Gutted, mapping :(

Author
Discussion

mailer555

Original Poster:

227 posts

132 months

Friday 26th December 2014
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Is that what it means? He's locked the map? Can you confirm that I was going about getting the map from the car the right way please?

Silent1

19,761 posts

236 months

Friday 26th December 2014
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mailer555 said:
Is that what it means? He's locked the map? Can you confirm that I was going about getting the map from the car the right way please?
yes he's locked the map, totally out of order.

mailer555

Original Poster:

227 posts

132 months

Friday 26th December 2014
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So is there nothing I can do with it till they come back from there holls?

ARAF

20,759 posts

224 months

Friday 26th December 2014
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mailer555 said:
So is there nothing I can do with it till they come back from there holls?
If that is what has happened, then correct. frown

I really don't understand why people do this. banghead

anonymous-user

55 months

Saturday 27th December 2014
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mailer555 said:
So is there nothing I can do with it till they come back from there holls?
Take it to Monkfish, they can unlock it and tune it properly.

MyM8V8

9,457 posts

196 months

Saturday 27th December 2014
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wormus said:
mailer555 said:
So is there nothing I can do with it till they come back from there holls?
Take it to Monkfish, they can unlock it and tune it properly.
Doubt they can unlock a locked ECU, but IIRC the map can be overwritten.

gsd2000

11,515 posts

184 months

Saturday 27th December 2014
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If monkfish is too far away then try a mail order tune by PatG.

Unlimited updates and hes a good tuner

anonymous-user

55 months

Saturday 27th December 2014
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MyM8V8 said:
Doubt they can unlock a locked ECU, but IIRC the map can be overwritten.
Mine was locked by my previous tuner. Roger sent it off to a man who sorted it out so Roger could program it with HPT. It is possible.

ARAF

20,759 posts

224 months

Saturday 27th December 2014
quotequote all
wormus said:
MyM8V8 said:
Doubt they can unlock a locked ECU, but IIRC the map can be overwritten.
Mine was locked by my previous tuner. Roger sent it off to a man who sorted it out so Roger could program it with HPT. It is possible.
As much as I will recommend Monkfish and WP, as the OP has EFI Live software, I don't think an HP Tuners map will be his best option.

I think/hope that Ringram has messaged the OP, as he is the European distributor for EFI, and whatever his prejudices towards Pistonheads, this customer needs him (assuming the problem is the map).

stevieturbo

17,278 posts

248 months

Saturday 27th December 2014
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ARAF said:
As much as I will recommend Monkfish and WP, as the OP has EFI Live software, I don't think an HP Tuners map will be his best option.

I think/hope that Ringram has messaged the OP, as he is the European distributor for EFI, and whatever his prejudices towards Pistonheads, this customer needs him (assuming the problem is the map).
Although to be fair. If another user locks a customers ecu, that isnt really a dealers issue to deal with. It's between the tuner and their customer.

Also, sellers of tuning software have no control over the abilities...or lack of, of any tuners.

The OP should discuss with the tuner he paid money to, and this tuner should be unlocking the ecu if it is indeed locked.

Of course, this does also assume he actually used EFILive in the first place ?

stigmundfreud

22,454 posts

211 months

Saturday 27th December 2014
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Take it to monkfish, sell me your efilive

mailer555

Original Poster:

227 posts

132 months

Saturday 27th December 2014
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Yes, it was tuned using efi live. Ringram has been in touch and has been dead helpfull with giving me pointers on what to try, the wife is away out in the car most of today so will try ringrams suggestions tonight when she's back.

MyM8V8

9,457 posts

196 months

Saturday 27th December 2014
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As far as I am concerned NO ONE, other than the owner of the vehicle, should be able to lock an ECU that does not belong to them.

I'm sick to death of hearing about tuners who do this.


stevieturbo

17,278 posts

248 months

Saturday 27th December 2014
quotequote all
MyM8V8 said:
As far as I am concerned NO ONE, other than the owner of the vehicle, should be able to lock an ECU that does not belong to them.

I'm sick to death of hearing about tuners who do this.
The problem is some "tuners" lock the ecu, under the pretence or belief that the information now stored is their "intellectual property"
And to a degree you could argue that. But for something as mundane and common as most cars are, that would be a very hard argument to justify.

