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356Speedster

1,974 posts

115 months

[news] 
Tuesday 27th March 2012 quote quote all
BMW Said said:
This can result in the electrical system malfunctioning....
Seems to explain why so few BMWs appear to have functioning indicators these days laugh

B10

757 posts

151 months

[news] 
Tuesday 27th March 2012 quote quote all
Considering how complex cars are these days it is surprising how few recalls there.

E38Ross

14,643 posts

96 months

[news] 
Tuesday 27th March 2012 quote quote all
356Speedster said:
BMW Said said:
This can result in the electrical system malfunctioning....
Seems to explain why so few BMWs appear to have functioning indicators these days laugh
how original wink in honesty i doubt BMW drivers are worse than any others; it's just they have a reputation so people look for it more.

good move by BMW, but a fk up that shouldn't have really happened IMO.

ThunderSpook

1,679 posts

95 months

[news] 
Tuesday 27th March 2012 quote quote all
Does this cover E61's also?

E38Ross

14,643 posts

96 months

[news] 
Tuesday 27th March 2012 quote quote all
ThunderSpook said:
Does this cover E61's also?
can't see why it'd be any different.
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356Speedster

1,974 posts

115 months

[news] 
Tuesday 27th March 2012 quote quote all
E38Ross said:
how original wink in honesty i doubt BMW drivers are worse than any others; it's just they have a reputation so people look for it more.
I know, but this being PH I'm surprised I was the first one to trott out the old cliche wink

DaveH23

1,248 posts

54 months

[news] 
Tuesday 27th March 2012 quote quote all
Addymk2 said:
I'm yet to see a 5 or a 6 series randomly up in flames though tbh
This is the idea of the recall - so it doesnt happen.

jamespink

633 posts

88 months

[news] 
Tuesday 27th March 2012 quote quote all
Johnboy Mac said:
thumbup
Seriously good point though, if BMW get 100,000 5 and 6 series owners back to their showrooms for an hour, I bet they would pick up a minimum of 1% new deals as a result. That's 1000 new car sales as a result of being a caring car manufacturer... Should cover costs OK...

Chipster75

7 posts

54 months

[news] 
Tuesday 27th March 2012 quote quote all
E38Ross said:
ThunderSpook said:
Does this cover E61's also?
can't see why it'd be any different.
E61 wasnt listed in the article and as the battery is boot mounted I'd guess the layout is different on the estate model..

gf15

457 posts

150 months

[news] 
Tuesday 27th March 2012 quote quote all
Good call BMW. We all make mistakes, only difference is how quickly and professionally we deal with them.

Might have to combine the visit with a test drive of an M6. tongue out

V12 Migaloo

476 posts

30 months

[news] 
Tuesday 27th March 2012 quote quote all
I had a E60, 57 plate, exactly like the one in the photo...same colour, wheels etc. I had so many electrical issues with the car it was unreal. The items attended to as a recall were generally called Campaigns... which kept those problems out of the headlines as recalls. Over and above the campaigns I had to have 8 coils, 8 injectors, 8 plugs and it was only a 6 cylinder!! To be fair BMW covered the first three but then it was a struggle to get them to pay for the rest, but they did, albeit grudgingly. I got to the point that with the warranty expiring that I could not trust it and hence I bought an XJ, which too had issues but where seamlessly covered by the dealer. What is surprising from this thread though is that everyone is slapping BMW on the back for issuing a recall... was everyone so forgiving when Toyota did this a few years back... I think not.

turbobungle

465 posts

108 months

[news] 
Tuesday 27th March 2012 quote quote all
Great! That's what car my mrs and kids drive around in, better check the post!! It's a pity BMW (UK) won't admit to the E46 M3 rear subframe issues (like BMW North America have, after a big lawsuit) and recall them too! It's the only thing putting me off buying one at the moment!

turbobungle

465 posts

108 months

[news] 
Tuesday 27th March 2012 quote quote all
V12 Migaloo said:
What is surprising from this thread though is that everyone is slapping BMW on the back for issuing a recall... was everyone so forgiving when Toyota did this a few years back... I think not.
Especially as it turned out a few years later that it was the drivers and not Toyota's fault! Not as many headlines letting Toyota off the hook though was there!

loose cannon

2,590 posts

125 months

[news] 
Tuesday 27th March 2012 quote quote all
Dave Hedgehog said:
wow

just gobsmacked

funny no other car is suffering from poor maintenance and bonnets flying open ...
What other than ford focus bonnet catch failure, the clio secondary catch seizes due to lack of lubrication nothing sinister about it,it's just the facts,i dont think they have the resources to police every technician at every dealer on every service lol,most manufacturers have issued recalls for years nothing new, also recalls generally fall into a few types, recalls that are monitor/check only. Dangerous defects which are a iminant risk, letters sent out etc, it's standard practice

jbforce10

137 posts

59 months

[news] 
Tuesday 27th March 2012 quote quote all
tomv1to said:
How many ferrari's set on fire before they issued a recall?
Don't know. About 3?

Anyway, recalls don't always work in favour - remember Lancia recalling Betas when they were failing their 1st MOTs with subframe rust issues? (As were Toyotas, Datsuns, Alfas of the same era.) Lancia were silly enough to admit to the problem and apparently refunded/replaced the cars (destroying all of the recalled units) only to suffer a media backlash.
They should've kept quiet like the other manufacturers!

Gary C

1,024 posts

63 months

[news] 
Tuesday 27th March 2012 quote quote all
E38Ross said:
356Speedster said:
BMW Said said:
This can result in the electrical system malfunctioning....
Seems to explain why so few BMWs appear to have functioning indicators these days laugh
how original wink in honesty i doubt BMW drivers are worse than any others; it's just they have a reputation so people look for it more.

good move by BMW, but a fk up that shouldn't have really happened IMO.
They are better now the ,err mobile community have moved out of bmw's. Audi's on the other hand :/

ncbbmw

99 posts

68 months

[news] 
Tuesday 27th March 2012 quote quote all
Ex Boy Racer said:
Johnboy Mac said:
Just like the recall for rad caps many moons ago, a great marketing tool to update databases and bring traffic into the dealerships. smile
Wonderful cynicism. Love it!
The Rad Cap Recall must have been one of the best marketing campaigns larger recalls by a car manufacturer.

Will the E90 3 Series be found to have the same defect in about 12 months time when the initial F30 sales boost has slowed down? rolleyes

Chipster75 said:
E38Ross said:
ThunderSpook said:
Does this cover E61's also?
can't see why it'd be any different.
E61 wasnt listed in the article and as the battery is boot mounted I'd guess the layout is different on the estate model..
Like the Saloon then.



http://jalopnik.com/5896484/bmw-recalls-13-million...


scz4

1,711 posts

125 months

[news] 
Tuesday 27th March 2012 quote quote all
My E61 550i just so happened to be in a BMW Mon\Tues, when they called today to advise it was ready I asked about this recall, he said it wasn't flagging up on this model, but it did for a E60 530d this afternoon. I'll see if I get anything in the post.

Escort Si-130

1,790 posts

64 months

[news] 
Tuesday 27th March 2012 quote quote all
How is a 5/6 series luxury PH????

Maybe the 7 can pass, but not the 5. Luxury to me is like a Rolls Royce etc

PaulMoor

1,538 posts

47 months

[news] 
Tuesday 27th March 2012 quote quote all
gf15 said:
Good call BMW. We all make mistakes, only difference is how quickly and professionally we deal with them.

Might have to combine the visit with a test drive of an M6. tongue out
As someone i know says, proof of good customer service is not about how you act when things go right, but how you act when things go wrong.
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