**** GT3 Worldwide Action Group Letter to PAG & Dealers ***
Discussion
My real name is Sunil Mehra. People who know me also know that I'm principled, have integrity and help others if I can. There are people in this world who make a stand for what's right and make a difference. I try my hardest to be one of those people.
I started this group after giving Porsche enough time to get its house in order. I've read hundreds of posts complaining about how Porsche has conducted itself and the lack of information. The other week, when PCGB missed its self imposed timetable for correspondence, I read about people throwing in the towel and returning cars and withdrawing deposits.
In the interest of full disclosure, I accepted a loan car on the basis that I reserved my right to compensation but have not once asked my dealer of PCGB for compensation. I recognise that my dealer is an independent business who has no say in the matter. PCGB is in the dark as well but they could have handled this better. I was stonewalled in my last conversation with them and haven't bothered them since.
There's no car I would rather drive than a Porsche and I currently own three of them. A 997.2 GT3, a 991 GT3 and a Cayenne Diesel. All of them are great cars. Whilst many of us are longstanding Porsche enthusiasts and customers, it's our enthusiasm for the brand which has been used against us. We've been left in the dark with little to no information of substance. Whilst its customers have acted in good faith, Porsche has not conducted itself in the same manner. We've been passed from dealer to PCGB, PCGB to dealer and vice versa. I don't doubt that Porsche is working around the clock to get the cars back on the road. I don't have an issue with how long this is taking to resolve but I do have an issue with the Company's conduct and treatment of its customers myself included.
As a community of car enthusiasts, Pistonheads brings together many people from many backgrounds and places. We share a passion for cars and driving. Porsche's conduct was openly condemned on this forum till the subject of compensation was brought up. At that point, it's now those customers who are suffering loss/inconvenience who are being condemned by others in the Pistonhead community. Feel free to make comments and retain your anonymity behind a Pistonheads username but, if you're going to criticise people for doing what's right, have the courage to put your real name to your posts or withdraw them. If can't or won't, shame on you.
I stand for what I believe in and I'm making the ffort on this to help other Porsche customers. Porsche needs to stop dictating to its customers and start communicating with them. Not one customer is of any less value than another. Everyone should be treated evenly and fairly. This is not about compensation.
I'm not setting a precedent for other members of the group but, for the avoidance of any doubt as to my motivation, I will donate all of compensation I am offered by Porsche to registered charities. Please feel free to quote this post and cast it in stone.
Sunil Mehra aka Sierra Mike
I started this group after giving Porsche enough time to get its house in order. I've read hundreds of posts complaining about how Porsche has conducted itself and the lack of information. The other week, when PCGB missed its self imposed timetable for correspondence, I read about people throwing in the towel and returning cars and withdrawing deposits.
In the interest of full disclosure, I accepted a loan car on the basis that I reserved my right to compensation but have not once asked my dealer of PCGB for compensation. I recognise that my dealer is an independent business who has no say in the matter. PCGB is in the dark as well but they could have handled this better. I was stonewalled in my last conversation with them and haven't bothered them since.
There's no car I would rather drive than a Porsche and I currently own three of them. A 997.2 GT3, a 991 GT3 and a Cayenne Diesel. All of them are great cars. Whilst many of us are longstanding Porsche enthusiasts and customers, it's our enthusiasm for the brand which has been used against us. We've been left in the dark with little to no information of substance. Whilst its customers have acted in good faith, Porsche has not conducted itself in the same manner. We've been passed from dealer to PCGB, PCGB to dealer and vice versa. I don't doubt that Porsche is working around the clock to get the cars back on the road. I don't have an issue with how long this is taking to resolve but I do have an issue with the Company's conduct and treatment of its customers myself included.
As a community of car enthusiasts, Pistonheads brings together many people from many backgrounds and places. We share a passion for cars and driving. Porsche's conduct was openly condemned on this forum till the subject of compensation was brought up. At that point, it's now those customers who are suffering loss/inconvenience who are being condemned by others in the Pistonhead community. Feel free to make comments and retain your anonymity behind a Pistonheads username but, if you're going to criticise people for doing what's right, have the courage to put your real name to your posts or withdraw them. If can't or won't, shame on you.
I stand for what I believe in and I'm making the ffort on this to help other Porsche customers. Porsche needs to stop dictating to its customers and start communicating with them. Not one customer is of any less value than another. Everyone should be treated evenly and fairly. This is not about compensation.
