996 engine problems and Porsche customer torture
Discussion
[quote=Vesuvius 996Well, you say you can "afford to buy and maintain an early 996 for £25k" but you won't fork over £15 a week for a warranty.[/quote]
725 a year for a warrantee is not available for a 1998 car. I almost bought a March 1998 car, but the local OPC said it is not covered beyond its 9th birthday, so my 725 pounds gets me 9 months of warrantee ... and then what ? I take the (not substantial) risk of a 5K to 10K bill.
Sure, if I had 35K, I'd get a 2002 model and warrantee it and enjoy it. Just seems the older 996 falls into a bit of a void.
725 a year for a warrantee is not available for a 1998 car. I almost bought a March 1998 car, but the local OPC said it is not covered beyond its 9th birthday, so my 725 pounds gets me 9 months of warrantee ... and then what ? I take the (not substantial) risk of a 5K to 10K bill.
Sure, if I had 35K, I'd get a 2002 model and warrantee it and enjoy it. Just seems the older 996 falls into a bit of a void.
Diesel130 said:
[quote=Vesuvius 996Well, you say you can "afford to buy and maintain an early 996 for £25k" but you won't fork over £15 a week for a warranty.
725 a year for a warrantee is not available for a 1998 car. I almost bought a March 1998 car, but the local OPC said it is not covered beyond its 9th birthday, so my 725 pounds gets me 9 months of warrantee ... and then what ? I take the (not substantial) risk of a 5K to 10K bill.
Sure, if I had 35K, I'd get a 2002 model and warrantee it and enjoy it. Just seems the older 996 falls into a bit of a void.
[/quote]Worth having a look at Hartech's all in maintenance package.
===================
Mookle - Hello, it's about my engine....
OPC - Look fvck off, it's not covered
Mookle - I'll be back...
*roar*
OPC - What the....
*KABOOOOM*
=====================
Brilliant! Exactly the scenario I find myself in just before waking up shaking and convulsing. I don't necessarily want to martyr myself but have been told I am headstrong. [Arnie voice] 'Don't push me' ;-)
Mookle - Hello, it's about my engine....
OPC - Look fvck off, it's not covered
Mookle - I'll be back...
*roar*
OPC - What the....
*KABOOOOM*
=====================
Brilliant! Exactly the scenario I find myself in just before waking up shaking and convulsing. I don't necessarily want to martyr myself but have been told I am headstrong. [Arnie voice] 'Don't push me' ;-)
Vesuvius 996 said:
I agree with you 
I am getting shot of mine before it reaches its ninth birthday.
I am getting shot of mine before it reaches its ninth birthday.
and to conclude my logical argument...You appear not to have the faith in your 996 to be economic to run beyond its 9th birthday without a warranty. If the 996 doesnt have the design integrity that fills people with the confidence to run them beyong their 9th birthday without a cast iron warranty then the depreciation is likely to be very high-or at least high enough to make the rebuilding of their engine still remain econonic. Therefore the 996 will not hold its value in the same way as a 993 but more like a 964 (which also suffers from the need to rebuild engines) or a 928-both of which were complex beasts thay prove expensive to maintain.
Now before you scream and shout Versuivus- I acknowlege that some people have deep enough pockets/small enough pen*ises (me
)/love Porsches enough not to worry about depreciation-but it is a shame that Porsche could not re-live their 993 moment of glory of building simple, thoroughly engineered cars that sold for a premium because they took so much time and effort to build. In contrast Porsche can now (once again as per the 924!) put their badge on a piece of sh*t 4x4 volkswagen-actaully make it even uglier and still sell it for a premium because the brand is so strong- Merc have gone the same way but appear back on the righteous path..BMW...seem to be back on track too (save for the X3, runflat tyres and IDRIVE)
Update for you all.
Just had a longish talk with customer services (who called me when they said they would) who have now conceded that the part *should* be covered under warranty and that Porsche now accept that parts and labour should be paid from their pocket, not mine.
What a rollercoaster. I have been told the dealership are getting a call today from the customer team - hopefully to perform an autopsy on this mess and ensure no one has to go through this again. I am expecting a call tomorrow morning with details of what Porsche intend to do next.
Will post details of this tomorrow.
Mike
Just had a longish talk with customer services (who called me when they said they would) who have now conceded that the part *should* be covered under warranty and that Porsche now accept that parts and labour should be paid from their pocket, not mine.
What a rollercoaster. I have been told the dealership are getting a call today from the customer team - hopefully to perform an autopsy on this mess and ensure no one has to go through this again. I am expecting a call tomorrow morning with details of what Porsche intend to do next.
Will post details of this tomorrow.
Mike
Vesuvius 996 said:
paracetamol said:
Vesuvius 996 said:
. My car has had well over £10k of work done without any quibble
£10k of work!!! and you still advocate a Porsche! Porsche's reputation was built on building reliable useable supercars. At the end of the day an Imprezza or Evos can run rings round most everyday Porsches for a 1/3rd the price and run for 100k miles with no issues. How can it be excused that becasue its a high perfomance car and is very expensive therefore you should warrant against the risk of failures. You buy an expensive car so that it is designed prpoerly and DOESNT FAIL!
Bullshit.
