Aston really are an embarrassement

Aston really are an embarrassement

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George29

14,707 posts

165 months

Wednesday 12th June 2013
quotequote all
mojo21 said:
And you don't seem to see this a manufacturing defect. I've always called it a bonding issue
Well so what if it is? They offer a warranty for 3 years to sort out any manufacturing defects that occur within that time. Quite simple really, but I wouldn't expect someone like yourself to understand.

mikey k

13,012 posts

217 months

Wednesday 12th June 2013
quotequote all
mojo21 said:
Don't worry so have I.

Question what were you're paint issues and what was the bill. How much of it did they pay?
Happy to answer that
Over three years on 24th June both cars in warranty

First Vantage warranty list (bought 18 months old)
  • rear bumper paint finish crap & dimples where impact beam is - resprayed & refinished
  • one headlight delaminating so replaced
  • both mirror mounts replaced due to corrosion
  • 3 calipers replaced due to pistons corroding
  • all four wheels refurbed due to corrosion
  • Boot lock replaced after it failed to open on holiday
  • drivers seat frame and loom replaced after it failed to move and killed the battery
  • tracker reworked as part of above
  • 2 visits for brake squeal at low speed
  • corroding seat belt guides
  • roadster roof frame wearing roof

Second Vantage warranty list (built to my order from new)
  • Body shop wet sanding/cutting residue ALL over the car
  • poor paint finish to edge of bonnet and one wing (I left this as I don't want colour match issues on Lightning Silver)
  • new grill in 1st week after it fell apart
  • new battery after 2 months after 2 cells died and the car failed to start
  • new light seat leather cover due to wrinkling (rejected & compounded by damaged subframe)
  • complete new light weight seat & subrame @ £5.5k
  • a visit for brake squeal at low speed
  • a visit for ASM2 judder at low speed (TSB applied)
  • 5 visits for LOTS of squeaks and rattles, finally require the dash out and a new screen to cure the majority (still a couple there)
  • speakers distorting on Nav & bluetooth
  • a couple of leather trims replaced due to lumps in the leather
The warranty bills to the factory from the dealers are well over £25k (I saw most the invoices)
AM have wriggled most times, I've also had to get guys out from the factory to the second car.
The cost to me in fuel alone is over £600 with the dealer being over 2 hours away
Not to mention my time/lose of earnings (which I can get £125/hr for) plus the stress frown
The car/s have probably spent more than 3 months in that time off the road and in the dealers
Both have had other niggles like fogging headlights, high reading ambient temp sensors, TPMS errors, tracker issues

So you can see I've gone through A LOT more than some paint bubbles
Even after all that I really enjoy the AM experience
So much so it is getting a 5.0 GT4 conversion later in the year but I would not class myself as brand loyal
Patience & perseverance has got both my cars sorted, treating the people at the dealer and AM with some respect and courtesy pays dividends wink

mojo21

Original Poster:

170 posts

174 months

Wednesday 12th June 2013
quotequote all
mikey k said:
mojo21 said:
Don't worry so have I.

Question what were you're paint issues and what was the bill. How much of it did they pay?
Happy to answer that
Over three years on 24th June both cars in warranty

First Vantage warranty list (bought 18 months old)
  • rear bumper paint finish crap & dimples where impact beam is - resprayed & refinished
  • one headlight delaminating so replaced
  • both mirror mounts replaced due to corrosion
  • 3 calipers replaced due to pistons corroding
  • all four wheels refurbed due to corrosion
  • Boot lock replaced after it failed to open on holiday
  • drivers seat frame and loom replaced after it failed to move and killed the battery
  • tracker reworked as part of above
  • 2 visits for brake squeal at low speed
  • corroding seat belt guides
  • roadster roof frame wearing roof

Second Vantage warranty list (built to my order from new)
  • Body shop wet sanding/cutting residue ALL over the car
  • poor paint finish to edge of bonnet and one wing (I left this as I don't want colour match issues on Lightning Silver)
  • new grill in 1st week after it fell apart
  • new battery after 2 months after 2 cells died and the car failed to start
  • new light seat leather cover due to wrinkling (rejected & compounded by damaged subframe)
  • complete new light weight seat & subrame @ £5.5k
  • a visit for brake squeal at low speed
  • a visit for ASM2 judder at low speed (TSB applied)
  • 5 visits for LOTS of squeaks and rattles, finally require the dash out and a new screen to cure the majority (still a couple there)
  • speakers distorting on Nav & bluetooth
  • a couple of leather trims replaced due to lumps in the leather
The warranty bills to the factory from the dealers are well over £25k (I saw most the invoices)
AM have wriggled most times, I've also had to get guys out from the factory to the second car.
The cost to me in fuel alone is over £600 with the dealer being over 2 hours away
Not to mention my time/lose of earnings (which I can get £125/hr for) plus the stress frown
The car/s have probably spent more than 3 months in that time off the road and in the dealers
Both have had other niggles like fogging headlights, high reading ambient temp sensors, TPMS errors, tracker issues

