Help stuck can't open fuel filler

Help stuck can't open fuel filler

Author
Discussion

GuillaumeB

329 posts

174 months

Sunday 23rd December 2012
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TryHarder said:
Next time you are in an OPC go and inspect the emergency fuel flap opener and the plastic trim it fits in, its quite frankly appalling, 'engineering excellence and innovation' you say, hmmmmm.
I have to admit I was quite shocked by this. We are talking horrible nasty plastic that isn't fit for purpose and has no place in a £100k car. This brings to mind the bit in Steve Job's biography where it talks about the attention to detail particularly around the bits you can't see.

Biker's Nemesis

38,728 posts

209 months

Sunday 23rd December 2012
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TryHarder said:
Hi I can't open my fuel filler.
Try harder.



































































Sorry.

Hungrymc

6,688 posts

138 months

Sunday 23rd December 2012
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I know it's a digression - I didn't start it but sorry anyway....... I think apple gave up innovating several years ago. They're now horizontally deploying book shelved tech (eg retina display etc) and reducing manufacturing cost as they up issue the model year of the products.....maybe innovation gets more risky as your turnover gets larger ? Attention to detail only works when its hand in hand with the main ''business needs'

Sticky solenoids are just shabby engineering in every way - lets hope it's because they were all focused on the really important stuff ! This smacks of where merc found themselves around 2000 - trading on a quality marque but cutting corners everywhere.

They can make up for this kind of problem with brilliant after sales care - but sounds like this is sadly lacking as well.

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
quotequote all
Feeling a bit pee'd off as I had a puncture 3 weeks ago which was just bad luck and had to wait a couple of days for a new one, then I've been very busy working and haven't used it since so I thought I'd be able to go play over Christmas but not now. Now then I will ring the OPC first thing and see did they have another they can lend me but they probably say call Porsche Assist but with it being Christmas Eve I can't wait in all day for them like last time so ill lock it away and worry about it in the new year.

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
quotequote all
Biker's Nemesis said:
Try harder.


Sorry.
Lol I did that and it broke all together ;-)

Terminator X

15,129 posts

205 months

Sunday 23rd December 2012
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A lot to be said for if it aint broke don't fix it ... Oh the irony wink

TX.

Martian O

2,734 posts

163 months

Sunday 23rd December 2012
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So are we going to be saying in two or three years time how well made the 997 was in comparison to the 991? biggrin

stuttgartmetal

8,108 posts

217 months

Monday 24th December 2012
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Its amazing how many ars holes laugh at you when you get stuck in a Porsche.
Its like you are some kind of knob they can openly laugh at.
I broke down right on margaret street junction with oxford st w1 once.
Had dicks in white vans laughing at me, it was great.
Join AA recovery, they're good at stuff like this, and can recover the car when your in trouble.

Old Trout

1,670 posts

176 months

Monday 24th December 2012
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I'm confused - you just push the cap and it clicks open - what is stopping it?

nsm3

2,831 posts

197 months

Monday 24th December 2012
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It must be the anti theft lock/solenoid, which should release if the car isn't locked?

hopeydaze

301 posts

151 months

Monday 24th December 2012
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stuttgartmetal said:
Its amazing how many ars holes laugh at you when you get stuck in a Porsche.
Its like you are some kind of knob they can openly laugh at.
I broke down right on margaret street junction with oxford st w1 once.
Had dicks in white vans laughing at me, it was great.
Join AA recovery, they're good at stuff like this, and can recover the car when your in trouble.
The unwashed (shouldn't say that - I mean many people in society today)definitely like to see a Porsche in trouble. Remember the video of the Carrera GT which crashed near Reading a few weeks ago. The person taking the film couldn't believe how funny it was.

TryHarder

Original Poster:

899 posts

187 months

Monday 24th December 2012
quotequote all
Old Trout said:
I'm confused - you just push the cap and it clicks open - what is stopping it?
Bit like my toaster, toast in press button bit later it pops up done, except for the day it goes wrong and the toast doesn't pop up anymore.


Old Trout

1,670 posts

176 months

Monday 24th December 2012
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My toaster has a special 'abort' button for when the toast pops up!!!


I shall look forward to this fun on my 991 redface

TryHarder

Original Poster:

899 posts

187 months

Monday 24th December 2012
quotequote all
No the OPC has no cars they can (or will) lend me so its Porsche assist, but I can't waste the day waiting for them what with the time of year an all, they won't order any parts until they have seen the car (I guess I knew that) so it'll be an ornament in the garage for a little while.

I'll let you know the outcome and if there is a 'trick' to getting it open if it happens to anyone else.

Merry Christmas :-)

Trev450

6,327 posts

173 months

Monday 24th December 2012
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And still we stay loyal to the brand!!!!!!!

GuillaumeB

329 posts

174 months

Monday 24th December 2012
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TryHarder said:
No the OPC has no cars they can (or will) lend me so its Porsche assist, but I can't waste the day waiting for them what with the time of year an all, they won't order any parts until they have seen the car (I guess I knew that) so it'll be an ornament in the garage for a little while.

I'll let you know the outcome and if there is a 'trick' to getting it open if it happens to anyone else.

Merry Christmas :-)
Sounds like deja vu.

The trick is to get Porsche Assist to remove the solenoid from under the wheel arch and it can be done without removing a wheel. But it needs to be done by someone who knows what they are doing and not all Porsche Assist recovery trucks are created equal as I discovered.

You're lucky this didn't happen to you hundreds of miles away from home and in the middle of the night. I had an absolute nightmare getting it sorted and on my return home wasn't particularly impressed when my OPC told me they had no cars too.

Like I said I was very upset indeed.

TryHarder

Original Poster:

899 posts

187 months

Monday 24th December 2012
quotequote all
GuillaumeB said:
Sounds like deja vu.

The trick is to get Porsche Assist to remove the solenoid from under the wheel arch and it can be done without removing a wheel. But it needs to be done by someone who knows what they are doing and not all Porsche Assist recovery trucks are created equal as I discovered.

You're lucky this didn't happen to you hundreds of miles away from home and in the middle of the night. I had an absolute nightmare getting it sorted and on my return home wasn't particularly impressed when my OPC told me they had no cars too.

Like I said I was very upset indeed.
How many miles have you done since it was replaced ?? Thanks

GuillaumeB

329 posts

174 months

Monday 24th December 2012
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TryHarder said:
How many miles have you done since it was replaced ?? Thanks
Maybe a couple of hundred miles? Touch wood it won't happen again!

Apart from that what an amazing car. For my needs it is just perfect.

TryHarder

Original Poster:

899 posts

187 months

Monday 24th December 2012
quotequote all
GuillaumeB said:
Maybe a couple of hundred miles? Touch wood it won't happen again!

Apart from that what an amazing car. For my needs it is just perfect.
Ah ok thanks, so you've only filled up once since then, is yours a 2013 car mine is and was manufactured July or August I can't remember exactly, I know I've only had it two months and I have filled it only 5 times !!

TryHarder

Original Poster:

899 posts

187 months

Friday 28th December 2012
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  • **UPDATE****
Took the car to the OPC yesterday afternoon, said give me a call when you have the parts, expecting it to be next week, and just received a call saying parts arrived this morning,they are fitting as we speak, come and get it at 12pm. So that's pretty good service. smile