I'm not setting a precedent for other members of the group but, for the avoidance of any doubt as to my motivation, I will donate all of compensation I am offered by Porsche to registered charities. Please feel free to quote this post and cast it in stone.
Sunil Mehra aka Sierra Mike
Sierra Mike said:
My real name is Sunil Mehra. People who know me also know that I'm principled, have integrity and help others if I can. There are people in this world who make a stand for what's right and make a difference. I try my hardest to be one of those people.
I started this group after giving Porsche enough time to get its house in order. I've read hundreds of posts complaining about how Porsche has conducted itself and the lack of information. The other week, when PCGB missed its self imposed timetable for correspondence, I read about people throwing in the towel and returning cars and withdrawing deposits.
In the interest of full disclosure, I accepted a loan car on the basis that I reserved my right to compensation but have not once asked my dealer of PCGB for compensation. I recognise that my dealer is an independent business who has no say in the matter. PCGB is in the dark as well but they could have handled this better. I was stonewalled in my last conversation with them and haven't bothered them since.
There's no car I would rather drive than a Porsche and I currently own three of them. A 997.2 GT3, a 991 GT3 and a Cayenne Diesel. All of them are great cars. Whilst many of us are longstanding Porsche enthusiasts and customers, it's our enthusiasm for the brand which has been used against us. We've been left in the dark with little to no information of substance. Whilst its customers have acted in good faith, Porsche has not conducted itself in the same manner. We've been passed from dealer to PCGB, PCGB to dealer and vice versa. I don't doubt that Porsche is working around the clock to get the cars back on the road. I don't have an issue with how long this is taking to resolve but I do have an issue with the Company's conduct and treatment of its customers myself included.
As a community of car enthusiasts, Pistonheads brings together many people from many backgrounds and places. We share a passion for cars and driving. Porsche's conduct was openly condemned on this forum till the subject of compensation was brought up. At that point, it's now those customers who are suffering loss/inconvenience who are being condemned by others in the Pistonhead community. Feel free to make comments and retain your anonymity behind a Pistonheads username but, if you're going to criticise people for doing what's right, have the courage to put your real name to your posts or withdraw them. If can't or won't, shame on you.
I stand for what I believe in and I'm making the ffort on this to help other Porsche customers. Porsche needs to stop dictating to its customers and start communicating with them. Not one customer is of any less value than another. Everyone should be treated evenly and fairly. This is not about compensation.
I'm not setting a precedent for other members of the group but, for the avoidance of any doubt as to my motivation, I will donate all of compensation I am offered by Porsche to registered charities. Please feel free to quote this post and cast it in stone.
Sunil Mehra aka Sierra Mike
Sunil, with respect, the only way Porsche will genuinely change its position is if you:I started this group after giving Porsche enough time to get its house in order. I've read hundreds of posts complaining about how Porsche has conducted itself and the lack of information. The other week, when PCGB missed its self imposed timetable for correspondence, I read about people throwing in the towel and returning cars and withdrawing deposits.
In the interest of full disclosure, I accepted a loan car on the basis that I reserved my right to compensation but have not once asked my dealer of PCGB for compensation. I recognise that my dealer is an independent business who has no say in the matter. PCGB is in the dark as well but they could have handled this better. I was stonewalled in my last conversation with them and haven't bothered them since.
There's no car I would rather drive than a Porsche and I currently own three of them. A 997.2 GT3, a 991 GT3 and a Cayenne Diesel. All of them are great cars. Whilst many of us are longstanding Porsche enthusiasts and customers, it's our enthusiasm for the brand which has been used against us. We've been left in the dark with little to no information of substance. Whilst its customers have acted in good faith, Porsche has not conducted itself in the same manner. We've been passed from dealer to PCGB, PCGB to dealer and vice versa. I don't doubt that Porsche is working around the clock to get the cars back on the road. I don't have an issue with how long this is taking to resolve but I do have an issue with the Company's conduct and treatment of its customers myself included.
As a community of car enthusiasts, Pistonheads brings together many people from many backgrounds and places. We share a passion for cars and driving. Porsche's conduct was openly condemned on this forum till the subject of compensation was brought up. At that point, it's now those customers who are suffering loss/inconvenience who are being condemned by others in the Pistonhead community. Feel free to make comments and retain your anonymity behind a Pistonheads username but, if you're going to criticise people for doing what's right, have the courage to put your real name to your posts or withdraw them. If can't or won't, shame on you.