The £10k is made up of a coolant header tank (split - simple physics...), and various electronic parts such as alarm system, ECU, fuel injection system (replaced due to an electrical fault - essentially Porsche replaced the whole electrical system just to get the job done quick.)
The rest was labour (i.e. technicians scratching their heads and trying to work out what the problem was!)
Actually, I exaggerate, the figure is nearer £7k looking at the invoices (but there's VAT on top natch.)
BUT
The fact is that YES I advocate Porsche 10000% and I will be buying many more.
The car has been a dream to own. Fast as fook, great fun and when it needed fixing they picked it up, fixed it, washed it and delivered it back to me, all with a courtesy Porsche while they did it.
No complaints here, mate.
Supercars have problems. This 996 has cost me two thirds of what it cost me to run a 3 series BMW, even though I paid top dollar and £15 a week for the warranty.
Buy one. Buy a warranty. Job done.
Stop MOANING.
Edited by Vesuvius 996 on Wednesday 2nd August 12:30
WOW!! .. I'm catching up on the last few days threads and this post jumps right out at me .. Ves , you're litigous days are over , you just HAVE to get a job as a carpenter .. I've never seen someone hit so many nails slap bang on their heads.
If you're lucky enough to own a Sept'97 + 993/6/986 , go and get it warrantied.
If you decide against a warranty, put a bit of money aside for 1.. the inevitable niggles 2.. Self assurance against crappy luck.
If you decide to do none of the above then: A .. Don't buy a high performance car OR B.. Don't moan if it goes tits up.
Edited coz I can't count......
Edited by ballcock on Thursday 3rd August 10:12
mookle234 said:
Update for you all.
Just had a longish talk with customer services (who called me when they said they would) who have now conceded that the part *should* be covered under warranty and that Porsche now accept that parts and labour should be paid from their pocket, not mine.
What a rollercoaster. I have been told the dealership are getting a call today from the customer team - hopefully to perform an autopsy on this mess and ensure no one has to go through this again. I am expecting a call tomorrow morning with details of what Porsche intend to do next.
Will post details of this tomorrow.
Mike
Just had a longish talk with customer services (who called me when they said they would) who have now conceded that the part *should* be covered under warranty and that Porsche now accept that parts and labour should be paid from their pocket, not mine.
What a rollercoaster. I have been told the dealership are getting a call today from the customer team - hopefully to perform an autopsy on this mess and ensure no one has to go through this again. I am expecting a call tomorrow morning with details of what Porsche intend to do next.
Will post details of this tomorrow.
Mike
Congratulations, glad it eventually turned out OK, although you should never have been put through it in the first place.
993c4 said:
Buy a 993
My pals 993 ('98 C4S) Has been in with Porsche for over a week now .. They still can't start it and can't figure why .. And that money clock continues to tick.
I'm not saying 'Don't buy 993's' .. Fact is , his car is one of the most beautiful looking , and sounding (When it works!!) car's I've ever seen.
I'm saying any of these cars can give trouble , and if this comes as a shock to you , you need to start checking out the Avensis ads.
My old 993 burnt its wiring loom and nearly caught fire, then it developed a deat rattle in a on one side that cost a small fortune to put right, they too have there problems.
And as for the comment about BMWs and Mercs are Back on track, M5's and M3's ahave loads of engine problems. Vanos on a M5 cost a fortune and mine went twice in a year, I would never ever run one of those without a warranty.
And Mercs well do you know anyone with a new Merc, if so go and speak to them.
My 996 is much cheaper to run than my M5, and everyone thinks I have bought a really fast flash car, even though the Porker was cheaper and slower!!
And as for the comment about BMWs and Mercs are Back on track, M5's and M3's ahave loads of engine problems. Vanos on a M5 cost a fortune and mine went twice in a year, I would never ever run one of those without a warranty.
And Mercs well do you know anyone with a new Merc, if so go and speak to them.
My 996 is much cheaper to run than my M5, and everyone thinks I have bought a really fast flash car, even though the Porker was cheaper and slower!!
Gibo993 said:
My old 993 burnt its wiring loom and nearly caught fire, then it developed a deat rattle in a on one side that cost a small fortune to put right, they too have there problems.
And as for the comment about BMWs and Mercs are Back on track, M5's and M3's ahave loads of engine problems. Vanos on a M5 cost a fortune and mine went twice in a year, I would never ever run one of those without a warranty.
And Mercs well do you know anyone with a new Merc, if so go and speak to them.
My 996 is much cheaper to run than my M5, and everyone thinks I have bought a really fast flash car, even though the Porker was cheaper and slower!!
And as for the comment about BMWs and Mercs are Back on track, M5's and M3's ahave loads of engine problems. Vanos on a M5 cost a fortune and mine went twice in a year, I would never ever run one of those without a warranty.
And Mercs well do you know anyone with a new Merc, if so go and speak to them.
My 996 is much cheaper to run than my M5, and everyone thinks I have bought a really fast flash car, even though the Porker was cheaper and slower!!
993's wiring loom is a known and accepted problem and Porsche resolved the issue.
You are correct about Mercs and BMWs. They only now appear to be getting better (I own a CLK which has had its fair share of electrical issues). Again Merc acknowleged the problems and recalled all their cars.
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