RE: PistonHeads/Adrian Flux partnership
Friday 2nd October 2015
PistonHeads and Adrian Flux have had a long-standing relationship, offering deals like up to a 15 per cent member discount, co-branded events and some amazing competitions over the years. And as of October we are happy to announce a renewing of vows and confirmation of Adrian Flux as our official insurance partner.
LHD, imported, modded and cherished? Flux can insure!What does that mean for you? Well, Flux understands the cars we drive and the way we drive them, appreciating that enthusiasts take pride in their vehicles and will go to any lengths to keep them in tip-top condition. "Owners of of high performance and high quality cars work hard to buy a more desirable car and as a result are more likely to take extra special care of it," the firm acknowledges.
PistonHeads/Adrian Flux partnership
Adrian Flux is back as PH's insurance provider of choice, with big discounts, personal service and specialist cover
LHD, imported, modded and cherished? Flux can insure!
That original 15 per cent member discount is still valid and applies to all policies referred by PH so if you're looking for a quote make sure you call to see if they can save you some cash. If you do you'll find an insurer with over 40 years of experience more amenable to the kind of cars we drive than most mainstream providers. Indeed, many of the PH team choose Adrian Flux for the simple reason they don't operate the infuriating 'computer says no' aggregate approach that makes covering specialist vehicles such a hassle. PH commercial man Sam's Fiesta ST was actually cheaper to insure with Flux when they heard about the Mountune kit on it, the suspension and engine mods on Dan's imported Eunos don't raise any eyebrows while an agreed mileage cuts costs. Basically you'll get a tailored policy from one of the 800-strong team worked out according to your personal needs, not some box-ticking exercise aimed at squeezing every last penny out of your pocket.
By way of example Adrian Flux can cover virtually any vehicle but is especially competitive on the following:
- Limited mileage policies
- Forum or owners' club members - save up to 15 per cent
- Security precautions
- Classic vehicles
- Advanced driver training, such as RideDrive, with savings of up to 20 per cent
- Prior experience of driving performance models
- Special discounted schemes for Audi, BMW, Porsche, TVR and more
We'll update you with further information on upcoming events and promotions in due course but in the meantime more information can be found here and if you choose to buy don't forget to mention PistonHeads to receive extra discount.
Discussion
After insuring multiple cars with them over 7-8 years I generally had good service, never made a claim. Last year they had some admin problems with one of my policies, (they wanted more paperwork than I have ever provided for any insurance policy in my life) 2 months into a new policy multiple delays and ended with my policy being revoked.
I will never use them again. Bitter am I? Absolutely, they cost me an enormous waste of time and the policy cost.
Lancaster insurance seem to do a much better job for specialist cars.
I will never use them again. Bitter am I? Absolutely, they cost me an enormous waste of time and the policy cost.
Lancaster insurance seem to do a much better job for specialist cars.
The last time I used them I had a flyer with my renewal saying "we will beat any quote".
I got a quote that was better than they quoted.
I called up. "Er, we can't beat that quote"
OK, what about a PH discount then.
"We already put that on"
Up 'til that point they had no idea I was a PH member.
Bunch of knobs.
I got a quote that was better than they quoted.
I called up. "Er, we can't beat that quote"
OK, what about a PH discount then.
"We already put that on"
Up 'til that point they had no idea I was a PH member.
Bunch of knobs.
Edited by fatboy b on Friday 2nd October 08:06
I would never deal with Adrian Flux Again.
They charge a Fortune for Amendments or cancellation. I have dealt with many brokers before and after (often on the same underwriters) and their service was much better than flux.
I currently use Greenlight and have found them to be very helpful enthusiasts, and in the last 3 years I've never paid for a modification or change of address.
They charge a Fortune for Amendments or cancellation. I have dealt with many brokers before and after (often on the same underwriters) and their service was much better than flux.
I currently use Greenlight and have found them to be very helpful enthusiasts, and in the last 3 years I've never paid for a modification or change of address.
Adding to the comments above I used to use Herts Insurance Consultants for several years and then they were bought by Flux. I used Flux for a year or two for VW's (Beetles and Mk1 Golfs) and then their prices went skywards to ridiculous levels. A couple of years back they told me that £1500 for my TVR was a great quote and the 'best I would find', obviously it wasn't and I ended up paying just over £500. That was the last time I bothered to quote with them.
You can get through on their sales lines instantly but as soon as you need customer service you will be waiting 15, 20, 30 minutes.
