996 engine problems and Porsche customer torture
Discussion
Ever the diplomat I will start by saying we are obviously not privvy to both sides of the story nor the exact technical details.
However, if as has been said he replacement engine warranty only covers the engine as a whole rather than individual components it would be impossible to ever make a claim. Suppose a conrod broke in two, (the ultimate perfect claim under any mechanical breakdown cover), you would be left with a very sad lump of metal but technically the engine as a whole had not failed. 5 pistons, conrods and all their associated timing components could be undamaged so you might argue the engine complete had not failed, only isolated components. The functionality of the engine would of course be compromised and that word fnctionality is one Porsche like to use. Might it not be argued a vario-cam actuator failure also affects the functionality of the engine, however small, ie the engine will still run.
In some ways Porsche are victims of their own generosity, a replacement engine from Porsche comes complete with ancillaries. Normally you would expect a top, short or at best a bare engine onto which you fit your old engine`s components. Presumably you pay for all the bits supplied, (I don`t know of Porsche giving anything for free!!), and so you`d have thought all the bits are covered by the two year warranty.
I trust a satisfactory outcome will be forthcoming in due course.
Henry
However, if as has been said he replacement engine warranty only covers the engine as a whole rather than individual components it would be impossible to ever make a claim. Suppose a conrod broke in two, (the ultimate perfect claim under any mechanical breakdown cover), you would be left with a very sad lump of metal but technically the engine as a whole had not failed. 5 pistons, conrods and all their associated timing components could be undamaged so you might argue the engine complete had not failed, only isolated components. The functionality of the engine would of course be compromised and that word fnctionality is one Porsche like to use. Might it not be argued a vario-cam actuator failure also affects the functionality of the engine, however small, ie the engine will still run.
In some ways Porsche are victims of their own generosity, a replacement engine from Porsche comes complete with ancillaries. Normally you would expect a top, short or at best a bare engine onto which you fit your old engine`s components. Presumably you pay for all the bits supplied, (I don`t know of Porsche giving anything for free!!), and so you`d have thought all the bits are covered by the two year warranty.
I trust a satisfactory outcome will be forthcoming in due course.
Henry
wow... i am going through this right now and this thing is scarying me a lot. i just ordered a new engine today to replace the intermediate shaft failed engine. i struggled a lot before making this decision and now i don't know if i made the right choice. i thought that by replacing with the brand new engine would solve all the problem... i guess i can not rule out this kind of failure on the second engine! what if they say the same thing! I posted my situation under "my 996 engine blew up" if interested, please visit that postings. baz has been extremely helpful. i think i would listen to what he has to say carefully. anyway, i would like to be informed of the final outcome. i better discuss with the dealer service guy before i pay for the new engine. or perhaps, rethink my decision since i know the engine hasn
't yet left the factory...
't yet left the factory...
oh, forgot to say that porsche isn't doing anything for me at all. i am paying roughly $14000 usd for the new engine, although they said the clutch was included in that price. I am extremely angry about that also. they told me that the reason they are not stepping up and giving any help is because i performed my 45,000 mile service about 4000 miles later than scheduled. bs. and everybody knows that. the real reason is that they don't have to since the warranty ran out at 50,000 miles. my engine had 59,000 miles roughly. but, i had no idea that the engine would only last less than 60,000 when i bought it brand new. my other cars all lasted well over 100,000 miles, even the ones that costed less than one third of this 996. i have to say that the support by factory or dealership is neal with porsche. normally when you buy a car, you kind of get into a relationship with the manufacturer. HOWEVER, THEY DON'T TREAT YOU THAT WAY. THEIR CONCERN IS THE BOTTOM LINE ONLY. I HATE IT. YOU ARE LEFT WITH NO OTHER CHOICE BUT TO PAY WHAT THEY WANT. THIS IS WRONG AND I WISH SOMEONE THINK OF SOME KIND OF CLASS ACTION LAW SUIT ON THIS MALFUNCTIONING PROBLEM ON 996. NEW ENGINES SHOULDN'T QUIT AT LESS THAN 60,000 MILES. I FEEL SO STRONG ABOUT THIS I WOULD BE A PART OF THE CLASS ACTION SUIT IF THERE ARE ENOUGH OF OWNERS WITH THIS PROBLEM EXIST!