So you can see I've gone through A LOT more than some paint bubbles
Even after all that I really enjoy the AM experience
So much so it is getting a 5.0 GT4 conversion later in the year but I would not class myself as brand loyal
Patience & perseverance has got both my cars sorted, treating the people at the dealer and AM with some respect and courtesy pays dividends wink
Again. What were the paint issues. How much did they cost to repair. I've had thousands of pounds of faults repaired under warranty for car defects. This is about a know manufacturing defect. How much if it did you have and how much did aston pay to fix it?

mojo21

Original Poster:

170 posts

174 months

Wednesday 12th June 2013
quotequote all
George29 said:
mojo21 said:
Don't worry so have I.

Question what were you're paint issues and what was the bill. How much of it did they pay?
Mikey's cars have been within the 3 year warranty though. And since we've already established it isn't corrosion it wouldn't be covered under the 10 year corrosion warranty.
Not forgetting this of course...

George29

14,707 posts

165 months

Wednesday 12th June 2013
quotequote all
mojo21 said:
Not forgetting this of course...
Your car isn't within the 3 year warranty though... hence why you aren't getting it repaired for free.

mikey k

13,012 posts

217 months

Wednesday 12th June 2013
quotequote all
mojo21 said:
This starts with your dealer. If he has a monopoly and is unsympathetic, You're screwed.
Yes it does start with your dealer but there is a clear escalation process which I used to resolve issues the dealer couldn't

Jockman

17,917 posts

161 months

Wednesday 12th June 2013
quotequote all
mojo21 said:
Jockman said:
mojo21 said:
Well,we are brothers of a sort

To separate or not to separate. That is the question

I'm referring to paint of course lol
I reckon you're an Independence guy. Be interesting to see how that one goes yes
Are you?
No....I like the mutually-respectful partnership we currently have but is up to you guys oop North to decide.

Pretty sure the cities will vote to stay put, being a lot more cosmopolitan, but the likes of my uncles in Aberfeldy and Aberdeen are definite Indys. Difficult to gauge how the Yoof will vote, but Fish Face obviously sees them as crucial, hence his push for them to be included.

At a guess, I think he may have misjudged the situation smile

Y100

2,036 posts

168 months

Wednesday 12th June 2013
quotequote all
mikey k said:
Happy to answer that
Over three years on 24th June both cars in warranty

First Vantage warranty list (bought 18 months old)
  • rear bumper paint finish crap & dimples where impact beam is - resprayed & refinished
  • one headlight delaminating so replaced
  • both mirror mounts replaced due to corrosion
  • 3 calipers replaced due to pistons corroding
  • all four wheels refurbed due to corrosion
  • Boot lock replaced after it failed to open on holiday
  • drivers seat frame and loom replaced after it failed to move and killed the battery
  • tracker reworked as part of above
  • 2 visits for brake squeal at low speed
  • corroding seat belt guides
  • roadster roof frame wearing roof

Second Vantage warranty list (built to my order from new)
  • Body shop wet sanding/cutting residue ALL over the car
  • poor paint finish to edge of bonnet and one wing (I left this as I don't want colour match issues on Lightning Silver)
  • new grill in 1st week after it fell apart
  • new battery after 2 months after 2 cells died and the car failed to start
  • new light seat leather cover due to wrinkling (rejected & compounded by damaged subframe)
  • complete new light weight seat & subrame @ £5.5k
  • a visit for brake squeal at low speed
  • a visit for ASM2 judder at low speed (TSB applied)
  • 5 visits for LOTS of squeaks and rattles, finally require the dash out and a new screen to cure the majority (still a couple there)
  • speakers distorting on Nav & bluetooth
  • a couple of leather trims replaced due to lumps in the leather
The warranty bills to the factory from the dealers are well over £25k (I saw most the invoices)
AM have wriggled most times, I've also had to get guys out from the factory to the second car.
The cost to me in fuel alone is over £600 with the dealer being over 2 hours away
Not to mention my time/lose of earnings (which I can get £125/hr for) plus the stress frown
The car/s have probably spent more than 3 months in that time off the road and in the dealers
Both have had other niggles like fogging headlights, high reading ambient temp sensors, TPMS errors, tracker issues

So you can see I've gone through A LOT more than some paint bubbles
Even after all that I really enjoy the AM experience
So much so it is getting a 5.0 GT4 conversion later in the year but I would not class myself as brand loyal
Patience & perseverance has got both my cars sorted, treating the people at the dealer and AM with some respect and courtesy pays dividends wink
Jeeesus Mikey yikes ,,,,,I'm feeling a bit sick in my stomach,,,,,g*d forbid Vesuvius behaves anything like that, surely thats not the norm,,,, frown

