Autoglass Windscreen Replacement
Discussion
Morning all
Has anyone used Autoglass for a windscreen replacement?
My windscreen is not cracked or chipped but it looks like it's been blasted with sand and it's all ...... pitted.
Alternatively, can anyone recommend some sort of polishing process to remove the tiny little dents?
In the attached picture, they look like bug splats but they are not, they are tiny little chips. Conventional cleaners don't seem to work.
![](http://thumbsnap.com/sc/UqLW6E6a.jpg[/img]</a> <a href="http://thumbsnap.com/UqLW6E6a" Target="_blank">[img]http://thumbsnap.com/sc/UqLW6E6a.jpg)
Has anyone used Autoglass for a windscreen replacement?
My windscreen is not cracked or chipped but it looks like it's been blasted with sand and it's all ...... pitted.
Alternatively, can anyone recommend some sort of polishing process to remove the tiny little dents?
In the attached picture, they look like bug splats but they are not, they are tiny little chips. Conventional cleaners don't seem to work.
Not on a Porsche, I had mine done on the Impreza last Wednesday by them.
The actual windscreen is better than the old one, it has a nice little shaded area above the mirror to stop me getting blinded. The oem one didn't have that.
With all the rain we've had it seems to have been sealed well as I have no leaks. Tiny amount of condensation but no more than usual.
All in all I'd recommend them
The actual windscreen is better than the old one, it has a nice little shaded area above the mirror to stop me getting blinded. The oem one didn't have that.
With all the rain we've had it seems to have been sealed well as I have no leaks. Tiny amount of condensation but no more than usual.
All in all I'd recommend them
I've heard too many Autoglass 'stories' with Porsche replacement screens. As and when I do need a screen, there's only one place I'd go to (Glassman): http://www.glasstecauto.co.uk/
Edited by Martian O on Tuesday 25th September 10:14
In a short period of time I had damage to the windscreen in both my 997 and Passat CC. As the 997 was due to go to Paragon for MOT and annual oil change I arranged for them to have the screen changed. I paid for it and then sent the bill to my insurer who reimbursed me less the excess. I was worried about using Autoglass because of what I had read on here.
The VW I had done by Autoglass after making the above arrangements. The guy who did it was courteous, clearly knew what he was doing, explained exactly what that was as he went along and I have no complaints at all about the finished result. He tested everything, rain sensors, wipers etc and left the car clean and tidy.
If I'd had the VW done before I'd made the arrangement with Paragon, I wouldn't have been concerned about having the 997 done by Autoglass.
Like everything I guess there is good and bad. One difference might be that Paragon used a OE Porsche screen, I'm not sure that Autoglass would have done.
The VW I had done by Autoglass after making the above arrangements. The guy who did it was courteous, clearly knew what he was doing, explained exactly what that was as he went along and I have no complaints at all about the finished result. He tested everything, rain sensors, wipers etc and left the car clean and tidy.
If I'd had the VW done before I'd made the arrangement with Paragon, I wouldn't have been concerned about having the 997 done by Autoglass.
Like everything I guess there is good and bad. One difference might be that Paragon used a OE Porsche screen, I'm not sure that Autoglass would have done.
On a similar note has anybody noticed Porsche windscreens scratch easily?
Mine was replaced when I got the car with a genuine part. After only a year and a half it has loads of light scratches and pits / chips which show up in the sun quite badly. I haven't had a problem with other cars and most have had the original windscreen for many years.
I was wondering if one of those DIY polishing kits would do any good?
Mine was replaced when I got the car with a genuine part. After only a year and a half it has loads of light scratches and pits / chips which show up in the sun quite badly. I haven't had a problem with other cars and most have had the original windscreen for many years.
I was wondering if one of those DIY polishing kits would do any good?
Autoglass fitted a new windscreen on my Boxster. It was fitted at my house and I didn't touch the car for a week so it had more than enough time to bond. I noticed that the seal on the outside was quite wavy and not flush and also the seal (not the windscreen) could be slid up and down quite a bit. When driving the car there was a huge amount of wind noise at the top of the windscreen but there were no leaks. In the end I took it back to where they are based and they refitted it for me. The seal is not completely flush and smooth and there is no wind noise at all. This was a genuine Porsche windscreen as you can ask for these if going through insurance.
Pretty annoying as the first time it was fitted there were two 'technicians' who turned up as the windscreen has to be curved to fit and how they failed to notice that the seal wasn't fitted properly is beyond me.
Pretty annoying as the first time it was fitted there were two 'technicians' who turned up as the windscreen has to be curved to fit and how they failed to notice that the seal wasn't fitted properly is beyond me.
Hi Kully
I see you are in Berkshire,personally I would give Paul Rallhan(glassman/glasstec) a ring,he just replaced the front windscreen on mine and did an excellent job,he came out to me in south Oxfordshire.
I had an experience with my last 996 with Autoglass, as surely they cant be that bad.............
never again,I am sure there are good techs up and down the country problem is consistancy
with Paul you dont have to worry
I see you are in Berkshire,personally I would give Paul Rallhan(glassman/glasstec) a ring,he just replaced the front windscreen on mine and did an excellent job,he came out to me in south Oxfordshire.
I had an experience with my last 996 with Autoglass, as surely they cant be that bad.............
never again,I am sure there are good techs up and down the country problem is consistancy
with Paul you dont have to worry
I would never use autoglass... they are terrible in my experience.
