Discussion
So my car went off to Lancaster Aston last month to have all the paint bubbles resolved. AM offered to pay 30% of the cost so I was left just under £1400 to pay.
Whilst it was in the bodyshop manager called me and sent photo's of further defects on the doors and rear arch. The handles were also affected.
He explained straight away that there would be no point trying to get more money from AM. But, he would complete all the work within the initial qiote.
Very happy with the result, a totally scratch and chip free 2005 DB9
(just the small issue of the cracked trim inside ns door to resolve)
Whilst it was in the bodyshop manager called me and sent photo's of further defects on the doors and rear arch. The handles were also affected.
He explained straight away that there would be no point trying to get more money from AM. But, he would complete all the work within the initial qiote.
Very happy with the result, a totally scratch and chip free 2005 DB9
(just the small issue of the cracked trim inside ns door to resolve)
Well my corrosion thread was taken down. Seems its inappropriate to mention names of these who are lying to you and ignoring your corrosion issues in your 2007 DB9.
Mine is a 2007. Problems all round. Bill cica £3000. Probably much from an authorised aston paint shop Aston offered a derisory £250. Pathetic
It's in the hands of the lawyers.
Any else dealing with their Gaydon bubble car right now?
Mine is a 2007. Problems all round. Bill cica £3000. Probably much from an authorised aston paint shop Aston offered a derisory £250. Pathetic
It's in the hands of the lawyers.
Any else dealing with their Gaydon bubble car right now?
mojo21 said:
Well my corrosion thread was taken down. Seems its inappropriate to mention names of these who are lying to you and ignoring your corrosion issues in your 2007 DB9.
Mine is a 2007. Problems all round. Bill cica £3000. Probably much from an authorised aston paint shop Aston offered a derisory £250. Pathetic
It's in the hands of the lawyers.
Any else dealing with their Gaydon bubble car right now?
Gave up wth mine. Even went to the factory. No offer of contribution. Dealer promised to sort out a competitiveMine is a 2007. Problems all round. Bill cica £3000. Probably much from an authorised aston paint shop Aston offered a derisory £250. Pathetic
It's in the hands of the lawyers.
Any else dealing with their Gaydon bubble car right now?
quote as I would be paying. But didn't even get that from them despite involving the Service Manager and the Dealer Principle.
Aston and their dealer were absolutely useless.
No point going legal as its not rust as described in the 10 year warranty its a known paint defect that is not covered by any factory warranty
I think the time has come to raise the public profile on this.
First step would be for everyone whose car is similarly affected to stand up and be counted.
I believe AM would sit up and take notice if their reputation was to be tarnished (see what I did there ?!) by problems all down to poor preparation and/or materials. Warranty doesn't really come into this - the techniques applied were fundamentally flawed.
First step would be for everyone whose car is similarly affected to stand up and be counted.
I believe AM would sit up and take notice if their reputation was to be tarnished (see what I did there ?!) by problems all down to poor preparation and/or materials. Warranty doesn't really come into this - the techniques applied were fundamentally flawed.
drmw said:
I think the time has come to raise the public profile on this.
To what end? To try and knock down the value of the second hand cars? drmw said:
I believe AM would sit up and take notice if their reputation was to be tarnished (see what I did there ?!) by problems all down to poor preparation and/or materials. Warranty doesn't really come into this - the techniques applied were fundamentally flawed.
They didn't clean surfaces to be painted properly 6-7 years ago. The problem is in the past, not an ongoing issue. Aston Martin do not sell used cars. They don't care because they don't have to
I fully understand the frustration of having a DB9 and it showing paint flaws. Unfortunately as an owner you need to appreciate that you have a totally different relationship with your car than Aston Martin.
Their relationship ended when the car was three years old and warranty ended. From that moment onward the relationship with the car sat with whatever dealer or specialist you chose to service your car.
If, and it is a big if, you have access to a goodwill gesture from AM they may offer a consideration toward a repair to your bodywork. The reality is that you probably need a reasonable relationship with an approved dealer to assist with this.
I was lucky, the failings on my car coincided with a visit to Gaydon that Yeti arranged giving me the opportunity to discuss my paintwork. It didn't however change the outcome that AM offered 30% of the cost if completed at an AM approved bodyshop.
I wouldn't waste time or money trying to get a legal decision. The warranty is very heavily weighted toward AM.