Edited by Y100 on Wednesday 12th June 11:29

mojo21

Original Poster:

170 posts

174 months

Wednesday 12th June 2013
quotequote all
Jockman said:
mojo21 said:
Jockman said:
mojo21 said:
Well,we are brothers of a sort

To separate or not to separate. That is the question

I'm referring to paint of course lol
I reckon you're an Independence guy. Be interesting to see how that one goes yes
Are you?
No....I like the mutually-respectful partnership we currently have but is up to you guys oop North to decide.

Pretty sure the cities will vote to stay put, being a lot more cosmopolitan, but the likes of my uncles in Aberfeldy and Aberdeen are definite Indys. Difficult to gauge how the Yoof will vote, but Fish Face obviously sees them as crucial, hence his push for them to be included.

At a guess, I think he may have misjudged the situation smile
Here's a. Clue:Dear xxxxxx

It gives me great pleasure on behalf of everyone at Better Together and our campaign activists in xxxxxxx to invite you to the launch of the dedicated Better Together Xxxxxxxxxx campaign group.

Lol

mojo21

Original Poster:

170 posts

174 months

Wednesday 12th June 2013
quotequote all
George29 said:
mojo21 said:
Not forgetting this of course...
Your car isn't within the 3 year warranty though... hence why you aren't getting it repaired for free.
It was within the extended warranty I took out with the "local" dealer. Funny they didn't fess up eh?

mikey k

13,012 posts

217 months

Wednesday 12th June 2013
quotequote all
Y100 said:
Jeeesus Mikey yikes ,,,,,I'm feeling a bit sick in my stomach,,,,,g*d forbid Vesuvius behaves anything like that, surly thats not the norm,,,, frown
hehe that's what I can recall
All I'd say is get OCD at the hand over wink

Jockman

17,917 posts

161 months

Wednesday 12th June 2013
quotequote all
mojo21 said:
Jockman said:
mojo21 said:
Jockman said:
mojo21 said:
Well,we are brothers of a sort

To separate or not to separate. That is the question

I'm referring to paint of course lol
I reckon you're an Independence guy. Be interesting to see how that one goes yes
Are you?
No....I like the mutually-respectful partnership we currently have but is up to you guys oop North to decide.

Pretty sure the cities will vote to stay put, being a lot more cosmopolitan, but the likes of my uncles in Aberfeldy and Aberdeen are definite Indys. Difficult to gauge how the Yoof will vote, but Fish Face obviously sees them as crucial, hence his push for them to be included.

At a guess, I think he may have misjudged the situation smile
Here's a. Clue:Dear xxxxxx

It gives me great pleasure on behalf of everyone at Better Together and our campaign activists in xxxxxxx to invite you to the launch of the dedicated Better Together Xxxxxxxxxx campaign group.

Lol
I'm not an admirer of Alex Salmond.

He suks yes

Jockman

17,917 posts

161 months

Wednesday 12th June 2013
quotequote all
mikey k said:
Y100 said:
Jeeesus Mikey yikes ,,,,,I'm feeling a bit sick in my stomach,,,,,g*d forbid Vesuvius behaves anything like that, surly thats not the norm,,,, frown
hehe that's what I can recall
All I'd say is get OCD at the hand over wink
Or take you with him hehe

Bob....Mikey is one of the fussiest gits around yes

whoami

13,151 posts

241 months

Wednesday 12th June 2013
quotequote all
mikey k said:
mojo21 said:
Don't worry so have I.

Question what were you're paint issues and what was the bill. How much of it did they pay?
Happy to answer that
Over three years on 24th June both cars in warranty

First Vantage warranty list (bought 18 months old)
  • rear bumper paint finish crap & dimples where impact beam is - resprayed & refinished
  • one headlight delaminating so replaced
  • both mirror mounts replaced due to corrosion
  • 3 calipers replaced due to pistons corroding
  • all four wheels refurbed due to corrosion
  • Boot lock replaced after it failed to open on holiday
  • drivers seat frame and loom replaced after it failed to move and killed the battery
  • tracker reworked as part of above
  • 2 visits for brake squeal at low speed
  • corroding seat belt guides
  • roadster roof frame wearing roof

