Porsche at it again. Sad tale of a 991

Porsche at it again. Sad tale of a 991

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Discussion

IMI A

Original Poster:

9,410 posts

201 months

schaeffs

324 posts

142 months

Friday 18th April 2014
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Listening to this it strikes me buying a secondhand one (if you do your homework) may well be a more stress free route to ownership!

Waitforme

1,187 posts

164 months

Friday 18th April 2014
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I think they car may have been built on a Friday afternoon ?

I'd be getting shot of it .


Agent51

110 posts

175 months

Friday 18th April 2014
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The problem seems to stem from the way PCNA/PCGB deal with these issues. You can tell from this guy and as I know myself, it's not so much the problems with the cars. It is how difficult Porsche make it to to get a reasonable and swift resolution when thigs go bad. I would say it was worse for me dealing with Porsche GB than the disappointment of the problems with the car itself. Although my problems were eventually sorted that has jaded my veiw of Porsche as a brand for ever.

Kananga

1,100 posts

156 months

Friday 18th April 2014
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Agree, one of the biggest issues is the way problems are dealt with.

Feel bad for the guy in the video - just noticed he posted an update to the video linked by the OP. Frankly, pretty worrying that Porsche didn't resolve these issues swiftly, given that the problems with his car could be downright dangerous.

http://m.youtube.com/watch?v=-eXUnZrykDY

Interesting that Porsche Cars North America were trying to bully him into accepting a deal where he would have to take a loss on selling the car back to them... As per the title, "sad tale" indeed.


ORD

18,107 posts

127 months

Friday 18th April 2014
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That guy set off my bullst alarm. I think he's had a couple of genuine problems and then started a campaign involving a bit of sharp practice. He strikes me as a tosser. He could also easily have rejected the car/sued if he wanted to, but he prefers a smear campaign.

xftdr

1,066 posts

204 months

Friday 18th April 2014
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ORD said:
That guy set off my bullst alarm. I think he's had a couple of genuine problems and then started a campaign involving a bit of sharp practice. He strikes me as a tosser. He could also easily have rejected the car/sued if he wanted to, but he prefers a smear campaign.
Said the Customer Service Manager for Porsche North America......


rofl

WinstonWolf

72,857 posts

239 months

Friday 18th April 2014
quotequote all
xftdr said:
ORD said:
That guy set off my bullst alarm. I think he's had a couple of genuine problems and then started a campaign involving a bit of sharp practice. He strikes me as a tosser. He could also easily have rejected the car/sued if he wanted to, but he prefers a smear campaign.
Said the Customer Service Manager for Porsche North America......


rofl
hehe yup. That car is a dud...

Skittles001

665 posts

263 months

Friday 18th April 2014
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ORD said:
That guy set off my bullst alarm. I think he's had a couple of genuine problems and then started a campaign involving a bit of sharp practice. He strikes me as a tosser. He could also easily have rejected the car/sued if he wanted to, but he prefers a smear campaign.
It's worth viewing his other videos. He loves(d) the car and these issues seem to have happened after a while of ownership. His 6m review was gushing and he'd done 12k miles at that stage. Not sure you can reject a car that far down the line?

ORD

18,107 posts

127 months

Friday 18th April 2014
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Fair enough. Bullst alarm is maybe a bit sensitive. Sue or shut up would be my plan, though. Whining is a bit tiresome.

D1ckie

739 posts

190 months

Friday 18th April 2014
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Skittles001 said:
It's worth viewing his other videos. He loves(d) the car and these issues seem to have happened after a while of ownership. His 6m review was gushing and he'd done 12k miles at that stage. Not sure you can reject a car that far down the line?
Disagree...... it appears he's given Porsche every chance to fix the issues he's had and then more start occuring. I mean a strong smell of acid in the cabin, would that not worry you??

Personally, after the time he's allowed this to carry on, I'd be driving to the dealers, parking the car outside their front door and refusing to move until I got a full refund of the purchase price

If what he says is true with the time line, that is fking crap service from Porsche and the Dealer

WinstonWolf

72,857 posts

239 months

Friday 18th April 2014
quotequote all
ORD said:
Fair enough. Bullst alarm is maybe a bit sensitive. Sue or shut up would be my plan, though. Whining is a bit tiresome.
He issued papers. Would you be happy with a car that took you five years to Dave up for being such a lemon?

It's done the trick, Porsche are replacing it. Seems a million hits on the internet does the trick...

ORD

18,107 posts

127 months

Friday 18th April 2014
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They'd be mad to not replace it. Shame it got that bad before anyone saw sense. Internet shaming is a risky game, though.

cayman-black

12,641 posts

216 months

Friday 18th April 2014
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ORD said:
That guy set off my bullst alarm. I think he's had a couple of genuine problems and then started a campaign involving a bit of sharp practice. He strikes me as a tosser. He could also easily have rejected the car/sued if he wanted to, but he prefers a smear campaign.
What a load of crap. The guys seems calm to me considering all the st he has had to put up with. Thank god i no longer want Porsches.

Trev450

6,320 posts

172 months

Friday 18th April 2014
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Its stories like this one and the 991 GT3 debacle that make me question the logic in changing mine for a new/newer model.

charge

537 posts

236 months

Saturday 19th April 2014
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I had my medicine 8 years ago with a new 997 that had a list of faults the dealer was either unable or unwilling to fix (like water that pissed in the rear window when it rained, or you washed it).
Been air cooled ever since and havn't looked back, and bonus, I am not loosing £10k per year, I am probably gaining it!

GrumpyTwig

3,354 posts

157 months

Saturday 19th April 2014
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He's had an offer to replace like for like or buy it back off him, so problem solved.

deadslow

7,987 posts

223 months

Saturday 19th April 2014
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ORD said:
Sue or shut up would be my plan, though.
Why? The guy has advertised how crap they are. I should say sue or pay up to Porsche. They seem to have paid up, which vindicates the guy's approach. What would he have gained by spending a fortune on lawyers?

996TT02

3,308 posts

140 months

Monday 21st April 2014
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ORD said:
They'd be mad to not replace it. Shame it got that bad before anyone saw sense. Internet shaming is a risky game, though.
It looks like he said he lives in Connecticut, not Pyongyang.