mookle234, i feel you and i need to talk! i am not sure about the email address posting rule here(i am new to this). but, if it's ok, i'll list it so you can email me with your experience. i'd be extremely interested to know what exactly happened to your engine. mine just quit while i was diving in a busy traffic. out of blue. stunned me, needless to say. the only thing the porsche guys told me was that i needed a new engine because i had metal in oil, likely intermediate shaft bearing failure... took me almost two weeks just get over the fact that the brand new engine blew up. you know what i mean, don't you...
Daegucb you can amend your previous post by clicking the edit button rather that adding post after post as it keeps the threads nice and tidy
I suggest quoting the Sale of Goods Act 1979 in so much as the good were not fit for purpose and/or not of merchantable quality.
You could also argue that in is not reasonable for an engine to last this short a period of time seeing as on new cars the entire car is covered under warranty for a period of 2 years.
See here for the section of the SOGA referring to warranties/fit for purpose
i would also suggest going to consumer direct about this as they will be able to tell you what to say or get trading standards to write them a letter explaining if they are in the wrong
edited for speeeling
mookle234 said:
.....
Porsche are refusing to consider that this should be picked up by themselves saying the whole engine hasn't failed, just a part. The Variocam unit was new and part of the replacement engine, though!! Yes, they say and if I had bought the part separately, it would be covered. What kind of bull is that?....
Porsche are refusing to consider that this should be picked up by themselves saying the whole engine hasn't failed, just a part. The Variocam unit was new and part of the replacement engine, though!! Yes, they say and if I had bought the part separately, it would be covered. What kind of bull is that?....
I suggest quoting the Sale of Goods Act 1979 in so much as the good were not fit for purpose and/or not of merchantable quality.
You could also argue that in is not reasonable for an engine to last this short a period of time seeing as on new cars the entire car is covered under warranty for a period of 2 years.
See here for the section of the SOGA referring to warranties/fit for purpose
i would also suggest going to consumer direct about this as they will be able to tell you what to say or get trading standards to write them a letter explaining if they are in the wrong
edited for speeeling
Edited by omitchell on Wednesday 2nd August 07:00
omitchell said:
Daegucb you can amend your previous post by clicking the edit button rather that adding post after post as it keeps the threads nice and tidy
I suggest quoting the Sale of Goods Act 1979 in so much as the good were not fit for purpose and/or not of merchantable quality.
You could also argue that in is not reasonable for an engine to last this short a period of time seeing as on new cars the entire car is covered under warranty for a period of 2 years.
See here for the section of the SOGA referring to warranties/fit for purpose
i would also suggest going to consumer direct about this as they will be able to tell you what to say or get trading standards to write them a letter explaining if they are in the wrong
edited for speeeling
mookle234 said:
.....
Porsche are refusing to consider that this should be picked up by themselves saying the whole engine hasn't failed, just a part. The Variocam unit was new and part of the replacement engine, though!! Yes, they say and if I had bought the part separately, it would be covered. What kind of bull is that?....
Porsche are refusing to consider that this should be picked up by themselves saying the whole engine hasn't failed, just a part. The Variocam unit was new and part of the replacement engine, though!! Yes, they say and if I had bought the part separately, it would be covered. What kind of bull is that?....
I suggest quoting the Sale of Goods Act 1979 in so much as the good were not fit for purpose and/or not of merchantable quality.
You could also argue that in is not reasonable for an engine to last this short a period of time seeing as on new cars the entire car is covered under warranty for a period of 2 years.
