Cherished Number Plates
Discussion
I had a PP on a car I was giving to a friend in Germany.
I sent section 11 (exporting the car) of the V5 Form to DVLA the same day I sent the V317 (transferring the PP to my new car). The date was 6/6/15. I put a note to say Section 11 was missing as it was on its way to DVLA.
DVLA came back 12/6/15 to say the car was exported.
I appealed and said that the car was only out of the country and not officially recognised by DVLA as exported until I received my road tax refund. I received my refund on a cheque dated 21/6/15.
They repeated the message "The car has been exported" and refered to Sectoon C of the guidance notes for V317.
There is no advice anywhere on exporting
What is their problem? Between the above, closing down local offices where you could have a face 2 face chat and now having to go on line for a PIN to rent a car, what the Hell is DVLA all about???? They promote their "Charter Mark for customer service excellence" and "Investors in People"
Has anyone else ran into my PP problem and/or problems with DVLA?
Any help appreciated.
I sent section 11 (exporting the car) of the V5 Form to DVLA the same day I sent the V317 (transferring the PP to my new car). The date was 6/6/15. I put a note to say Section 11 was missing as it was on its way to DVLA.
DVLA came back 12/6/15 to say the car was exported.
I appealed and said that the car was only out of the country and not officially recognised by DVLA as exported until I received my road tax refund. I received my refund on a cheque dated 21/6/15.
They repeated the message "The car has been exported" and refered to Sectoon C of the guidance notes for V317.
There is no advice anywhere on exporting
What is their problem? Between the above, closing down local offices where you could have a face 2 face chat and now having to go on line for a PIN to rent a car, what the Hell is DVLA all about???? They promote their "Charter Mark for customer service excellence" and "Investors in People"
Has anyone else ran into my PP problem and/or problems with DVLA?
Any help appreciated.
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