I stand for what I believe in and I'm making the ffort on this to help other Porsche customers. Porsche needs to stop dictating to its customers and start communicating with them. Not one customer is of any less value than another. Everyone should be treated evenly and fairly. This is not about compensation.
I'm not setting a precedent for other members of the group but, for the avoidance of any doubt as to my motivation, I will donate all of compensation I am offered by Porsche to registered charities. Please feel free to quote this post and cast it in stone.
Sunil Mehra aka Sierra Mike
1) Insisted on getting your money back in full;
2) You received your money; and
3) You went and bought ANOTHER car,which is NOT a Porsche.
Then if this is repeated by all your Porschephile friends..
'Actions speak louder than words', as they say...
chelme said:
Sunil, with respect, the only way Porsche will genuinely change its position is if you:
1) Insisted on getting your money back in full;
2) You received your money; and
3) You went and bought ANOTHER car,which is NOT a Porsche.
'Actions speak louder than words', as they say...
Chelme has nailed it there 100%. I am sure most chaps on here Sunil - me included wish you all the very best with your efforts and I am sure 'strength in numbers' as you have approached it is the best way. For the guys keep calling everyone 'outsiders' just because they do not own or have a build slot for a 991 GT3 this is a public forum if you wanted to make it private and an 'inside only' effort you could of done so..a lot of guys may not have one but are still Porsche owners and enthusiasts just voicing their thoughts and opinions and sometimes it can take a detached view to make a more informed judgement. Ironic that almost a day after Porsche paid that guy back the money on his 991S in the U.S. the 991 GT3 won another car award (even tho it is not actaully being driven) this sadly just makes Porsche more stedfast in their approach of leaving you all hanging..1) Insisted on getting your money back in full;
2) You received your money; and
3) You went and bought ANOTHER car,which is NOT a Porsche.
'Actions speak louder than words', as they say...
berty37 said:
chelme said:
Sunil, with respect, the only way Porsche will genuinely change its position is if you:
1) Insisted on getting your money back in full;
2) You received your money; and
3) You went and bought ANOTHER car,which is NOT a Porsche.
'Actions speak louder than words', as they say...
Chelme has nailed it there 100%. I am sure most chaps on here Sunil - me included wish you all the very best with your efforts and I am sure 'strength in numbers' as you have approached it is the best way. For the guys keep calling everyone 'outsiders' just because they do not own or have a build slot for a 991 GT3 this is a public forum if you wanted to make it private and an 'inside only' effort you could of done so..a lot of guys may not have one but are still Porsche owners and enthusiasts just voicing their thoughts and opinions and sometimes it can take a detached view to make a more informed judgement. Ironic that almost a day after Porsche paid that guy back the money on his 991S in the U.S. the 991 GT3 won another car award (even tho it is not actaully being driven) this sadly just makes Porsche more stedfast in their approach of leaving you all hanging..1) Insisted on getting your money back in full;
2) You received your money; and
3) You went and bought ANOTHER car,which is NOT a Porsche.
'Actions speak louder than words', as they say...
It is all opinions which may amount to nothing. I rather do something and see what happens - we don't know the outcome and neither do you!
Sierra Mike said:
My real name is Sunil Mehra. People who know me also know that I'm principled, have integrity and help others if I can. There are people in this world who make a stand for what's right and make a difference. I try my hardest to be one of those people.
I started this group after giving Porsche enough time to get its house in order. I've read hundreds of posts complaining about how Porsche has conducted itself and the lack of information. The other week, when PCGB missed its self imposed timetable for correspondence, I read about people throwing in the towel and returning cars and withdrawing deposits.
In the interest of full disclosure, I accepted a loan car on the basis that I reserved my right to compensation but have not once asked my dealer of PCGB for compensation. I recognise that my dealer is an independent business who has no say in the matter. PCGB is in the dark as well but they could have handled this better. I was stonewalled in my last conversation with them and haven't bothered them since.