See here for the section of the SOGA referring to warranties/fit for purpose
i would also suggest going to consumer direct about this as they will be able to tell you what to say or get trading standards to write them a letter explaining if they are in the wrong
edited for speeeling
Edited by omitchell on Wednesday 2nd August 07:00
"Sale of Goods Act 1979" from the UK would be meaningless in the US
daegucb said:
oh, forgot to say that porsche isn't doing anything for me at all. i am paying roughly $14000 usd for the new engine, although they said the clutch was included in that price. I am extremely angry about that also. they told me that the reason they are not stepping up and giving any help is because i performed my 45,000 mile service about 4000 miles later than scheduled. bs. and everybody knows that. the real reason is that they don't have to since the warranty ran out at 50,000 miles. my engine had 59,000 miles roughly. but, i had no idea that the engine would only last less than 60,000 when i bought it brand new. my other cars all lasted well over 100,000 miles, even the ones that costed less than one third of this 996. i have to say that the support by factory or dealership is neal with porsche. normally when you buy a car, you kind of get into a relationship with the manufacturer. HOWEVER, THEY DON'T TREAT YOU THAT WAY. THEIR CONCERN IS THE BOTTOM LINE ONLY. I HATE IT. YOU ARE LEFT WITH NO OTHER CHOICE BUT TO PAY WHAT THEY WANT. THIS IS WRONG AND I WISH SOMEONE THINK OF SOME KIND OF CLASS ACTION LAW SUIT ON THIS MALFUNCTIONING PROBLEM ON 996. NEW ENGINES SHOULDN'T QUIT AT LESS THAN 60,000 MILES. I FEEL SO STRONG ABOUT THIS I WOULD BE A PART OF THE CLASS ACTION SUIT IF THERE ARE ENOUGH OF OWNERS WITH THIS PROBLEM EXIST!
First off, as everyone knows I am a big advocate of the Porsche warranty, so I'll get slated for this. Secondly, I am genuinely sorry for what has happened.
BUT.
From what you say, your car was out of warranty. You elected not to renew it.
You admit to having the car serviced late. The warranty booklet and documentation which came with the car states clearly that it is a CONDITION that you get the car serviced on time - how hard can that be?. You didn't get the car serviced on time and therefore Porsche are legally (though perhaps not morally) entitled to tell you to buy your own engine. If you had serviced the car properly they would likely have changed your engine under goodwill.
Henry is talking sense as usual.
Look, the way I see it is that if you're going to run a supercar, you need to
(a) make sure you buy the right one (yours was new of course)
(b) make sure you service it on time and in accordance with the schedule; and
(c) either accept that machines sometimes suffer failure and pay for them, or hedge the risk by spending a few quid a week on a decent warranty (IMHO the OPC one.)
All this hysteria about broken engines is being propogated by a few aggrieved individuals who have had a bad experience - BUT usually they either couldn't be bothered forking out £15 a week for the OPC warranty or have bought the wrong car from a dealer without a good reputation (be it someone like Henry or Porsche themselves...)
I haven't heard ANYONE with the OPC warranty and a FPSH posting to say that Porsche are refusing to replace anything. My car has had well over £10k of work done without any quibble - but then I bought the warranty and have a full set of stamps showing all the services carried out earlier than required.
You CANNOT run these cars on a shoe string without risk.
PS I a lawyer, and I am telling you now that a bunch of Porsche owners bringing a class action would get nowhere - given that this claim would be based on an out of warranty car that had not been serviced properly.
Good luck - genuinely I hope this sorts out for you.
Edited by Vesuvius 996 on Wednesday 2nd August 10:26
Vesuvius 996 said:
. My car has had well over £10k of work done without any quibble
£10k of work!!! and you still advocate a Porsche! Porsche's reputation was built on building reliable useable supercars. At the end of the day an Imprezza or Evos can run rings round most everyday Porsches for a 1/3rd the price and run for 100k miles with no issues. How can it be excused that becasue its a high perfomance car and is very expensive therefore you should warrant against the risk of failures. You buy an expensive car so that it is designed prpoerly and DOESNT FAIL!
paracetamol said:
Vesuvius 996 said:
. My car has had well over £10k of work done without any quibble
£10k of work!!! and you still advocate a Porsche! Porsche's reputation was built on building reliable useable supercars. At the end of the day an Imprezza or Evos can run rings round most everyday Porsches for a 1/3rd the price and run for 100k miles with no issues. How can it be excused that becasue its a high perfomance car and is very expensive therefore you should warrant against the risk of failures. You buy an expensive car so that it is designed prpoerly and DOESNT FAIL!
