Tourer warranty? Dougie!

[r-kid]

Dougie, quick question about the warranty on the tourer, the garage is saying its not listed so cannot get authorisation for the work. I know it's probably not your area but can you help at all?

Thanks

[DougieMc]

Send me an email and I will look into it for you

[ARAF]

Good man Dougie.

I don't know why you need his help though. Why not just take a copy of any magazine it appeared in, and say "See, it's a Vauxhall."

[r-kid]

DougieMc said:

Send me an email and I will look into it for you

Email sent

Thanks

ARAF said:

I don't know why you need his help though. Why not just take a copy of any magazine it appeared in, and say "See, it's a Vauxhall."

I did explain that it was the press car but it didn't seem to help.

[Tattooboy]

It's a shame some VX dealers can't use a little initiative and help customers out!!

It doesn't take a lot.......does it !!!!!!!!!!!!!!!!!

"Yes sir, I see you have a new registered VX but it doesn't appear on our system, leave it with us and we will do some ringing around and get back you, apologies for any inconvenience"

[r-kid]

Just thought I'd update this as Dougie has been brilliant , this is now sorted & the car is being worked on.

[Tattooboy]

r-kid said:

Just thought I'd update this as Dougie has been brilliant , this is now sorted & the car is being worked on.

Sounds like someone in VX has some nasty ankle bite marks now !!

Glad Dougie got it sorted, and rather quickly too

[ARAF]

Tattooboy said:

Sounds like someone in VX has some nasty ankle bite marks now !!

He's a good bloke - for a Scot.

[S800VXR]

Tattooboy said:

It's a shame some VX dealers can't use a little initiative and help customers out!!

It doesn't take a lot.......does it !!!!!!!!!!!!!!!!!

"Yes sir, I see you have a new registered VX but it doesn't appear on our system, leave it with us and we will do some ringing around and get back you, apologies for any inconvenience"

Very much so! and exactly why I won't finally pull the trigger on a new GTS!

Glad this ones been sorted and wish I'd known of the wee fella a few years ago.

[DRC72]

r-kid said:

Just thought I'd update this as Dougie has been brilliant , this is now sorted & the car is being worked on.

I he is a good lad is Dougie.

[ARAF]

DRC72 said:

r-kid said:

Just thought I'd update this as Dougie has been brilliant , this is now sorted & the car is being worked on.

I he is a good lad is Dougie.

He is. He even lets us non-Vauxhall Aussie cars join in.

[007 VXR]

Nice one Dougie

[jameshsv]

Dougie you are the dogs bks.Even though you have no dress sense

[ARAF]

jameshsv said:

Dougie you are the dogs bks.Even though you have no dress sense

He may not have a dress sense, but he's been known to wear a skirt.