston contact is already dealt with. There IS a risk of timing chain related problems after a serious over rev, and it won't necessarily be instantaneous. There is a danger window of 50-100 hours after the event. Once that has passed all will be well (with regards timing chain issues) but before then it is a brave man or woman who buys the car. Just to confirm we aren't talking about hitting the rev limiter, we are talking about going over it. Neither are we talking about a spurious single digit spike over 3 rev ranges. The valve head detachment mentioned in Rockster's post won't need any specialist knowledge to diagnose. Anyone with a pulse will know something is seriously wrong  Henry
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thegoose
6,594 posts
79 months
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In addition to Henry's post above, which is all good advice, I believe it's possible to measure the stretch in a timing chain. A few years ago a friend was selling his 996 3.4 (lovely and just 29,000 miles) and it was inspected by Mike at Sports & Classic for the buyer who wanted to go one their maintenance scheme. Mike noticed that the degree of stretch/deflection of the timing chain was almost at the maximum specified tolerance (10%?) so he wouldn't take it on the scheme without replacing it - sadly that cost £3500 but it got done and the deal went ahead. The chap still has the car and continues to have Mike maintain it, bringing it all the way down from Scotland to do so. Chains do stretch Rockster! That's why bicycles have adjustable rear wheels, as do motorcycles - when the chain stretches you move the wheel to take up the slack. 
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DSM2
3,624 posts
69 months
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thegoose said: In addition to Henry's post above, which is all good advice, I believe it's possible to measure the stretch in a timing chain. A few years ago a friend was selling his 996 3.4 (lovely and just 29,000 miles) and it was inspected by Mike at Sports & Classic for the buyer who wanted to go one their maintenance scheme. Mike noticed that the degree of stretch/deflection of the timing chain was almost at the maximum specified tolerance (10%?) so he wouldn't take it on the scheme without replacing it - sadly that cost £3500 but it got done and the deal went ahead. The chap still has the car and continues to have Mike maintain it, bringing it all the way down from Scotland to do so. Chains do stretch Rockster! That's why bicycles have adjustable rear wheels, as do motorcycles - when the chain stretches you move the wheel to take up the slack.  Chains need the slack taking up because they get longer due to accumulated wear in the links, not stretch.
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thegoose
6,594 posts
79 months
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DSM2 said: Chains need the slack taking up because they get longer due to accumulated wear in the links, not stretch. Fair enough in terms of what's occurred, I thought it was something like that, but it's what gets referred to as stretch, as in this dictionary definition (first in the list on Google): "To become lengthened, widened, or distended." 
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monthefish
15,709 posts
100 months
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ScienceTeacher said: thegoose said: There's no harm in the type of test drive you suggest. However, it is not a conclusive test of an engine's health. It won't tell you if an over-rev has stretched a timing chain, putting it at (or beyond) the specified tolerance (do they measure this as percentage slip?) and giving it a greater propensity to snap unexpectedly (potentially wrecking your engine). A chap on here who'd owned a 996T from new, with OPC only servicing & warranty, had his engine let go with a snapped chain and a handful of range 2's were sufficient for them to reject the claim and leave him with a big five-figure (£ not $) bill. He put it down to the only time he'd ever let anyone eles drive the car (which was round Silverstone).
Anyway, the point is, it's dangerous to suggest that a test drive will tell you everything about an engine's health as it most definitely will not. I remember the post Marcus refers to. Snapped on the Isle of Man if I remember. The point there was that the car was serviced and warrantied by Porsche and they had not mentioned the overrev incident - which was before a previous major service - to him before. If there was a worry they should recommend the replacement of timing chains or at least an investigation. They didn't. When the car then let go they washed their hands. As a schoolmaster I am well placed to determine that that aint cricket. It was Dazren - full details of incident here
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