Poorly fitted screen with adhesive all over the dashboard and headliner on the wifes 4x4 the other year and ridiculously over priced. As it was through the insurance company we let it go, but then got a bill from autoglass almost a year later for £400+ stating that our insurance company wouldnt cover the full cost of the new screen even though we had paid our excess and had a price from a local company for £300 all in to replace the screen in the first place but the insurance company wanted us to use their prefered agents. God only knows how much they were trying to charge the insurance company for the screen... I seem to remember a figure somewhere around £1000 being mentioned..
Poorly fitted screen with adhesive all over the dashboard and headliner on the wifes 4x4 the other year and ridiculously over priced. As it was through the insurance company we let it go, but then got a bill from autoglass almost a year later for £400+ stating that our insurance company wouldnt cover the full cost of the new screen even though we had paid our excess and had a price from a local company for £300 all in to replace the screen in the first place but the insurance company wanted us to use their prefered agents. God only knows how much they were trying to charge the insurance company for the screen... I seem to remember a figure somewhere around £1000 being mentioned..
Over the years, I've had 2 996 windscreens and 1 997 windscreen replaced, all by Autoglass as stipulated by various insurers.
My local A/G depot always insisted the car was brought to their workshop so they could do the job 'properly' - apparently Porsche screens can't be done correctly by their mobile service (or so they told me). In each case they pre-ordered the correct original Porsche trims/surrounds from the local OPC and the results in every case have been indistinguishable from factory-fit screens.
I suppose that the results will vary from depot to depot depending on the skill (and, more importantly, attitude) of the staff. I guess I've just been lucky with the depot in Stockport.
My local A/G depot always insisted the car was brought to their workshop so they could do the job 'properly' - apparently Porsche screens can't be done correctly by their mobile service (or so they told me). In each case they pre-ordered the correct original Porsche trims/surrounds from the local OPC and the results in every case have been indistinguishable from factory-fit screens.
I suppose that the results will vary from depot to depot depending on the skill (and, more importantly, attitude) of the staff. I guess I've just been lucky with the depot in Stockport.
I had a new screen fitted last week. I had been putting up with the hundreds of small stone chips until a very noticeable and unrepairable one appeared directly in my line of sight.
My first reaction was to contact Glassman (thanks for your kind advice), who lives nearby, but my insurance company (LV) refused to pay more than £100 to any other company than Autoglass.
Despite repeated protests they stuck to this policy. I contacted Autoglass to air my concerns about the possible use of a fitter not experienced in working on Porsche and was assured an experienced person would do the job.
Long story short, the car was fitted with an OE Porsche screen and surround frame by a very polite, knowledgeable and skilled fitter
. He used a cheese-wire device that smoothly cut out the existing window out in one go without a single scratch to the base paint beneath the old sealant. On completion there was no evidence that the screen had actually been replaced. - Apart from a clear view and my wallet being £175 lighter after to the excess payment.
My first reaction was to contact Glassman (thanks for your kind advice), who lives nearby, but my insurance company (LV) refused to pay more than £100 to any other company than Autoglass.
Despite repeated protests they stuck to this policy. I contacted Autoglass to air my concerns about the possible use of a fitter not experienced in working on Porsche and was assured an experienced person would do the job.Long story short, the car was fitted with an OE Porsche screen and surround frame by a very polite, knowledgeable and skilled fitter
. He used a cheese-wire device that smoothly cut out the existing window out in one go without a single scratch to the base paint beneath the old sealant. On completion there was no evidence that the screen had actually been replaced. - Apart from a clear view and my wallet being £175 lighter after to the excess payment.Pugley said:
.....my insurance company (LV) refused to pay more than £100 to any other company than Autoglass.....
Can't agree more how infuriating this is. As long as the alternative fitter matched the Autoglass price, WTF has the insurer to lose? The terms crook, bandit and rip-off merchant all come to mind (and some other unprintable, choice comments)!giltranator said:
Autoglass fitted a new windscreen on my Boxster. It was fitted at my house and I didn't touch the car for a week so it had more than enough time to bond. I noticed that the seal on the outside was quite wavy and not flush and also the seal (not the windscreen) could be slid up and down quite a bit. When driving the car there was a huge amount of wind noise at the top of the windscreen but there were no leaks. In the end I took it back to where they are based and they refitted it for me. The seal is not completely flush and smooth and there is no wind noise at all. This was a genuine Porsche windscreen as you can ask for these if going through insurance.
Pretty annoying as the first time it was fitted there were two 'technicians' who turned up as the windscreen has to be curved to fit and how they failed to notice that the seal wasn't fitted properly is beyond me.
I'm at this stage right now. Replacement screen by Autoglass. Seal is a poor fit at top and side adjacent to the GPS aerial. Wait 2 weeks for glass to be reordered and an experienced fitter to be available. Screen comes out of the van with the seal pre installed. Where the GPS aerial wires are soldered onto the glass, the connection protrudes beyond the edge of the glass thereby forcing the seal out of position. Fitter sends off for a replacement seal. This arrives and is poor quality with a profile that will make the gap worse. Calls office and asks manager to get a genuine glass and seal ordered. manager says no. Fitter says he's not gonna fit another non genuine screen as the quality is not good enough. Vans loads up and leaves. Now waiting for a call to let me know what happens next.Pretty annoying as the first time it was fitted there were two 'technicians' who turned up as the windscreen has to be curved to fit and how they failed to notice that the seal wasn't fitted properly is beyond me.
Glassman.. If you see this, have you come across this problem on 987 997 before?
Edited by petej on Wednesday 25th February 19:49
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