Nine Excellence - Great customer service.

Nine Excellence - Great customer service.

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Carlson W6

Original Poster:

857 posts

123 months

Thursday 20th October 2016
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My father who is a pensioner decided to buy himself a 2005 Cayenne S

It had a very good service history up until about 4 years ago when it got a bit sketchy.
Being new to Porsche he wanted to take it into Porsche West London for an appraisal
and service.

I persuaded him a far better route would be an independent and based on the reviews
From this forum and word of mouth I thought I would check 9E's site to see if they also
work on Cayenne's.

I was pleased to see fixed price servicing and after speaking to Adam on the phone he suggested based
on the history,a major service with plugs was the way forward.

He kept us up to speed on everything he found and I have to say all of the small extras that he suggested
needed attention after getting the car were very reasonably priced and when my father mentioned he would like some
winter tyres Adam sourced some for a cheaper quote than my trusted local supplier who I've been going to
for 20 years and who I know work on very small profit margins.

Adam was also kind enough to reassure my father he has bought a solid Cayenne with no issues after the work
was finished.I thought the final bill was incredibly reasonable.

Just wanted to share our experience and let the forum know 9E are great for run of the mill Porsche servicing as well
as the tuning they are famous for.



shantybeater

1,192 posts

168 months

Thursday 27th October 2016
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I'll second that, Ken did a great job on my 996T. Safe to say it will be returning next year (and my car previously had FPSH)

PR36

341 posts

115 months

Thursday 27th October 2016
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I don't take my cayman anywhere else

IceBoy

2,443 posts

220 months

Monday 31st October 2016
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Just thought I would share my experience too!

Excellent service and great communications.

Called me in the afternoon regarding my car and what work was needed/not needed!

They also had a V8 Cayenne for me to smoke about in for the day!

IceBoy
996 Turbo S

Jibaro

210 posts

180 months

Sunday 27th November 2016
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Just seen on 911 uk that 9e are doing some great "Black Friday" weekend discounts at the moment on servicing, tuning, suspension upgrades and Kline exhausts. 15% off service prices plus lots of freebies (brake fluid, air-con service, alignment check). Exhausts/tuning very tempting.

Well worth looking into if like me you are unlucky enough to have your servicing fall around the festive period..

IceBoy

2,443 posts

220 months

Monday 28th November 2016
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Damn! I should have waited 4 weeks!! LOL

Never mind.....great service and real professionals.

IceBoy