Condensation/water in tail light custer

[CatalystV12V]

Just had mine replaced under warranty.

[Manwhoneverwas]

It may be worthwhile contacting this AM dealer.
This one they are advertising is NOT the nearside light but they state they have others available.
Good Luck

http://www.ebay.co.uk/itm/Aston-Martin-red-rear-la...

[Padley69]

Well, what can I say? I took the call from Matt at Stratstone Amersham fearing the worst and he came back to say that AM Customer Care will cover the costs of the rear light unit AND the headlamp unit and Matt will fit FOC !!

So to AM CC - thank you

To Matt at Stratstone - thank you for handling this situation quite brilliantly. I can't see me using another AM dealer again and as I'm planning on staying in the AM 'family' for a while, I hope we shall be seeing more of one another

To all - now that is customer service

[Tony V12V]

Padley69 said:

Well, what can I say? I took the call from Matt at Stratstone Amersham fearing the worst and he came back to say that AM Customer Care will cover the costs of the rear light unit AND the headlamp unit and Matt will fit FOC !!

So to AM CC - thank you

To Matt at Stratstone - thank you for handling this situation quite brilliantly. I can't see me using another AM dealer again and as I'm planning on staying in the AM 'family' for a while, I hope we shall be seeing more of one another

To all - now that is customer service

[Gettoff]

Good to hear you got a result, I've had several dealings with Matt in the past and he's always been very helpful.

[BigMig]

Hi, follow on to this thread. I've got the same issue as the OP, rear light on my V8V (2009) has condensation and now a lamp failure. It has an extended warranty so I was hopeful of getting it replaced FOC, but I'm getting mixed messages from the dealers.

At first it was just condensation, lamps still working, the supplying dearer said the warranty would only cover it if the lamps fail. Now the lamps have failed I've spoken to another dealer closer to home (plus original dealer is very slow to respond), and he said if there is any sign of water ingress the warranty won't cover it, even though the lamp has now failed.

From reading this thread and other posts it suggests people have been getting them replaced even when it was condensation only. So what's the real story and why do different dealers give different responses??

[AMDBSNick]

Why aren't dealers more helpful

I had one replaced under warranty. My dealer reported to the warranty company that it had "failed"

I had to send an email to the dealer telling them that it had "failed"

[PUMPMAN1860]

My 2012 Vantage was in for service at Works and they changed both rears under warranty......and I hadn't even noticed there was an issue.

[boxercupdave]

My 07 I picked up last year is out of warranty so I guess the cost of this design is on me. If the cost were a few hundred per side maybe.

I had been chasing a left turn signal bulb warning which I thought was causing by the front left turn signal not flashing. Seems this was actually caused by the left rear tail light assy.

I notice that the warning had stopped so I thought all was good for now until I had the car washed and noticed the turn signal and brake light were out on the same side when they moved the car to dry it off. Even though these were out there was no bulb failure warning.

Got the car home and pulled both rear assy's. verified they were wired the same and then swapped the right side to the left for a test and then all left side lights worked including the front turn signal. Also found condensation in the left assy so have been trying to see if I can take it apart though no luck yet.

I'd hate to spring for new parts if this is going to happen again. OK it did last almost 8 years but still an expensive fix for a light assy when the lenes and housing and still like new. I'm reading that a lot of others didn't make it near than long. The part is made in Canada though I haven't looked up the manufacturer. One thing that concerns me is that with the bulbs out the warning wouldn't display

[ds2000]

I think one of mine is on its way out as well.

When I replace it I'll see if I can separate the old one and do a how-to on fixing them because it really can't be that hard.

[simonpa]

A few people on here have 'spare' rear lights after swapping to clear units.

I have a pair in the garage - happy to post abroad as well

Cheers - Simon

[boxercupdave]

Simon,

Thought about your offer but probably too expensive to ship to the US. Was able to find a left side not too far away and it solved both the front and rear indicator issue.

What I found:

Even though it first showed up as the left front turn signal being intermittent the cause was the rear tail lamp assy. The final failure was brake light and turn signals on left side only flashing one when turned on and then staying off. Though both lights and different from side to side I did a swap to verify the problem followed the one lamp assy and it did.

I used an oscillating saw to open it up and found the circuit board was the issue. Replaced the lamp assy with a used one and now everything works.