Do you have to be rude to be a used prestige car dealer ?

Do you have to be rude to be a used prestige car dealer ?

Author
Discussion

Beefmeister

16,482 posts

230 months

Wednesday 19th August 2015
quotequote all
Cactussed said:
Go and speak to Joseph at Knowl Hill.
Seriously.
Ha, just make sure Joe has had the required amount of sleep/booze first!

But seriously though, another big thumbs up for Knowl Hill here.

Vixpy1

42,624 posts

264 months

Wednesday 19th August 2015
quotequote all
Beefmeister said:
Cactussed said:
Go and speak to Joseph at Knowl Hill.
Seriously.
Ha, just make sure Joe has had the required amount of sleep/booze first!

But seriously though, another big thumbs up for Knowl Hill here.
Thirded, top bloke

Vipers

32,876 posts

228 months

Wednesday 19th August 2015
quotequote all
Two memorable episodes.

Rover dealer, as I sat in the car, dealer says "It suits you sir", gave him 1 out of 10.

AUDI dealer when the A8 came out, I turned up on a Sunday, tee shirt and trainers with my young son, asked if they had an A8 demo.

Dealer picked up a set of keys, pointed to the A8 demonstrator, "There you are sir, go and have some fun".

Wow, 20 mins later as I returned the keys, I said "I thought you would have come with me", he said "I believe bums in seats sell cars not dealers".

And and no point did he ask to see my licence, address or anything else, gave him 10 out of 10.




smile

Homer J

789 posts

218 months

Wednesday 19th August 2015
quotequote all
As some have said, there are good dealers out there.

I don't buy cars anywhere near the value of many on here (996 Turbo), but the MD of the Specialist I deal with treats me great. Their selling Porsche 918's, Carrera GT's and highly collectable stuff.

If I walk into the showroom and the MD see's me, becuase there is this "relationship", he's striaght over. A shake of the hand a bit of craic and a sit down. If his phone rings he'll pick it up and just say "I'll call you back". Attention straight back to me.

Yet if I walk into my local BMW dealer, I can be blanked for 30 mins before some greasy haired salesman might honour with with his presense.

DevonPaul

1,181 posts

137 months

Wednesday 19th August 2015
quotequote all
Homer J said:
As some have said, there are good dealers out there.

I don't buy cars anywhere near the value of many on here (996 Turbo), but the MD of the Specialist I deal with treats me great. Their selling Porsche 918's, Carrera GT's and highly collectable stuff.

If I walk into the showroom and the MD see's me, becuase there is this "relationship", he's striaght over. A shake of the hand a bit of craic and a sit down. If his phone rings he'll pick it up and just say "I'll call you back". Attention straight back to me.

Yet if I walk into my local BMW dealer, I can be blanked for 30 mins before some greasy haired salesman might honour with with his presense.
Your specialist workd for himself, wants to build a base of repeat customers, and knows that this is often done by word of mouth.

Your BMW salesman will be off to Audi or Skoda or Ford in a month or 2, so doesn't care.

MRPULLHARD

318 posts

131 months

Wednesday 19th August 2015
quotequote all
homer , did you buy your car from that specialist ? if you did and its the one I am thinking it is , the least he can do is have some craic with you . Hes laughing all the way to the bank !!

Burwood

18,709 posts

246 months

Friday 21st August 2015
quotequote all
Vipers said:
Two memorable episodes.

Rover dealer, as I sat in the car, dealer says "It suits you sir", gave him 1 out of 10.

AUDI dealer when the A8 came out, I turned up on a Sunday, tee shirt and trainers with my young son, asked if they had an A8 demo.

Dealer picked up a set of keys, pointed to the A8 demonstrator, "There you are sir, go and have some fun".

Wow, 20 mins later as I returned the keys, I said "I thought you would have come with me", he said "I believe bums in seats sell cars not dealers".

And and no point did he ask to see my licence, address or anything else, gave him 10 out of 10.




smile
but did you buy the A8?

Burwood

18,709 posts

246 months

Friday 21st August 2015
quotequote all
Vipers said:
Two memorable episodes.

Rover dealer, as I sat in the car, dealer says "It suits you sir", gave him 1 out of 10.

AUDI dealer when the A8 came out, I turned up on a Sunday, tee shirt and trainers with my young son, asked if they had an A8 demo.

Dealer picked up a set of keys, pointed to the A8 demonstrator, "There you are sir, go and have some fun".

Wow, 20 mins later as I returned the keys, I said "I thought you would have come with me", he said "I believe bums in seats sell cars not dealers".

And and no point did he ask to see my licence, address or anything else, gave him 10 out of 10.




smile
but did you buy the A8?

wtdoom

3,742 posts

208 months

Friday 28th August 2015
quotequote all
Wilder said:
Thought I would add this little nugget from a custom builders 4x4 website in the USA where their vehicles sell for between $130K - $275K. This for me makes the arrogance mentioned by dealers in this thread seem like they are polite to the point of fawning over you by comparison - It really is a gem under the "you couldn't make it up" category:

"If your inquiry is regarding pricing only, please read the "KNOW" section of our site first, as these vehicles are hand restored, built and customized and therefore the costing is not for everyone. Should you find that you want something no one else has and you can afford it please call us. We do not send out build list to email inquiries without a deposit. We do not provide information on where to buy parts we use. Thank you."
Also in their "know " section:
If you want the real thing, it costs money. If you are okay with a copy cat so that others think you have a ***** you probably are not the right customer for us anyway.Its a heck of a lot of money to spend for disappointment. There is a premium for the real deal.

How can anyone fail to be charmed with such a website is beyond me..Hell I`m signing up for one right now (better check the piggy bank first though).
biglaugh




Edited by Wilder on Friday 28th August 15:11
Wow just wow

graeme4130

3,828 posts

181 months

Friday 28th August 2015
quotequote all
Vipers said:
Two memorable episodes.

Rover dealer, as I sat in the car, dealer says "It suits you sir", gave him 1 out of 10.

AUDI dealer when the A8 came out, I turned up on a Sunday, tee shirt and trainers with my young son, asked if they had an A8 demo.

Dealer picked up a set of keys, pointed to the A8 demonstrator, "There you are sir, go and have some fun".

Wow, 20 mins later as I returned the keys, I said "I thought you would have come with me", he said "I believe bums in seats sell cars not dealers".

And and no point did he ask to see my licence, address or anything else, gave him 10 out of 10.




smile
As much as I see the dealers point, letting someone drive their car without seeing a driving license is against the law

Wilder

1,509 posts

209 months

Friday 28th August 2015
quotequote all
Thought I would add this little nugget from a custom builders 4x4 website in the USA where their vehicles sell for between $130K - $275K. This for me makes the arrogance mentioned by dealers in this thread seem like they are polite to the point of fawning over you by comparison - It really is a gem under the "you couldn't make it up" category:

"If your inquiry is regarding pricing only, please read the "KNOW" section of our site first, as these vehicles are hand restored, built and customized and therefore the costing is not for everyone. Should you find that you want something no one else has and you can afford it please call us. We do not send out build list to email inquiries without a deposit. We do not provide information on where to buy parts we use. Thank you."
Also in their "know " section:
If you want the real thing, it costs money. If you are okay with a copy cat so that others think you have a ***** you probably are not the right customer for us anyway.Its a heck of a lot of money to spend for disappointment. There is a premium for the real deal.

How can anyone fail to be charmed with such a website is beyond me..Hell I`m signing up for one right now (better check the piggy bank first though).
biglaugh