Is the bubble about to burst?
Discussion
anonymous said:
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The wording says nothing of the sort, the warranty is invalid if non Porsche procedures, non approved or genuine parts or lubricants are responsible. Quite reasonable. The Indies will use genuine parts, the oil filters for instance are part numbered and they will use approve lubricants. Stick within the rules an there is no problem.The defect must result from non OPC servicing, using an Indie does not automatically invalidate the warranty i.e work on the brakes does not invalidate the engine cover for instance and it has to be established that the work is responsible for the problem. Most Indies can change the oil and filter as well as the OPC and give a better and more thorough service. Your choice, but the myth that using non genuine batteries, wipers, pads etc or non OPC servicing invalidates the insurance is just that, a myth.
I'm not claiming that a refusal to honour the warranty is a myth. Time after time one sees people not fitting genuine batteries or pads for instance because they believe it will invalidate thier warranty. There is a general lack of understanding of how the warranty works. It is not necessary to use an OPC to keep the warranty valid, if a claim is refused it is up to Porsche to justify that refusal, if servicing has been correctly carried out and approved parts used then they cannot automatically refuse the claim because non OPC serviceing has been done. They must establish a cause.
Baz99 said:
I'm not claiming that a refusal to honour the warranty is a myth. Time after time one sees people not fitting genuine batteries or pads for instance because they believe it will invalidate thier warranty. There is a general lack of understanding of how the warranty works. It is not necessary to use an OPC to keep the warranty valid, if a claim is refused it is up to Porsche to justify that refusal, if servicing has been correctly carried out and approved parts used then they cannot automatically refuse the claim because non OPC serviceing has been done. They must establish a cause.
According to the extract posted above I think if you have any work done away from the OPC network the onus is on you to prove it, it's not up to Porsche. The extended warranty is different from the standard manufacturers warranty in that it's a product you have purchased with those T&C's above I don't think you have a strong case if you have work done away from OPC's. It may come down to your relationship,with the OPC and how much they will "go into bat" for you. anonymous said:
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The issue is the paranoi associated with the warranty, people are afraid to use non genuine wiper blades for instance. The warranty company or Porsche cannot simply refuse anything they like. A refusal to honour their warranty must be justified or they are in breach of contract, they would need stronger grounds than 'it was not serviced by us'. Porsche confirm this, they are happy for non OPC servicing or repair to be done. In any case, you have made the point in servicing you own brakes, it's a matter of choice, you do not invalidate your warranty by having non OPC repair or servicing done or by fitting non genuine parts. But of course they had better not be responsible for any claim.Edited by Baz99 on Monday 21st December 17:49
anonymous said:
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I don't think I would want to be sitting in an OPC reception with my cars engine in bits and service book full of 'non OPC' service stamps waiting to hear if it will covered under my extended warranty...... N rated tyres and OPC servicing all the way for me!!looks as if prices will continue rising as long as this nonsense continues...
http://www.bbc.co.uk/news/business-35154420
http://www.bbc.co.uk/news/business-35154420
Gary81 said:
Sorry if I have caused some issues here!?... just passing on what I thought was useful information!... feels like a good thing to me??? Unless you have done over 125k... in which case it's a non issue either way.
I found it usefully interesting ... thank you 
'Two sides to every story and Porsche are clearly focussed on the money.
I wonder how much they take out of each N rated tyre that's sold ?
Does anybody expect there not to be commission on the warranty ?
Anything that ties a customer to OPC servicing for longer has surely got to be good for them ..
But a 15 year warranty certainly helps the brand image --- even if it is an insurance product.
Let people worry about fitting a non-Porsche battery or refilling with oil that hasn't been sold by the OPC ... it helps to keep all in the family.
And then they come out in 2015 with a Cayman GT4 thats a better car for less than the price of a GT3 in 2003 ... Wow !!
Plus be fair, they are very good about track-days ....
Yes the independents will have to work hard, but they have a lot of friends ... and Porsche would not be where they are without them so ???
Support your local independent !!
k em. As your pads aren't covered by the insurance fit what you want. If you want to renew, get the exhaust fixed by an Indy then present it for renewal. You can use any engine oil approved by Porsche sourced from anywhere. If you have a claim Porsche are not going to worry about your pads. Also Moose by your understanding of the policy you have breached it by fitting your own pads, not so.
mollytherocker said:
anonymous said:
[redacted]
Indeed, and I expect you enjoy playing the game (as i do), of course most owners cant be bothered.And it is all a game.
For me, with a 15 year old car, it is a moot one, but I can perceive the conflicting interests at play for those who have the decision to make. In a way, it's a shame OPC=OCD in terms of fairly unimportant stuff like blowing back-boxes, but then I guess on the other hand, there is an expectation of certain standards if a car is sold onto another owner with the warranty.
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