Stratton Motor Company

Stratton Motor Company

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Biggriff

Original Poster:

2,312 posts

285 months

Wednesday 26th June 2013
quotequote all
What is the status of SMC now they are no longer an Aston approved dealer. I had been told they are an Aston approved service agent, but not sure (a) if that's true, or (b) what it means if it is. Any clues guys?


AMDBSNick

6,997 posts

163 months

Wednesday 26th June 2013
quotequote all
TonyV12V shout

Bravo73

1,858 posts

175 months

Wednesday 26th June 2013
quotequote all
Yes, they are still an approved AM service centre (and one of the few Heritage service centres).

I recently had my V8V serviced there and cannot recommend them highly enough. If you are thinking of going there, ask to be shown around their workshop. They will happily oblige and you will come away feeling very impressed and happy with your decision.

Also have a look at the current edition of Vantage magazine. There is a great write up of them in there.

Biggriff

Original Poster:

2,312 posts

285 months

Wednesday 26th June 2013
quotequote all
Thanks, I will pop along as I am only a few miles away and it looks like I will be joining the Vantage fold shortly.


threesixty

2,068 posts

204 months

Wednesday 26th June 2013
quotequote all
Bravo73 said:
Yes, they are still an approved AM service centre (and one of the few Heritage service centres).

I recently had my V8V serviced there and cannot recommend them highly enough. If you are thinking of going there, ask to be shown around their workshop. They will happily oblige and you will come away feeling very impressed and happy with your decision.

Also have a look at the current edition of Vantage magazine. There is a great write up of them in there.
Yep that's correct, they also work on my V12V.

I have to say though, do not be put off by the slightly shabby looks of the place, the awful reception staff, the coffee machine from 1902 or the showroom in general. The actual mechanics are excellent and they look after some serious metal.

Biggriff

Original Poster:

2,312 posts

285 months

Wednesday 26th June 2013
quotequote all
I have bought a Lotus from them before so I am used to the coffee.......

They seem very professional so I will pop over after I get the new toy and have a chat. Its easier than me going to Cambridge.

Assume they will refer me back to a main dealer for warranty work?

Bravo73

1,858 posts

175 months

Wednesday 26th June 2013
quotequote all
Biggriff said:
Thanks, I will pop along as I am only a few miles away and it looks like I will be joining the Vantage fold shortly.
There was a silver '06 V8V on the forecourt the other day when I drove past. Is that the one that you are looking at? (Simon Lane, the chap who deals with AM sales, is a lovely guy. He will definitely show you around the workshop if you ask).


Biggriff said:
Assume they will refer me back to a main dealer for warranty work?
Why would they? They are an approved AM service centre so will surely deal with warranty stuff themselves. confused

Simon T

2,136 posts

274 months

Wednesday 26th June 2013
quotequote all
I had my previous V12 serviced there, they did a great job


Simon

Biggriff

Original Poster:

2,312 posts

285 months

Wednesday 26th June 2013
quotequote all
No, its an 09 Vantage convertible at the Cambridge dealer. I wanted the unadulterated noise so it had to be a roofless option!!!

Garages can be very funny about warranty work, but I will have a chat with them as I would prefer to deal locally.

Bravo73

1,858 posts

175 months

Wednesday 26th June 2013
quotequote all
Call 01508 530491 and ask to speak to Allen Brooks (the service manager). He'll set you right.

UnluckyTimmeh

3,460 posts

214 months

Wednesday 26th June 2013
quotequote all
I can't recommend them enough. I used to work there and know their processes. The guys in the workshop are top notch and really thorough.

As someone said above speak to Allen Brooks, he'll get it all arranged for you smile

Biggriff

Original Poster:

2,312 posts

285 months

Wednesday 26th June 2013
quotequote all
Thanks guys for all the support. I will go see for myself now.

iluvmercs

7,541 posts

228 months

Wednesday 26th June 2013
quotequote all
I can't add any more info, except to say that I would recommend them whole-heartedly.
Again, speak to Allen. He's a top bloke and has helped us out with all our cars.

The only thing they don't do is sell brand new cars from the dealership, although they now have a partnership with the Cambridge branch, so you can in fact still order new cars from SMC.

Service, bodywork and trim work all still taken care of.

Darren

Biggriff

Original Poster:

2,312 posts

285 months

Wednesday 26th June 2013
quotequote all
Thanks Darren

Its your bloody fault that I bought a sprint blue S4 Avant as well as I kept seeing your RS4 on the road.

iluvmercs

7,541 posts

228 months

Wednesday 26th June 2013
quotequote all
Biggriff said:
Thanks Darren

Its your bloody fault that I bought a sprint blue S4 Avant as well as I kept seeing your RS4 on the road.
whistle
I except no responsibility spin

Darren

Tony V12V

2,465 posts

153 months

Wednesday 26th June 2013
quotequote all
I echo all that has been said. I brought my last two Astons from them and have always had excellent service. They are now a Heritage dealer (changed approx 18 months ago) and were selling ALL models up until then but still are approved AM service centre and a factory approved bodyshop.

threesixty said:
Yep that's correct, they also work on my V12V.

I have to say though, do not be put off by the slightly shabby looks of the place, the awful reception staff, the coffee machine from 1902 or the showroom in general. The actual mechanics are excellent and they look after some serious metal.
Dont be put off by Sam's comments ! They are a FAMILY run and owned business that have been dealing with Astons since the 60's. They don't have the "corporate" image or attitudes that sometimes go with that. I have always found everyone from reception staff up to Roger Bennington, the company owner, really pleasant, helpful people and would not hesitate to highly recommend them.

eta. I have never seen the coffee machine - they always bring me a cup of tea out in a china cup wink

Tony V12V

2,465 posts

153 months

Wednesday 26th June 2013
quotequote all
AMDBSNick said:
TonyV12V shout
sorry Nick about the delay. Been sooo busy wink

Tony V12V

2,465 posts

153 months

Wednesday 26th June 2013
quotequote all
Bravo73 said:
Why would they? They are an approved AM service centre so will surely deal with warranty stuff themselves. confused
Correct. Just dealt with a few issues for me - no hassle - done and sorted smile

threesixty

2,068 posts

204 months

Wednesday 26th June 2013
quotequote all
Tony V12V said:
eta. I have never seen the coffee machine - they always bring me a cup of tea out in a china cup wink
I don't want corporate, I just don't like being ignored! I had to find the coffee machine myselfrolleyes



George29

14,707 posts

165 months

Wednesday 26th June 2013
quotequote all
Tony V12V said:
sorry Nick about the delay. Been sooo busy wink
bd.