There's no car I would rather drive than a Porsche and I currently own three of them. A 997.2 GT3, a 991 GT3 and a Cayenne Diesel. All of them are great cars. Whilst many of us are longstanding Porsche enthusiasts and customers, it's our enthusiasm for the brand which has been used against us. We've been left in the dark with little to no information of substance. Whilst its customers have acted in good faith, Porsche has not conducted itself in the same manner. We've been passed from dealer to PCGB, PCGB to dealer and vice versa. I don't doubt that Porsche is working around the clock to get the cars back on the road. I don't have an issue with how long this is taking to resolve but I do have an issue with the Company's conduct and treatment of its customers myself included.
As a community of car enthusiasts, Pistonheads brings together many people from many backgrounds and places. We share a passion for cars and driving. Porsche's conduct was openly condemned on this forum till the subject of compensation was brought up. At that point, it's now those customers who are suffering loss/inconvenience who are being condemned by others in the Pistonhead community. Feel free to make comments and retain your anonymity behind a Pistonheads username but, if you're going to criticise people for doing what's right, have the courage to put your real name to your posts or withdraw them. If can't or won't, shame on you.
I stand for what I believe in and I'm making the ffort on this to help other Porsche customers. Porsche needs to stop dictating to its customers and start communicating with them. Not one customer is of any less value than another. Everyone should be treated evenly and fairly. This is not about compensation.
I'm not setting a precedent for other members of the group but, for the avoidance of any doubt as to my motivation, I will donate all of compensation I am offered by Porsche to registered charities. Please feel free to quote this post and cast it in stone.
Sunil Mehra aka Sierra Mike
People please read above and try to understand or perhaps not be too hastily judgemental!I started this group after giving Porsche enough time to get its house in order. I've read hundreds of posts complaining about how Porsche has conducted itself and the lack of information. The other week, when PCGB missed its self imposed timetable for correspondence, I read about people throwing in the towel and returning cars and withdrawing deposits.
In the interest of full disclosure, I accepted a loan car on the basis that I reserved my right to compensation but have not once asked my dealer of PCGB for compensation. I recognise that my dealer is an independent business who has no say in the matter. PCGB is in the dark as well but they could have handled this better. I was stonewalled in my last conversation with them and haven't bothered them since.
There's no car I would rather drive than a Porsche and I currently own three of them. A 997.2 GT3, a 991 GT3 and a Cayenne Diesel. All of them are great cars. Whilst many of us are longstanding Porsche enthusiasts and customers, it's our enthusiasm for the brand which has been used against us. We've been left in the dark with little to no information of substance. Whilst its customers have acted in good faith, Porsche has not conducted itself in the same manner. We've been passed from dealer to PCGB, PCGB to dealer and vice versa. I don't doubt that Porsche is working around the clock to get the cars back on the road. I don't have an issue with how long this is taking to resolve but I do have an issue with the Company's conduct and treatment of its customers myself included.
As a community of car enthusiasts, Pistonheads brings together many people from many backgrounds and places. We share a passion for cars and driving. Porsche's conduct was openly condemned on this forum till the subject of compensation was brought up. At that point, it's now those customers who are suffering loss/inconvenience who are being condemned by others in the Pistonhead community. Feel free to make comments and retain your anonymity behind a Pistonheads username but, if you're going to criticise people for doing what's right, have the courage to put your real name to your posts or withdraw them. If can't or won't, shame on you.
I stand for what I believe in and I'm making the ffort on this to help other Porsche customers. Porsche needs to stop dictating to its customers and start communicating with them. Not one customer is of any less value than another. Everyone should be treated evenly and fairly. This is not about compensation.
I'm not setting a precedent for other members of the group but, for the avoidance of any doubt as to my motivation, I will donate all of compensation I am offered by Porsche to registered charities. Please feel free to quote this post and cast it in stone.
Sunil Mehra aka Sierra Mike
Thanks SM
RushSpeed said:
berty37 said:
chelme said:
Sunil, with respect, the only way Porsche will genuinely change its position is if you:
1) Insisted on getting your money back in full;
2) You received your money; and
3) You went and bought ANOTHER car,which is NOT a Porsche.
'Actions speak louder than words', as they say...
Chelme has nailed it there 100%. I am sure most chaps on here Sunil - me included wish you all the very best with your efforts and I am sure 'strength in numbers' as you have approached it is the best way. For the guys keep calling everyone 'outsiders' just because they do not own or have a build slot for a 991 GT3 this is a public forum if you wanted to make it private and an 'inside only' effort you could of done so..a lot of guys may not have one but are still Porsche owners and enthusiasts just voicing their thoughts and opinions and sometimes it can take a detached view to make a more informed judgement. Ironic that almost a day after Porsche paid that guy back the money on his 991S in the U.S. the 991 GT3 won another car award (even tho it is not actaully being driven) this sadly just makes Porsche more stedfast in their approach of leaving you all hanging..1) Insisted on getting your money back in full;
2) You received your money; and
3) You went and bought ANOTHER car,which is NOT a Porsche.
