BBQ at 2:30 am - Just keeps on rolling
Discussion
EmmaJ said:
I hate being a passenger in a car, so I can appreciate how you feel about being a passenger on a plane.
A V8 camper van is perhaps a bridge too far
. I trust you'll be taking it to the next vmax? 
If your going to buy a camper, then one with a big block V8 HAS to be a good idea surely?A V8 camper van is perhaps a bridge too far
. I trust you'll be taking it to the next vmax? monkfish1 said:
Had a mate that ran a pub for a few ears. She reckoned you could usually tell them easy enough from real punters.
Depends on the level of trade and location, very hard in a london pub but easyer in a locals, AS LONG as your staff do there jobs you should get 100% most of the time.Saying that the points system is very tuff, lost 4% on one last year for one bit of toilet paper in the ladys on the floor at 8pm n a friday while taking over £500 an hour!!
Edited by 007 VXR on Wednesday 8th July 18:35
007 VXR said:
Depends on the level of trade and location, very hard in a london pub but easyer in a locals, AS LONG as your staff do there jobs you should get 100% most of the time.
IIRC it goes broadly along these lines for at least an 80% score (at least for the chains I worked in):1: Acknowledge customers within 30 seconds at the bar
2: Inform of any delays in serving either food (busy kitchen) or drink (busy bar)
3: Keep the place clean
4: Be polite
The rest of it then just comes down to brand standards. Really not hard to keep to those standards with a small amount of training and staff competence.
R8VXF said:
IIRC it goes broadly along these lines for at least an 80% score (at least for the chains I worked in):
1: Acknowledge customers within 30 seconds at the bar
2: Inform of any delays in serving either food (busy kitchen) or drink (busy bar)
3: Keep the place clean
4: Be polite
The rest of it then just comes down to brand standards. Really not hard to keep to those standards with a small amount of training and staff competence.
harder than that now .. with M+B there was over 180 question 1: Acknowledge customers within 30 seconds at the bar
2: Inform of any delays in serving either food (busy kitchen) or drink (busy bar)
3: Keep the place clean
4: Be polite
The rest of it then just comes down to brand standards. Really not hard to keep to those standards with a small amount of training and staff competence.
Basic ( including brand standard) would only get you about 60% ......
Our company avg is 89%
Pubs scores on my area last month (22 pubs)
5 x 100%
4 x 96%
3 x 88%
2 x 80%
4 x 79%
3 x 62 %
1 x 60%
So far this month
2 x 100%
1 x 96%
1 x 88%
1 x 79%
Edited by 007 VXR on Wednesday 8th July 18:43
007 VXR said:
R8VXF said:
IIRC it goes broadly along these lines for at least an 80% score (at least for the chains I worked in):
1: Acknowledge customers within 30 seconds at the bar
2: Inform of any delays in serving either food (busy kitchen) or drink (busy bar)
3: Keep the place clean
4: Be polite
The rest of it then just comes down to brand standards. Really not hard to keep to those standards with a small amount of training and staff competence.
harder than that now .. with M+B there was over 180 question 1: Acknowledge customers within 30 seconds at the bar
2: Inform of any delays in serving either food (busy kitchen) or drink (busy bar)
3: Keep the place clean
4: Be polite
The rest of it then just comes down to brand standards. Really not hard to keep to those standards with a small amount of training and staff competence.
Basic ( including brand standard) would only get you about 60% ......
Our company avg is 89%
Pubs scores on my area last month (22 pubs)
5 x 100%
4 x 96%
3 x 88%
2 x 80%
4 x 79%
3 x 62 %
1 x 60%
So far this month
2 x 100%
1 x 96%
1 x 88%
1 x 79%
Edited by 007 VXR on Wednesday 8th July 18:43
now 
007 VXR said:
Working from home today and tomorrow due to strikes
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