Bullshit.
The £10k is made up of a coolant header tank (split - simple physics...), and various electronic parts such as alarm system, ECU, fuel injection system (replaced due to an electrical fault - essentially Porsche replaced the whole electrical system just to get the job done quick.)
The rest was labour (i.e. technicians scratching their heads and trying to work out what the problem was!)
Actually, I exaggerate, the figure is nearer £7k looking at the invoices (but there's VAT on top natch.)
BUT
The fact is that YES I advocate Porsche 10000% and I will be buying many more.
The car has been a dream to own. Fast as fook, great fun and when it needed fixing they picked it up, fixed it, washed it and delivered it back to me, all with a courtesy Porsche while they did it.
No complaints here, mate.
Supercars have problems. This 996 has cost me two thirds of what it cost me to run a 3 series BMW, even though I paid top dollar and £15 a week for the warranty.
Buy one. Buy a warranty. Job done.
Stop MOANING.
Edited by Vesuvius 996 on Wednesday 2nd August 12:30
Vesuvius 996 said:
paracetamol said:
Vesuvius 996 said:
. My car has had well over £10k of work done without any quibble
£10k of work!!! and you still advocate a Porsche! Porsche's reputation was built on building reliable useable supercars. At the end of the day an Imprezza or Evos can run rings round most everyday Porsches for a 1/3rd the price and run for 100k miles with no issues. How can it be excused that becasue its a high perfomance car and is very expensive therefore you should warrant against the risk of failures. You buy an expensive car so that it is designed prpoerly and DOESNT FAIL!
Bullshit.
nice! lawyer you say. amazing. whilst i agree with your view on warantys i really dont see what paracetamol said to upset you so much. i dont know; the last few days you seem to be leaving unpleasant posts on each thread you visit. however you try and swing it a 3.4 996 aint no supercar.
[quote=Vesuvius 996]
First off, as everyone knows I am a big advocate of the Porsche warranty, so I'll get slated for this. Secondly, I am genuinely sorry for what has happened.
BUT.
From what you say, your car was out of warranty. You elected not to renew it.
[quote]
I agree with much of what you say, Vesuvius, in that if you don't have a warrantee, you take the risk - that's business - fair enough.
BUT, for myself and others like me, considering buying a 996 for the first time, the outlook is somewhat bleak. I can afford to buy and maintain a 25K early 996. However, paying a further 725 per annum for a porsche warrantee is a bit steep AND it will only last one more year and the car I can afford now will be over 9 years old and unwarranteeable. What will happen to these 996's when they are not warranteeable any more - prices will plummet. Already seeing high mileage examples advertised for 18 to 19K (albeit in rubbish colours).
So, is going without a warrantee an option, then ? It seems, NO ... you admit to having had 10K of work done, and I cannot afford to have an engine rebuild at 5K to 10K on a car worth 20 to 25K, which it seems is quite a common problem with the 996. The magasines are saying 5% to 10% failure rate, which (somewhat non-scientifically) seems accurate, judging by the numbers sold with replacement engines and the fact that AutoFarm and Hartech have specific solutions to cracked cylinder liners and intermittant shaft failures.
I have run many cars to high mileages (audi quattro, celica GT4, imprezza, golf etc.) with minimal risk. None of these performance cars have had big engine issues like the 996 seems to have.
Thoughts ??
First off, as everyone knows I am a big advocate of the Porsche warranty, so I'll get slated for this. Secondly, I am genuinely sorry for what has happened.
BUT.
From what you say, your car was out of warranty. You elected not to renew it.
[quote]
I agree with much of what you say, Vesuvius, in that if you don't have a warrantee, you take the risk - that's business - fair enough.