'Actions speak louder than words', as they say...
It is all opinions which may amount to nothing. I rather do something and see what happens - we don't know the outcome and neither do you!
Just make sure you have the support of lawyers in the background to begin with, then get them more involved if this doesn't work out, providing you have sound legal grounds to pursue this more aggressively . I am sure you have worked this out already...
http://www.pistonheads.com/news/default.asp?storyI...
The story is beginning to get more exposure. Unfortunately I feel the tone leaves something to be desired
The story is beginning to get more exposure. Unfortunately I feel the tone leaves something to be desired
Share, Tweet and retweet.
Why Porsche 911 GT3 Owners Are Still Super Pissed Off
At first glance this comes off like a bunch of rich guys who are mad because their toys are broken and want more money. But they kind of have a point, don't they?
If Porsche is going to compensate its owners for the time their GT3s are in the shop — which I say is a stand-up move — shouldn't they do it equally for everyone? And why aren't UK owners getting any compensation at all? That seems strange to me.
We've reached out to Porsche for a comment on this situation. In the meantime, the GT3 was named "World Performance Car of the Year" by a bunch of journalists in New York, and while that's just as meaningless as every award in the automotive world, it is kind of funny since none of the GT3s are driveable at the moment.
http://ow.ly/w86RC
Why Porsche 911 GT3 Owners Are Still Super Pissed Off
At first glance this comes off like a bunch of rich guys who are mad because their toys are broken and want more money. But they kind of have a point, don't they?
If Porsche is going to compensate its owners for the time their GT3s are in the shop — which I say is a stand-up move — shouldn't they do it equally for everyone? And why aren't UK owners getting any compensation at all? That seems strange to me.
We've reached out to Porsche for a comment on this situation. In the meantime, the GT3 was named "World Performance Car of the Year" by a bunch of journalists in New York, and while that's just as meaningless as every award in the automotive world, it is kind of funny since none of the GT3s are driveable at the moment.
http://ow.ly/w86RC
Edited by Sierra Mike on Thursday 24th April 22:38
Sierra Mike said:
Share, Tweet and retweet.
Why Porsche 911 GT3 Owners Are Still Super Pissed Off
At first glance this comes off like a bunch of rich guys who are mad because their toys are broken and want more money. But they kind of have a point, don't they?
If Porsche is going to compensate its owners for the time their GT3s are in the shop — which I say is a stand-up move — shouldn't they do it equally for everyone? And why aren't UK owners getting any compensation at all? That seems strange to me.
We've reached out to Porsche for a comment on this situation. In the meantime, the GT3 was named "World Performance Car of the Year" by a bunch of journalists in New York, and while that's just as meaningless as every award in the automotive world, it is kind of funny since none of the GT3s are driveable at the moment.
http://ow.ly/w86RC
Just a thought SM. Why Porsche 911 GT3 Owners Are Still Super Pissed Off
At first glance this comes off like a bunch of rich guys who are mad because their toys are broken and want more money. But they kind of have a point, don't they?
If Porsche is going to compensate its owners for the time their GT3s are in the shop — which I say is a stand-up move — shouldn't they do it equally for everyone? And why aren't UK owners getting any compensation at all? That seems strange to me.
We've reached out to Porsche for a comment on this situation. In the meantime, the GT3 was named "World Performance Car of the Year" by a bunch of journalists in New York, and while that's just as meaningless as every award in the automotive world, it is kind of funny since none of the GT3s are driveable at the moment.
http://ow.ly/w86RC
Because Porsche has NOT stated officially that this is indeed a "recall", thereby not adhering to their own "recall" practices could it be why we have or to that matter OPC and dealer have no idea what to do next and hence why we have such a mish mash of a problem?
alscar said:
Andrew D , If a trusted OPC tells me he has loaned cars where requested I tend to believe him - I dont mind whether you believe me or not as thats not the point of posting.
