Electric shower problem

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Discussion

skeggysteve

Original Poster:

5,724 posts

217 months

Sunday 26th February 2017
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About 18 month ago we had a new shower fitted, supposed to be top of the range designed for disabled people.

It is supposed to keep the set temperature and not be affected by water flow etc.

About 4 months ago the temperature started to fluctuate - it would go up so you turn the temperature down and then it would go cold.

The company that installed it came out and did something (re-commissioned?) that solved the problem for a weeks or so.

They then sent an 'engineer' from the manufacturer that did the same thing and he said there was nothing wrong (so they charged the company that installed it £80) - the temperature did stay stable when he was testing it - but the next time it was used the problem was still there.

I have tried the re-commissioning thing (hold down flow and start buttons for x seconds etc.) but it's still a problem.

This afternoon my wife, who has to shower sitting down, had to basically fall out of the shower stool to get away from the water as it had gone very hot.

She has gone on Twitter to moan about it to the manufacturer so we'll see what they have to say but I wonder if anyone has any other ideas.

TIA


Cerbhd

338 posts

91 months

Sunday 26th February 2017
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Not my field of expertise but it definitely should have an anti-scold setting that the shower cannot rise above. If it nearly injured your wife I would gp higher than twitter! (I know it's the weekend and the manufacturer is closed)

skeggysteve

Original Poster:

5,724 posts

217 months

Sunday 26th February 2017
quotequote all


Cerb - I'm sure that it didn't get hot enough to scold but it does get hot enough to make me get out and I like the water hotter than my wife.

We'll wait and see what the manufacturer has to say.

My point is that it has worked fine for over a year now it's not right and the manufactures 'engineer' says it's working perfectly.