Their relationship ended when the car was three years old and warranty ended. From that moment onward the relationship with the car sat with whatever dealer or specialist you chose to service your car.
If, and it is a big if, you have access to a goodwill gesture from AM they may offer a consideration toward a repair to your bodywork. The reality is that you probably need a reasonable relationship with an approved dealer to assist with this.
I was lucky, the failings on my car coincided with a visit to Gaydon that Yeti arranged giving me the opportunity to discuss my paintwork. It didn't however change the outcome that AM offered 30% of the cost if completed at an AM approved bodyshop.
I wouldn't waste time or money trying to get a legal decision. The warranty is very heavily weighted toward AM.
yeti said:
drmw said:
I think the time has come to raise the public profile on this.
To what end? To try and knock down the value of the second hand cars? drmw said:
I believe AM would sit up and take notice if their reputation was to be tarnished (see what I did there ?!) by problems all down to poor preparation and/or materials. Warranty doesn't really come into this - the techniques applied were fundamentally flawed.
They didn't clean surfaces to be painted properly 6-7 years ago. The problem is in the past, not an ongoing issue. Aston Martin do not sell used cars. They don't care because they don't have to
An example of how to deal with it was with Mercedes who really dropped the ball in the latter part of the 90's and early part of this century with poor rust prevention on a range of models. Now with a full MB warranty you could claim for the corrosion up to 8 years and get it sorted free of charge.
I find this ironic as nobody should understand bimetallic reaction issues like Aston Martin. All of their older cars from DB4 onwards suffered from this, notably where the body was secured to the steel frame built off the chassis. They used to brace the edges of their aluminium panels by rolling them round heavy steel wire. Anyone who was looking to buy one of these always knew to check for the telltale signs, or the recent respray which was the seller's preferred fast solution. Just add water, and bingo.
cardigankid said:
I find this ironic as nobody should understand bimetallic reaction issues like Aston Martin.
The most of this isn't galvanic reaction, it is simply poor paint preparation from the factory during a certain time period which has now been corrected.It doesn't affect all cars (my '06 is perfect) and I would assume that it only in fact affects a small minority. Top of my head, I believe there are well over 25,000 Gaydon cars in the world so not sure how widespread the problem is. Dozens or hundreds? Certainly not thousands.
As with the MB example above, it is sad that Aston don't step up and sort it... but then they open the floodgates to everyone who fancies a bit of paintwork done on an 8 year old car and they are, in the great scheme of things, a small manufacturer who struggle for money.
At my third service on my 09 DB9, this was noticed by my Dealer and fixed foc under warranty...
3 months later - out of warranty - my Dealer negotiated on my behalf with AM for these to be replaced foc...
So these issues were still happening on 09 cars, and your relationship with your Dealer can make a big difference.
3 months later - out of warranty - my Dealer negotiated on my behalf with AM for these to be replaced foc...
So these issues were still happening on 09 cars, and your relationship with your Dealer can make a big difference.
After fixing my AM Bluetooth module yesterday I then went on to wash and polish the V8VR.
At the bottom of the drivers door a paint bubble has now appeared, the door previously had a paint bubble at the drivers door handle which the Bentley dealer fixed when I purchased the car in Nov 2012.
I looked out the warranty paperwork from Bentley and it is not covered.
I will approach them today to see if they will help with this problem
However the Bentley warranty is basically supplied from Care Care Plan Ltd, on their website they also list Aston Martin as one of the manufacturers they also deal with.
Car Care plan Ltd also offer a new product "Cosmetic Warranty"
Details here
http://www.carcareplan.co.uk/products/cosmetic-war...
Could we not get together as a a group and either approach Aston Martin or Care Care Plan with a view to buying a Cosmetic Warranties
Any thoughts anyone?
At the bottom of the drivers door a paint bubble has now appeared, the door previously had a paint bubble at the drivers door handle which the Bentley dealer fixed when I purchased the car in Nov 2012.
I looked out the warranty paperwork from Bentley and it is not covered.
I will approach them today to see if they will help with this problem
However the Bentley warranty is basically supplied from Care Care Plan Ltd, on their website they also list Aston Martin as one of the manufacturers they also deal with.
Car Care plan Ltd also offer a new product "Cosmetic Warranty"
Details here
http://www.carcareplan.co.uk/products/cosmetic-war...
Could we not get together as a a group and either approach Aston Martin or Care Care Plan with a view to buying a Cosmetic Warranties
Any thoughts anyone?
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