I don't doubt you. But you said most OPCs have loaned cars to customers, that isn't the case as far as I have experienced itHoHoHo said:
AndrewD said:
HoHoHo said:
Pick up phone and speak to DP, speak to him and arrange for a date and time to pick up a loan car......not that difficult is it?
If it were that important to me (as it appears to be to you) I'd then travel 200 miles to pick it up (or alternatively have it delivered to my local OPC)
I run my own business, travel all over the world and know how busy that can be. However I don't worry however if I have a day off for a private matter, it's none of my employees business as I don't answer to them.
See my post, this is not how it has been working. Perhaps you should start listening to why people feel aggrieved than spouting inaccurate hearsay or even things you just made up If it were that important to me (as it appears to be to you) I'd then travel 200 miles to pick it up (or alternatively have it delivered to my local OPC)
I run my own business, travel all over the world and know how busy that can be. However I don't worry however if I have a day off for a private matter, it's none of my employees business as I don't answer to them.
Edited by HoHoHo on Thursday 24th April 13:10
RushSpeed said:
I have been trying to get a loan car for the last 4 weeks and I cannot just "pop" to my OPC as it is over 200 miles away and a business that I got to run.
Yet again, kettle and pot 
Edited by HoHoHo on Thursday 24th April 14:36
You think that's how it has been working?
Trust me, the guy you're lecturing hasn't got time to overcome the hurdles and BS that he will encounter if he takes your helpful advice. That was the point he was making which you were ignoring.
AndrewD said:
Which bit of pick up the phone and call the DP and arrange the loan car did I not read properly then?
You think that's how it has been working?
Trust me, the guy you're lecturing hasn't got time to overcome the hurdles and BS that he will encounter if he takes your helpful advice. That was the point he was making which you were ignoring.
So how has it been working?You think that's how it has been working?
Trust me, the guy you're lecturing hasn't got time to overcome the hurdles and BS that he will encounter if he takes your helpful advice. That was the point he was making which you were ignoring.
HoHoHo said:
So how has it been working?
Some people have called their OPC and been given a Porsche. Some have been refused. Porsche GB/AG have not been subsidising the OPCs so they've made their own commercial decisions. That's what my OPC did, and they won't be benefiting from my business in future.Some of those customers who didn't "deserve" a loan car from their OPC have been pissed off enough to call PCGB. At which point, Reading customer services, with a straight face, have been offering "something from our mobility scheme, you can choose an Audi, BMW, Mini Countryman, etc". Once you've stopped laughing and realise they are serious, and if you have the energy to argue this, you find out that it does no good. Eventually, you contact Chris Craft PCGB MD. This is what I've done, to their credit they found a nice manual C2S with ducktail and delivered it immediately.
This is how it is working, not just for me but many others I have heard from, and it really shouldn't be like this.
Coming on top of late and incomplete information, it really is pisspoor. PCGB and the OPCs are largely in the dark but they way they have organised themselves to deal with the situation, eg loan cars, has generally made the situation worse. There's a helpful guy from PCGB who calls me from time to time, but the reality is he doesn't really know anything but it is at least a helpful gesture.
AndrewD said:
Some people have called their OPC and been given a Porsche. Some have been refused. Porsche GB/AG have not been subsidising the OPCs so they've made their own commercial decisions. That's what my OPC did, and they won't be benefiting from my business in future.
Some of those customers who didn't "deserve" a loan car from their OPC have been pissed off enough to call PCGB. At which point, Reading customer services, with a straight face, have been offering "something from our mobility scheme, you can choose an Audi, BMW, Mini Countryman, etc". Once you've stopped laughing and realise they are serious, and if you have the energy to argue this, you find out that it does no good. Eventually, you contact Chris Craft PCGB MD. This is what I've done, to their credit they found a nice manual C2S with ducktail and delivered it immediately.
This is how it is working, not just for me but many others I have heard from, and it really shouldn't be like this.
Coming on top of late and incomplete information, it really is pisspoor. PCGB and the OPCs are largely in the dark but they way they have organised themselves to deal with the situation, eg loan cars, has generally made the situation worse. There's a helpful guy from PCGB who calls me from time to time, but the reality is he doesn't really know anything but it is at least a helpful gesture.