BUT, for myself and others like me, considering buying a 996 for the first time, the outlook is somewhat bleak. I can afford to buy and maintain a 25K early 996. However, paying a further 725 per annum for a porsche warrantee is a bit steep AND it will only last one more year and the car I can afford now will be over 9 years old and unwarranteeable. What will happen to these 996's when they are not warranteeable any more - prices will plummet. Already seeing high mileage examples advertised for 18 to 19K (albeit in rubbish colours).
So, is going without a warrantee an option, then ? It seems, NO ... you admit to having had 10K of work done, and I cannot afford to have an engine rebuild at 5K to 10K on a car worth 20 to 25K, which it seems is quite a common problem with the 996. The magasines are saying 5% to 10% failure rate, which (somewhat non-scientifically) seems accurate, judging by the numbers sold with replacement engines and the fact that AutoFarm and Hartech have specific solutions to cracked cylinder liners and intermittant shaft failures.
I have run many cars to high mileages (audi quattro, celica GT4, imprezza, golf etc.) with minimal risk. None of these performance cars have had big engine issues like the 996 seems to have.
Thoughts ??
Diesel130 said:
[quote=Vesuvius 996]
First off, as everyone knows I am a big advocate of the Porsche warranty, so I'll get slated for this. Secondly, I am genuinely sorry for what has happened.
BUT.
From what you say, your car was out of warranty. You elected not to renew it.
[quote]
I agree with much of what you say, Vesuvius, in that if you don't have a warrantee, you take the risk - that's business - fair enough.
BUT, for myself and others like me, considering buying a 996 for the first time, the outlook is somewhat bleak. I can afford to buy and maintain a 25K early 996. However, paying a further 725 per annum for a porsche warrantee is a bit steep AND it will only last one more year and the car I can afford now will be over 9 years old and unwarranteeable. What will happen to these 996's when they are not warranteeable any more - prices will plummet. Already seeing high mileage examples advertised for 18 to 19K (albeit in rubbish colours).
So, is going without a warrantee an option, then ? It seems, NO ... you admit to having had 10K of work done, and I cannot afford to have an engine rebuild at 5K to 10K on a car worth 20 to 25K, which it seems is quite a common problem with the 996. The magasines are saying 5% to 10% failure rate, which (somewhat non-scientifically) seems accurate, judging by the numbers sold with replacement engines and the fact that AutoFarm and Hartech have specific solutions to cracked cylinder liners and intermittant shaft failures.
I have run many cars to high mileages (audi quattro, celica GT4, imprezza, golf etc.) with minimal risk. None of these performance cars have had big engine issues like the 996 seems to have.
Thoughts ??
First off, as everyone knows I am a big advocate of the Porsche warranty, so I'll get slated for this. Secondly, I am genuinely sorry for what has happened.
BUT.
From what you say, your car was out of warranty. You elected not to renew it.
[quote]
I agree with much of what you say, Vesuvius, in that if you don't have a warrantee, you take the risk - that's business - fair enough.
BUT, for myself and others like me, considering buying a 996 for the first time, the outlook is somewhat bleak. I can afford to buy and maintain a 25K early 996. However, paying a further 725 per annum for a porsche warrantee is a bit steep AND it will only last one more year and the car I can afford now will be over 9 years old and unwarranteeable. What will happen to these 996's when they are not warranteeable any more - prices will plummet. Already seeing high mileage examples advertised for 18 to 19K (albeit in rubbish colours).
So, is going without a warrantee an option, then ? It seems, NO ... you admit to having had 10K of work done, and I cannot afford to have an engine rebuild at 5K to 10K on a car worth 20 to 25K, which it seems is quite a common problem with the 996. The magasines are saying 5% to 10% failure rate, which (somewhat non-scientifically) seems accurate, judging by the numbers sold with replacement engines and the fact that AutoFarm and Hartech have specific solutions to cracked cylinder liners and intermittant shaft failures.
I have run many cars to high mileages (audi quattro, celica GT4, imprezza, golf etc.) with minimal risk. None of these performance cars have had big engine issues like the 996 seems to have.
Thoughts ??
Hmm. Thoughts.