It looks from above that they provide a universally poor service so why has PH teamed up with them rather than actually finding a company who cares about our cars as much as we do rather than just has a good sales patter? Or is this PH chasing the $$$ again?
You can get through on their sales lines instantly but as soon as you need customer service you will be waiting 15, 20, 30 minutes.
It looks from above that they provide a universally poor service so why has PH teamed up with them rather than actually finding a company who cares about our cars as much as we do rather than just has a good sales patter? Or is this PH chasing the $$$ again?
I tried last year and found there quote system to be very time consuming.
Put your details online, then someone calls you back and you do the same details again, then they put you through to the insurer themselves who go through the same details again.
To compound it they were far more expensive than admiral were!
Put your details online, then someone calls you back and you do the same details again, then they put you through to the insurer themselves who go through the same details again.
To compound it they were far more expensive than admiral were!
This is going well....
The problem is that this 15% discount doesn't really exist at all does it?
I guarantee if I phone for a quote and then mention after I get the price that i'm a PH member that the price will not drop by 15%.
It's the same with the tie up for the tyres - "PH Discount" - you mean the same price that Joe Public pays?
I had a policy with Flux a few years ago - no issues and they were cheap - however they haven't been able to touch Sky Insurance for the last couple of years though, despite the price match guarentee.
PH - Please be honest - this is a nice commercial deal for the two companies but in reality offers no benefits to the forum members.
Edited by Dan_1981 on Friday 2nd October 09:02
If someone has a spare hour or two to spend on the phone, do you mind just phoning them up and getting a random quote?
At the end of it when it's just about to go through, mention your a member on the PH forum and you want the 15% discount on the total price.
I'm genuinely interested to see if they would knock of 15% of it is just rubbish...
At the end of it when it's just about to go through, mention your a member on the PH forum and you want the 15% discount on the total price.
I'm genuinely interested to see if they would knock of 15% of it is just rubbish...
My experience of Adrian Flux insurance is also poor and I wouldn't bother contacting them again. I did use them to insure 1 car a few years ago and found their process to be tiresome. The following year Adrian Flux was not competitive when compared to comparable insurers by a huge %. Based on the continuous emails I unfortunately receive from them, they appear to focus on selling every type of add-on insurance that someone in their creative department can dream of.
I've used Flux many times in the past, insuring a couple of Volvo T5's and the sort. Always found their service ok and prices cheap. This was back in 2006/07/08. For whatever reason from '09 onwards I insured my cars with various other companies up until last month.
I needed a quote for my Volvo 240 with a b230 FK turbo conversion. So I phoned all the "specialists" and to be honest, there wasn't much difference in price between them all with slightly varied levels of cover etc!
As I had used Flux many moons ago, I decided to go with them. Filled all the necessary documents and extra info they needed, all good. Until, I had a random phone call from Flux stating that I owed them money from an old policy in 2009, something like £70-80 (i cant remember the exact figure)! Obviously I contested as it was the first I'd heard of any money outstanding from a previous policy! Especially a policy that finished over 6 years ago!!
And if I didn't pay them the money owed, they would void my policy. Now at this point I'm in a stalemate as I had already paid a deposit and first months premium for my new policy, so I would lose that. Plus to cancel my new policy I'd have to pay the money owed, PLUS admin fees etc which added up to another £70...
So I either pay the £70-80 and carry on with my policy. Or cancel, lose my deposit and first month AND pay an additional £70 in fees...
Talk about being stuck between a rock and a hard place! I had to be blunt with the sales person who kept having to go back to their manager etc. I was not willing to pay the supposedly money owed, nor pay £70 to cancel my policy.
In the end they were willing to settle it if I payed half of what was "owed". I still said no! Stuck to my guns. Finally they quashed the "money owed" and the policy is continuing as normal
Will I use flux again? Doubtful.
I needed a quote for my Volvo 240 with a b230 FK turbo conversion. So I phoned all the "specialists" and to be honest, there wasn't much difference in price between them all with slightly varied levels of cover etc!
As I had used Flux many moons ago, I decided to go with them. Filled all the necessary documents and extra info they needed, all good. Until, I had a random phone call from Flux stating that I owed them money from an old policy in 2009, something like £70-80 (i cant remember the exact figure)! Obviously I contested as it was the first I'd heard of any money outstanding from a previous policy! Especially a policy that finished over 6 years ago!!
And if I didn't pay them the money owed, they would void my policy. Now at this point I'm in a stalemate as I had already paid a deposit and first months premium for my new policy, so I would lose that. Plus to cancel my new policy I'd have to pay the money owed, PLUS admin fees etc which added up to another £70...