My understanding is that my (excellent) dealer spoke to Porsche GB to get agreement for them to supply me with a car.Some of those customers who didn't "deserve" a loan car from their OPC have been pissed off enough to call PCGB. At which point, Reading customer services, with a straight face, have been offering "something from our mobility scheme, you can choose an Audi, BMW, Mini Countryman, etc". Once you've stopped laughing and realise they are serious, and if you have the energy to argue this, you find out that it does no good. Eventually, you contact Chris Craft PCGB MD. This is what I've done, to their credit they found a nice manual C2S with ducktail and delivered it immediately.
This is how it is working, not just for me but many others I have heard from, and it really shouldn't be like this.
Coming on top of late and incomplete information, it really is pisspoor. PCGB and the OPCs are largely in the dark but they way they have organised themselves to deal with the situation, eg loan cars, has generally made the situation worse. There's a helpful guy from PCGB who calls me from time to time, but the reality is he doesn't really know anything but it is at least a helpful gesture.
AndrewD said:
Some people have called their OPC and been given a Porsche. Some have been refused. Porsche GB/AG have not been subsidising the OPCs so they've made their own commercial decisions. That's what my OPC did, and they won't be benefiting from my business in future.
Some of those customers who didn't "deserve" a loan car from their OPC have been pissed off enough to call PCGB. At which point, Reading customer services, with a straight face, have been offering "something from our mobility scheme, you can choose an Audi, BMW, Mini Countryman, etc". Once you've stopped laughing and realise they are serious, and if you have the energy to argue this, you find out that it does no good. Eventually, you contact Chris Craft PCGB MD. This is what I've done, to their credit they found a nice manual C2S with ducktail and delivered it immediately.
This is how it is working, not just for me but many others I have heard from, and it really shouldn't be like this.
Coming on top of late and incomplete information, it really is pisspoor. PCGB and the OPCs are largely in the dark but they way they have organised themselves to deal with the situation, eg loan cars, has generally made the situation worse. There's a helpful guy from PCGB who calls me from time to time, but the reality is he doesn't really know anything but it is at least a helpful gesture.
My understanding is that my (excellent) dealer spoke to Porsche GB to get agreement for them to supply me with a car.Some of those customers who didn't "deserve" a loan car from their OPC have been pissed off enough to call PCGB. At which point, Reading customer services, with a straight face, have been offering "something from our mobility scheme, you can choose an Audi, BMW, Mini Countryman, etc". Once you've stopped laughing and realise they are serious, and if you have the energy to argue this, you find out that it does no good. Eventually, you contact Chris Craft PCGB MD. This is what I've done, to their credit they found a nice manual C2S with ducktail and delivered it immediately.
This is how it is working, not just for me but many others I have heard from, and it really shouldn't be like this.
Coming on top of late and incomplete information, it really is pisspoor. PCGB and the OPCs are largely in the dark but they way they have organised themselves to deal with the situation, eg loan cars, has generally made the situation worse. There's a helpful guy from PCGB who calls me from time to time, but the reality is he doesn't really know anything but it is at least a helpful gesture.
sidicks said:
My understanding is that my (excellent) dealer spoke to Porsche GB to get agreement for them to supply me with a car.
You were clearly one of the "worthy" customers, and as I said above, there were definately some of those.In effect, in my case, and others, we put the time and effort and got the same result in the end. Some people just gave up.
Ryanodine said:
Robbo66 said:
I am in the same position as the poster who seems to be the twin brother of a well know character from Viz.
Car was due March 1st.
In my view I am not entitled to a loan car. I have not taken delivery.
I would never expect Porsche to compensate me for some trip I had booked to Button Moon. Imagine the scope for fabrication.
Those with car who had it collected. Compensation/loan car.
Those due for delivery with a delay....deal with it as I and many others are.
So, are you in group B or C of the WAGs comp matrix?Car was due March 1st.
In my view I am not entitled to a loan car. I have not taken delivery.
I would never expect Porsche to compensate me for some trip I had booked to Button Moon. Imagine the scope for fabrication.
Those with car who had it collected. Compensation/loan car.
Those due for delivery with a delay....deal with it as I and many others are.
If car due on March 1st then Porsche must owe you at least €5000 by now?
RushSpeed said:
Robbo66 said:
Really, your second. Yes, get over it.
Hold on a minute - You joined the GT3 action group and you are telling me to get over it? How many faces have you got? I'm suggesting you get over your assumed birth right, to acquire some preferential treatment....when you haven't even taken delivery of your car.
As I mentioned before, those with a car ....fully support their claims to compensation.
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