Well, you say you can "afford to buy and maintain an early 996 for £25k" but you won't fork over £15 a week for a warranty. It may be useful info that I'm currently getting 11mpg using mine for commuting, so I suspect if £15 a week for a warranty is a problem then you'll struggle with fuel costs on a 996.
Not being a smart arse loadsamoney (I am at my limit with the 996) but these things cost loads to run properly - servicing and tyres are around another £1000 a year, thenthere are brake discs, pads etc etc etc plus wear and tear like wishbones and clutches etc..
I would (respectfully) suggest that if £25k is your budget, then you're looking at the wrong car. SAme issue with me. I can afford to buy a £50k 550 Maranello, which is what I really want in life. But buying the cheapest of anything is false economy. I would need to find about £3k a year to run it and the warranty is very limted and costs £2000 a year. So basically I don't buy one becuase I can't afford the total cost of ownership.
Hartech (Baz) are offering a good scheme for cars over 10 years old and he seems to be refreshingly bullshit free. Comparitively few 996s over three or four are run with the OPC warranty - most people never bother and never give it another thought - until they log onto internet scremonger forums natch...)
I think that when 996s get to 10 years old they will drop a little but not much. Same issue with M5s, M3s etc. PLENTY of people buy them outside of warranty and they have well documented engine issues. There are many many people out there up to the ears in finance driving cars which they can't afford to fix if there's a problem. Me, I couldn't sleep at night..!
To be honest, each to their own. My car came from OPC at £38k two years ago. If I had £25k to spend now I'd be looking a newer Boxster S with plenty of warranty life left, then trading up as and when.
There is no such thing as a cheap 996. Buy a wrong un and you will en dup payng more out than buying a decent one in the first place.
Interesting point about Golfs etc. A lot of 996s get used VERY hard on track etc and I suspect that some of the failures are as a result of lack of mechanical sympathy.
Thoughts?
Edited by Vesuvius 996 on Wednesday 2nd August 13:20
Edited by Vesuvius 996 on Wednesday 2nd August 13:23
Thanks for all your input. I think in my case, Versuvius, you are completely missing the point. My car has done 40,000 miles. Engine went at 35k. New engine put in under 2 YEAR WARRANTY. A year and 4,000 miles now broken again with variocam failure and Porsche refusing to repair on the grounds of a part, not the whole thing going. ITS STILL GOT A YEAR LEFT ON THE BLOODY WARRANTY! This is nothing short of ridiculous.
I agree with others posting that its not acceptable that an engine goes so soon. To prepare for this possibility I had a warranty on my last 996 and I would not run a 996 without a warranty which covers the engine. No way. However, this ordeal is proving that even these are useless.
To top it all off the call I was *promised* from customer services I was waiting for yesterday never came. Nobody has called me thus far today either. Scadalous.
I agree with others posting that its not acceptable that an engine goes so soon. To prepare for this possibility I had a warranty on my last 996 and I would not run a 996 without a warranty which covers the engine. No way. However, this ordeal is proving that even these are useless.
To top it all off the call I was *promised* from customer services I was waiting for yesterday never came. Nobody has called me thus far today either. Scadalous.
mookle234 said:
Thanks for all your input. I think in my case, Versuvius, you are completely missing the point. My car has done 40,000 miles. Engine went at 35k. New engine put in under 2 YEAR WARRANTY. A year and 4,000 miles now broken again with variocam failure and Porsche refusing to repair on the grounds of a part, not the whole thing going. ITS STILL GOT A YEAR LEFT ON THE BLOODY WARRANTY! This is nothing short of ridiculous.
I AGREE, AND I HAVE ALREADY SAID IT SHOULD BE COVERED. PORSCHE ARE NOT CORRECT HERE.
I agree with others posting that its not acceptable that an engine goes so soon. To prepare for this possibility I had a warranty on my last 996 and I would not run a 996 without a warranty which covers the engine. No way. However, this ordeal is proving that even these are useless.
See above.
To top it all off the call I was *promised* from customer services I was waiting for yesterday never came. Nobody has called me thus far today either. Scadalous.