Second Vantage warranty list (built to my order from new)
  • Body shop wet sanding/cutting residue ALL over the car
  • poor paint finish to edge of bonnet and one wing (I left this as I don't want colour match issues on Lightning Silver)
  • new grill in 1st week after it fell apart
  • new battery after 2 months after 2 cells died and the car failed to start
  • new light seat leather cover due to wrinkling (rejected & compounded by damaged subframe)
  • complete new light weight seat & subrame @ £5.5k
  • a visit for brake squeal at low speed
  • a visit for ASM2 judder at low speed (TSB applied)
  • 5 visits for LOTS of squeaks and rattles, finally require the dash out and a new screen to cure the majority (still a couple there)
  • speakers distorting on Nav & bluetooth
  • a couple of leather trims replaced due to lumps in the leather
The warranty bills to the factory from the dealers are well over £25k (I saw most the invoices)
AM have wriggled most times, I've also had to get guys out from the factory to the second car.
The cost to me in fuel alone is over £600 with the dealer being over 2 hours away
Not to mention my time/lose of earnings (which I can get £125/hr for) plus the stress frown
The car/s have probably spent more than 3 months in that time off the road and in the dealers
Both have had other niggles like fogging headlights, high reading ambient temp sensors, TPMS errors, tracker issues

So you can see I've gone through A LOT more than some paint bubbles
Even after all that I really enjoy the AM experience
So much so it is getting a 5.0 GT4 conversion later in the year but I would not class myself as brand loyal
Patience & perseverance has got both my cars sorted, treating the people at the dealer and AM with some respect and courtesy pays dividends wink
Bloody hell.

Although my previous 4 have probably thrown up as many issues over time as well, I've never documented them in one place.

AM really, really, has to take note of this sort of thing as the QC is clearly pretty shocking.

As someone who is about to buy a new car today, I've had to have a long hard think about whether I should stick with AM.

Much of the credit has to go with the dealer and they, with much encouragement from me, have had to persevere to get to the end goal.

mojo21

Original Poster:

170 posts

174 months

Wednesday 12th June 2013
quotequote all
Jockman said:
mojo21 said:
Jockman said:
mojo21 said:
Jockman said:
mojo21 said:
Well,we are brothers of a sort

To separate or not to separate. That is the question

I'm referring to paint of course lol
I reckon you're an Independence guy. Be interesting to see how that one goes yes
Are you?
No....I like the mutually-respectful partnership we currently have but is up to you guys oop North to decide.

Pretty sure the cities will vote to stay put, being a lot more cosmopolitan, but the likes of my uncles in Aberfeldy and Aberdeen are definite Indys. Difficult to gauge how the Yoof will vote, but Fish Face obviously sees them as crucial, hence his push for them to be included.

At a guess, I think he may have misjudged the situation smile
Here's a. Clue:Dear xxxxxx

It gives me great pleasure on behalf of everyone at Better Together and our campaign activists in xxxxxxx to invite you to the launch of the dedicated Better Together Xxxxxxxxxx campaign group.

Lol
I'm not an admirer of Alex Salmond.

He suks yes
Yes the leader of the Scottish Lying Party suks a big one

taylor172

833 posts

205 months

Wednesday 12th June 2013
quotequote all
ive completely lost what this thread is about.

mikey k

13,012 posts

217 months

Wednesday 12th June 2013
quotequote all
whoami said:
Bloody hell.

Although my previous 4 have probably thrown up as many issues over time as well, I've never documented them in one place.

AM really, really, has to take note of this sort of thing as the QC is clearly pretty shocking.

As someone who is about to buy a new car today, I've had to have a long hard think about whether I should stick with AM.

Much of the credit has to go with the dealer and they, with much encouragement from me, have had to persevere to get to the end goal.
Go in with your eyes open and expect to get some issues (much like any car/large purchase)
I keep meaning to offer my services to AM's QC department hehe
Not sure they'd pay my hourly rate though wink

Jockman

17,917 posts

161 months

Wednesday 12th June 2013
quotequote all
taylor172 said:
ive completely lost what this thread is about.
Anger Management, Laura smile

Jockman

17,917 posts

161 months

Wednesday 12th June 2013
quotequote all
Loreal mikey k said:
...Not sure they'd pay my hourly rate though wink
They would....because you're worth it hehe

whoami

13,151 posts

241 months

Wednesday 12th June 2013
quotequote all
mikey k said:
whoami said:
Bloody hell.

Although my previous 4 have probably thrown up as many issues over time as well, I've never documented them in one place.

AM really, really, has to take note of this sort of thing as the QC is clearly pretty shocking.

As someone who is about to buy a new car today, I've had to have a long hard think about whether I should stick with AM.

Much of the credit has to go with the dealer and they, with much encouragement from me, have had to persevere to get to the end goal.
Go in with your eyes open and expect to get some issues (much like any car/large purchase)
I keep meaning to offer my services to AM's QC department hehe
Not sure they'd pay my hourly rate though wink
After 4 previous AM's they are wide, wide, open and issues are already being anticipated. smile

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