So I either pay the £70-80 and carry on with my policy. Or cancel, lose my deposit and first month AND pay an additional £70 in fees...
Talk about being stuck between a rock and a hard place! I had to be blunt with the sales person who kept having to go back to their manager etc. I was not willing to pay the supposedly money owed, nor pay £70 to cancel my policy.
In the end they were willing to settle it if I payed half of what was "owed". I still said no! Stuck to my guns. Finally they quashed the "money owed" and the policy is continuing as normal
Will I use flux again? Doubtful.
I wish I had the clairvoyant skills that Flux employees seem to have, whereby they already know I'm a PHer before I tell them, that way I'd avoid every accident before it happened.
15% discount would be worth having if attainable, but is it not just the usual "member club" discount that they have touted since the dawn of time? I challenge anyone to be able to evidence that they called up, got a quote, mentioned PH and had 15% taken off. If they did then it is just further evidence that flux pad out their slice of the premium.
Customer service is poor, claim management is poor, integrity is poor.
I called A-Plan, great at everything and found me a cracking deal.
15% discount would be worth having if attainable, but is it not just the usual "member club" discount that they have touted since the dawn of time? I challenge anyone to be able to evidence that they called up, got a quote, mentioned PH and had 15% taken off. If they did then it is just further evidence that flux pad out their slice of the premium.
Customer service is poor, claim management is poor, integrity is poor.
I called A-Plan, great at everything and found me a cracking deal.
Dion20vt said:
I've used Flux many times in the past, insuring a couple of Volvo T5's and the sort. Always found their service ok and prices cheap. This was back in 2006/07/08. For whatever reason from '09 onwards I insured my cars with various other companies up until last month.
I needed a quote for my Volvo 240 with a b230 FK turbo conversion. So I phoned all the "specialists" and to be honest, there wasn't much difference in price between them all with slightly varied levels of cover etc!
As I had used Flux many moons ago, I decided to go with them. Filled all the necessary documents and extra info they needed, all good. Until, I had a random phone call from Flux stating that I owed them money from an old policy in 2009, something like £70-80 (i cant remember the exact figure)! Obviously I contested as it was the first I'd heard of any money outstanding from a previous policy! Especially a policy that finished over 6 years ago!!
And if I didn't pay them the money owed, they would void my policy. Now at this point I'm in a stalemate as I had already paid a deposit and first months premium for my new policy, so I would lose that. Plus to cancel my new policy I'd have to pay the money owed, PLUS admin fees etc which added up to another £70...
So I either pay the £70-80 and carry on with my policy. Or cancel, lose my deposit and first month AND pay an additional £70 in fees...
Talk about being stuck between a rock and a hard place! I had to be blunt with the sales person who kept having to go back to their manager etc. I was not willing to pay the supposedly money owed, nor pay £70 to cancel my policy.
In the end they were willing to settle it if I payed half of what was "owed". I still said no! Stuck to my guns. Finally they quashed the "money owed" and the policy is continuing as normal
Will I use flux again? Doubtful.
What the hell?! What did they say the £80 was owed for?I needed a quote for my Volvo 240 with a b230 FK turbo conversion. So I phoned all the "specialists" and to be honest, there wasn't much difference in price between them all with slightly varied levels of cover etc!
As I had used Flux many moons ago, I decided to go with them. Filled all the necessary documents and extra info they needed, all good. Until, I had a random phone call from Flux stating that I owed them money from an old policy in 2009, something like £70-80 (i cant remember the exact figure)! Obviously I contested as it was the first I'd heard of any money outstanding from a previous policy! Especially a policy that finished over 6 years ago!!
And if I didn't pay them the money owed, they would void my policy. Now at this point I'm in a stalemate as I had already paid a deposit and first months premium for my new policy, so I would lose that. Plus to cancel my new policy I'd have to pay the money owed, PLUS admin fees etc which added up to another £70...
So I either pay the £70-80 and carry on with my policy. Or cancel, lose my deposit and first month AND pay an additional £70 in fees...
Talk about being stuck between a rock and a hard place! I had to be blunt with the sales person who kept having to go back to their manager etc. I was not willing to pay the supposedly money owed, nor pay £70 to cancel my policy.
In the end they were willing to settle it if I payed half of what was "owed". I still said no! Stuck to my guns. Finally they quashed the "money owed" and the policy is continuing as normal
Will I use flux again? Doubtful.
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