Call the dealer principle of the dealership you bought the car from.
I AGREE, AND I HAVE ALREADY SAID IT SHOULD BE COVERED. PORSCHE ARE NOT CORRECT HERE.
I agree with others posting that its not acceptable that an engine goes so soon. To prepare for this possibility I had a warranty on my last 996 and I would not run a 996 without a warranty which covers the engine. No way. However, this ordeal is proving that even these are useless.
See above.
To top it all off the call I was *promised* from customer services I was waiting for yesterday never came. Nobody has called me thus far today either. Scadalous.
Call the dealer principle of the dealership you bought the car from.
Versuvius, thanks.
I have just been on the phone with Porsche customer service (I had to call them in the end) who are revisiting this situation and I am expecting a call back this afternoon with an update. I hope.
I will let you all know exactly what transpires. Needless to say I need NO mention of 'goodwill' - I expect the engine problem covered in full and mended quickly.
This clawing and fighting and shouting is so tiring. We all have to work for a living which is stressful enough. I want to enjoy my car, not daydream of driving it through a dealer's main window in a ball of flames wearing a kamakaze headtie.
Porsche - restore my faith in you....
I have just been on the phone with Porsche customer service (I had to call them in the end) who are revisiting this situation and I am expecting a call back this afternoon with an update. I hope.
I will let you all know exactly what transpires. Needless to say I need NO mention of 'goodwill' - I expect the engine problem covered in full and mended quickly.
This clawing and fighting and shouting is so tiring. We all have to work for a living which is stressful enough. I want to enjoy my car, not daydream of driving it through a dealer's main window in a ball of flames wearing a kamakaze headtie.
Porsche - restore my faith in you....
mookle234 said:
Versuvius, thanks.
I have just been on the phone with Porsche customer service (I had to call them in the end) who are revisiting this situation and I am expecting a call back this afternoon with an update. I hope.
I will let you all know exactly what transpires. Needless to say I need NO mention of 'goodwill' - I expect the engine problem covered in full and mended quickly.
This clawing and fighting and shouting is so tiring. We all have to work for a living which is stressful enough. I want to enjoy my car, not daydream of driving it through a dealer's main window in a ball of flames wearing a kamakaze headtie.
Porsche - restore my faith in you....
I have just been on the phone with Porsche customer service (I had to call them in the end) who are revisiting this situation and I am expecting a call back this afternoon with an update. I hope.
I will let you all know exactly what transpires. Needless to say I need NO mention of 'goodwill' - I expect the engine problem covered in full and mended quickly.
This clawing and fighting and shouting is so tiring. We all have to work for a living which is stressful enough. I want to enjoy my car, not daydream of driving it through a dealer's main window in a ball of flames wearing a kamakaze headtie.
Porsche - restore my faith in you....
Mookle - Hello, it's about my engine....
OPC - Look fvck off, it's not covered
Mookle - I'll be back...
*roar*
OPC - What the....
*KABOOOOM*
Vesuvius 996 said:
Not being a smart arse loadsamoney
Want to bet you are not!
Simple question are you prepared to run the risk with your 996 when it is nine years old?
You acknowlege that a 996 should not be run without a warranty as it is likely to cost £000's to keep one on the road (exluding wear and tear items such as brakes and tyres). Therefore will you swap it for a younger model when it is not longer warrantable?
paracetamol said:
Vesuvius 996 said:
Not being a smart arse loadsamoney
Want to bet you are not!
I certainly am not!
Simple question are you prepared to run the risk with your 996 when it is nine years old?
Absolutely not. I'll trade it before then.
You acknowlege that a 996 should not be run without a warranty as it is likely to cost £000's to keep one on the road (exluding wear and tear items such as brakes and tyres). Therefore will you swap it for a younger model when it is not longer warrantable?
Well before that mate. And I don't acknowledge that it is LIKELY to coss £000's to keep on the road, just that it MIGHT if I'm unlucky.
Next question.
Edited by Vesuvius 996 on Wednesday 2nd August 14:00
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