If it was some seriously hot car where the tuner had done lot of development work and there really was something special inside, or it is some sort of race series where it must be locked to prevent tampering, then you can fully understand.
Or sometimes just to protect the engine from delving customers, but again at the owners request the ecu should be unlocked and perhaps returned exactly as it was before the tuner did anything.

The only place locally I've ever heard who locks stuff, I can only assume it was to hide his poor work...and the locking did come back to bite him several times with very irate customers when they had problems. The tuner could hardly argue the problems werent related to his work...when he had locked the ecu !

I've only ever locked one ecu...and that was 100% to protect the owner from themselves as they were a complete and utter muppet. Although he never did try and dabble in the end.

MyM8V8

9,457 posts

196 months

Saturday 27th December 2014
quotequote all
stevieturbo said:
MyM8V8 said:
As far as I am concerned NO ONE, other than the owner of the vehicle, should be able to lock an ECU that does not belong to them.

I'm sick to death of hearing about tuners who do this.
The problem is some "tuners" lock the ecu, under the pretence or belief that the information now stored is their "intellectual property"
And to a degree you could argue that. But for something as mundane and common as most cars are, that would be a very hard argument to justify.

If it was some seriously hot car where the tuner had done lot of development work and there really was something special inside, or it is some sort of race series where it must be locked to prevent tampering, then you can fully understand.
Or sometimes just to protect the engine from delving customers, but again at the owners request the ecu should be unlocked and perhaps returned exactly as it was before the tuner did anything.

The only place locally I've ever heard who locks stuff, I can only assume it was to hide his poor work...and the locking did come back to bite him several times with very irate customers when they had problems. The tuner could hardly argue the problems werent related to his work...when he had locked the ecu !

I've only ever locked one ecu...and that was 100% to protect the owner from themselves as they were a complete and utter muppet. Although he never did try and dabble in the end.
If the customer has paid the bill for a substantial amount of custom tuning, the intellectual property in that unique tune should belong to that client.

stevieturbo

17,278 posts

248 months

Saturday 27th December 2014
quotequote all
MyM8V8 said:
If the customer has paid the bill for a substantial amount of custom tuning, the intellectual property in that unique tune should belong to that client.
When you buy a PC with Windows on it...you dont buy all rights to Windows. Your copy is solely for you on your computer.

If the map was unlocked, the customer could then try and distribute or pass on the information held within to others and it can and does happen.

The IP even when locked on the ecu does belong to the client, and only the client to use every day etc. But it may not be for that client to distribute or modify unless this was agreed with the tuner from the outset in which case it may remain unlocked.

But none of that really applies in this instance anyway

And it's little different to EFILive itself. You buy one license per ecu...why doesnt the software give you free access to all ecu's ?

stigmundfreud

22,454 posts

211 months

Saturday 27th December 2014
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When you buy windows you haven't comissioned it. If you provide the tools and comission the tune you should own it. I can understand wortec or wp locking their tunes but I i was buying tailor made I am paying for my own rights..

stevieturbo

17,278 posts

248 months

Saturday 27th December 2014
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stigmundfreud said:
I can understand wortec or wp locking their tunes but I i was buying tailor made I am paying for my own rights..
Why is it fine for them to lock a generic tune then and not someone else spending the time to actually develop one specifically for your vehicle.

Is a generic mild tune worth more than one dedicated to your setup ? Which costs more ?

ARAF

20,759 posts

224 months

Saturday 27th December 2014
quotequote all
stevieturbo said:
stigmundfreud said:
I can understand wortec or wp locking their tunes but I i was buying tailor made I am paying for my own rights..
Why is it fine for them to lock a generic tune then and not someone else spending the time to actually develop one specifically for your vehicle.

Is a generic mild tune worth more than one dedicated to your setup ? Which costs more ?
In a custom tune, you have paid for the development time. In a generic tune, you are paying for a tune that someone has developed at their own expense, and is charging a market price for the use of it.

Similar to the Microsoft analogy.

stigmundfreud

22,454 posts

211 months

Saturday 27th December 2014
quotequote all
You comission me to shoot your wedding, you own the rights to the photos. I comission you to model for me I own the rights. As said if I buy a wortec tune I am paying for their ip.