SICOM UK Contact?

[mwstewart]

Does anyone have a contact for a UK SICOM distributor? The site phone number goes through to an international switchboard.

In the past I've dealt with Wolfgang in Germany but I've read he's taken to ripping people off.

Thanks.

[TISPKJ]

Hi, think there was a link on the McLaren owners facebook page recently, will have a look for you.

[paulmnz]

Appears these people are the exclusive UK distributor:
http://www.torenno.com/about-torenno-performance

Be interested to hear how you get on, as I may be a customer at some point in the future...

mwstewart said:

Does anyone have a contact for a UK SICOM distributor? The site phone number goes through to an international switchboard.

In the past I've dealt with Wolfgang in Germany but I've read he's taken to ripping people off.

Thanks.

[F355GTS]

mwstewart said:

Does anyone have a contact for a UK SICOM distributor? The site phone number goes through to an international switchboard.

In the past I've dealt with Wolfgang in Germany but I've read he's taken to ripping people off.

Thanks.

As posted over on CS I'm not sure the UK company are active. Surprised by your comment about Wolfgang, I'll not deny he was a bit slow to refund the deposit on return of the used discs but my dealings with him were OK

[TISPKJ]

Mate, try this sicom uk agent apparently www.torenno.com

[cgt2]

Same here, Wolfgang was fine to deal with for me and I do believe I was one of the first people on this forum to have dealings with Sicom (my 430 pics have been circulated here quite a lot since), I was pleased with the service and it cost me a quarter of the amount Ferrari would have charged.

[Magic919]

There was a UK representative posting in the Porsche section. He stopped dealing with them in the end. Here's one of his posts.

Schermerhorn said:

I am more disappointed, Philip. If they got their sh*t in order, none of this would have happened. I saw it coming, even on my 30th birthday I was getting aggro from them and from irate customers who were promised a deadline only to have had it missed by weeks.

I did my best to get things jam-free and placate as many people as I could but in the end, SICOM didn't capitulate and tough choices had to be made.

[paulmnz]

EDIT: someone beat me to it! - anyway

I just read through the porsche thread on sicom.

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

Key post quoted below. I can understand businesses can some times be caught out and grow a bit too quickly.

I'll probably still use Foxx when mine need doing (in the absence of a UK distributor) - just pay with a credit card - if you have any issues you will get an immediate refund from the CC provider and they in turn sort it out with the vendor. I'd had to do this on a couple of occasions in the past for unrelated car parts which a supplier messed about for months trying to get from the US for me - the card issuer has had the money back on the card within a couple of weeks after a brief investigation.

Since the only alternative appears to be OEM discs, I'm prepared to suffer a little inconvenience and maybe a bit of chasing in order to save £10k



QUOTE from user 'Schermerhorn' in the porsche thread:

Saturday 2nd July quote quote all

Hi guys,

I have just noticed this thread again and thought I ought to reply.

I no longer work for SICOM, some things happened which led me to parting ways with them. I gave notice to them and tried to tie up a few loose ends with customers who were left hanging before leaving. This was May time.

Incidents such as the above become common place with them, and I don't think Wolfgang was fully in charge any more. Wolfgang himself ran the company very well but I think accountants and other people (who didn't give a st about customer service, and just stretched the finances to the end) had too much say-so in the end.

Their work became quite busy and SICOM in Slovenia (where all carbon production and refurbishment took place) couldn't keep up with the demand. Their autoclaves kept breaking down, things were not labelled properly, customers got the wrong items (996 GT2 discs with wrong bells attached etc) and too much F1 and
LeMans work meant that the refurbishment side of things took a massive back step and the MD's in Slovenia never prioritised it enough once the F1 cheques started coming through.

All of this led to me looking like an idiot, driving to various locations in the UK or being on the phone trying to reassure customers that their items would be delivered on time etc and Slovenia kept messing Wolfgang around etc. In the end, more to do with the aggravation I walked away. I had done my part which was to build up their profile and perhaps did it too well in that their orders increased massively globally. On SICOM's side in Slovenia they just never invested in the infastructure and it led to where it is today.

Such a massive shame, their products were excellent and OEM equivalent and I truly believe this company could have been a giant killer potentially but it was run by idiots who messed things up and sullied the good name of the brand that took years to build up.

[mwstewart]

Thanks all. I have dealt with Wolfgang in the past and did not have an issue - in fact Foxx were quite responsive, but the two reviews in http://www.ferrarichat.com/forum/technical-q/50297... have lead me to investigate an alternative.

[TISPKJ]

mwstewart - assume you are looking at having ceramics refurbed or are you looking to replace ? if replace then Movit seem to be the no1 choice if you are going to use the car on track, same money as std but genuinely last forever I am told.

[mwstewart]

TISPKJ said:

mwstewart - assume you are looking at having ceramics refurbed or are you looking to replace ? if replace then Movit seem to be the no1 choice if you are going to use the car on track, same money as std but genuinely last forever I am told.

Thank you. I’m not heavily tracking the car so don’t want the unsprung weight penalty of full CCR.

I've made the decision to avoid SICOM and use a new set of discs from an alternative car. I will report back on progress.

[isaldiri]

mwstewart said:

Thank you. I’m not heavily tracking the car so don’t want the unsprung weight penalty of full CCR.

I've made the decision to avoid SICOM and use a new set of discs from an alternative car. I will report back on progress.

Perhaps try to see if someone could fit 997 GT3 sized Surface Transforms rotors to the existing bells and whether that might work. ST make (or used to make) the movit rotors but you can get them here for a lot less and the 7GT3 ST rotors are pretty much the same size as you are going to need (390/380). JZM seem to think the ST rotors are very very long lasting even under track use.

Or given it's the same GM/Corvette CCM rotor that might be an easier one to get done and doubtless a lot less than what Ferrari would charge.

Edited by isaldiri on Friday 25th November 11:08

[mwstewart]

isaldiri said:

Perhaps try to see if someone could fit 997 GT3 sized Surface Transforms rotors to the existing bells and whether that might work. ST make (or used to make) the movit rotors but you can get them here for a lot less and the 7GT3 ST rotors are pretty much the same size as you are going to need (390/380). JZM seem to think the ST rotors are very very long lasting even under track use.

Or given it's the same GM/Corvette CCM rotor that might be an easier one to get done and doubtless a lot less than what Ferrari would charge.

Edited by isaldiri on Friday 25th November 11:08

Thanks. I'm going for Corvette ZR1 discs. I've found them for just over £1k each which is amazing for a brand new Brembo disc. Import and tax on top but both still come in less than Ferrari charge for one!

They are 394mm compared to 398mm original, but the loss of 2mm per side is not going to make a difference.

[Schermerhorn]

Hi guys, just checking in.

There is no alternative to what SICOM were offering. The product was phenomenal and could have been the game changer that people were looking for but the operations side of things just fell flat. I am sure they will be up and running again. I'll also add that it wasn't entirely Wolfgang's fault (though the language barrier and his slowness didn't exactly help) but more to do with operations in Slovenia (MS Productions; SICOM's umbrella company).

[mwstewart]

Schermerhorn said:

Hi guys, just checking in.

There is no alternative to what SICOM were offering. The product was phenomenal and could have been the game changer that people were looking for but the operations side of things just fell flat. I am sure they will be up and running again. I'll also add that it wasn't entirely Wolfgang's fault (though the language barrier and his slowness didn't exactly help) but more to do with operations in Slovenia (MS Productions; SICOM's umbrella company).

Thank you for the input.