CRASH MODE cutout and a sorry saga - fixed by Bamford Rose
Discussion
I'm pleased to report that the sudden engine cutout issue has been fixed - a problem that has foxed 2 AM dealerships and cost 2 days of diagnostic time has been solved by BR in a matter of minutes. Where things get interesting is how the fault came about......
My car is a much cherished 2007 V8 vantage, owned from new from an Essex Dealership. It's received main dealer servicing, as has my daily driver Jaguar XF for all of its life. IN January it developed a strange fault and would shutdown completely on going round corners and leave me in rather perilous locations. Not food having lost all power an lights on the snake pass in the pitch black, not good at all....
An impromptu visit to the local dealership revealed lots of fault codes but techs couldn't find an obvious cause and sent me on my way. The fault was still present and another visit, this time from my purchasing dealer revealed a barrage of fault codes, but again no obvious cause. As a precaution they swapped over my under bonnet fuse box to rule out the issue. They also mentioned that it could be the ECU or other expensive control modules which may need to be replaced - but there would be no comeback on the cost if the parts had no effect!
Increasingly frustrated by this and the lack of any headway, I've sent the car this morning to Bamford Rose and after being with them for 5 minutes, the problem was duly solved...
Turns out that at some point in my cars history the EGR pipe was removed and the exhaust manifold was fiddled with (see pic). The exhaust manifold was ill fitting and leaking. The EGR pipe was pushed back against the main power cable, melting it and causing a short. Mike said I was lucky to not have a smouldering wreck on my hands given the amount of pyrotechnics when the short occurs....
So there you have it, Bamford Rose know their stuff and if any of you fellow owners have a similar issue this post should make life easier. This experience has shaken my confidence in dealer techs, but particularly my main dealer for causing the damage. There also appear to be brand new parts (ECU) which I wasn't even aware of!
A friend of mine said that in my position, he would go for a CCj for costs incurred and negligence. I myself think that life's too short and just want to get things working again.....
My car is a much cherished 2007 V8 vantage, owned from new from an Essex Dealership. It's received main dealer servicing, as has my daily driver Jaguar XF for all of its life. IN January it developed a strange fault and would shutdown completely on going round corners and leave me in rather perilous locations. Not food having lost all power an lights on the snake pass in the pitch black, not good at all....
An impromptu visit to the local dealership revealed lots of fault codes but techs couldn't find an obvious cause and sent me on my way. The fault was still present and another visit, this time from my purchasing dealer revealed a barrage of fault codes, but again no obvious cause. As a precaution they swapped over my under bonnet fuse box to rule out the issue. They also mentioned that it could be the ECU or other expensive control modules which may need to be replaced - but there would be no comeback on the cost if the parts had no effect!
Increasingly frustrated by this and the lack of any headway, I've sent the car this morning to Bamford Rose and after being with them for 5 minutes, the problem was duly solved...
Turns out that at some point in my cars history the EGR pipe was removed and the exhaust manifold was fiddled with (see pic). The exhaust manifold was ill fitting and leaking. The EGR pipe was pushed back against the main power cable, melting it and causing a short. Mike said I was lucky to not have a smouldering wreck on my hands given the amount of pyrotechnics when the short occurs....
So there you have it, Bamford Rose know their stuff and if any of you fellow owners have a similar issue this post should make life easier. This experience has shaken my confidence in dealer techs, but particularly my main dealer for causing the damage. There also appear to be brand new parts (ECU) which I wasn't even aware of!
A friend of mine said that in my position, he would go for a CCj for costs incurred and negligence. I myself think that life's too short and just want to get things working again.....
Saw that today when I popped into BR to see their setup. You are so lucky there have been quite a few of the TVR speed six cars that have gone up in flames with a similar problem on the anderson connector they have, the warning for them is a sticky thread here on PH.
Hopefully the new section of cable will be installed soon and you can enjoy your car.
In your situation I would definitely be asking for a refund on my costs and an explanation as to how they missed something like that.
Hopefully the new section of cable will be installed soon and you can enjoy your car.
In your situation I would definitely be asking for a refund on my costs and an explanation as to how they missed something like that.
Edited by Laser Sag on Thursday 10th April 20:46
Laser Sag said:
Saw that today when I popped into BR to see their setup. You are so lucky there have been quite a few of the TVR speed six cars that have gone up in flames with a similar problem on the anderson connector they have, the warning for them is a sticky thread here on PH.
Hopefully the new section of cable will be installed soon and you can enjoy your car.
In your situation I would definitely be asking for a refund on my costs and an explanation as to how they missed something like that.
I'm more concerned about how things would've turned out if a fire started - a car can be replaced. Add in an exhaust leak with a bit of fuel thrown in an a spark and well it doesn't leave much to the imagination. Not on a vendetta here with main dealers. I can forgive the first dealership to some degree as I turned up with it without warning. Seems that the damage was caused/occurred by main dealer maintainance though. Hopefully the new section of cable will be installed soon and you can enjoy your car.
In your situation I would definitely be asking for a refund on my costs and an explanation as to how they missed something like that.
Edited by Laser Sag on Thursday 10th April 20:46
stanwan said:
Not on a vendetta here with main dealers. I can forgive the first dealership to some degree as I turned up with it without warning. Seems that the damage was caused/occurred by main dealer maintainance though.
I was at BR with Kevin (Laser Sag) this afternoon and saw your car too. Quite shocking (no pun intended) on a number of levels really. You may not be on a vendetta with main dealers but I do think they should meet the costs. Through bending the pipe they caused the damage to the cable, then failed to diagnose what BR diagnosed in 5 minutes and still charged you the labour. I would want all my money back and them to pay BR's bill. I'd also ask for a bit of a sweetener to stop you bad-mouthing them on a major forum - oh well, too late for that bit!stanwan said:
I'm more concerned about how things would've turned out if a fire started - a car can be replaced. Add in an exhaust leak with a bit of fuel thrown in an a spark and well it doesn't leave much to the imagination. Not on a vendetta here with main dealers. I can forgive the first dealership to some degree as I turned up with it without warning. Seems that the damage was caused/occurred by main dealer maintainance though.
The potential for things to go badly wrong in the event it had caught fire don't bear thinking about. It does seem poor that a "technician" who is investigating an cutting out issue that involves loss of the dash/power didn't run basic checks on feed cables as a matter of course.
Bamford Rose detected a fault with my gearbox at 3000 miles. Dealer eventually fitted a new one having told me that there was not a fault on two occasions.
Plus they spotted an internal scratch on one of the lenses, plus a badly aligned front wing, tailgate, and filler cap. They also sorted front wheel vibration that my dealer could not resolve. Poor paintwork and other issues were also pointed out these were resolved by Works Service.
I have 100% confidence in Bamford Rose and as a result have allowed them to give my car it's first service. All subsequent services will be down to them as well.
Plus they spotted an internal scratch on one of the lenses, plus a badly aligned front wing, tailgate, and filler cap. They also sorted front wheel vibration that my dealer could not resolve. Poor paintwork and other issues were also pointed out these were resolved by Works Service.
I have 100% confidence in Bamford Rose and as a result have allowed them to give my car it's first service. All subsequent services will be down to them as well.
stanwan said:
Dear all,
Please take the time to pop your bonnets open and look in the same place to ensure your cars aren't similarly afflicted - It would be most upsetting if other forum users didn't benefit from my experience....
A shocking story. Glad the fault found. Some dealers do themselves no favours with rubbish servicing, diagnostics and customer care.Please take the time to pop your bonnets open and look in the same place to ensure your cars aren't similarly afflicted - It would be most upsetting if other forum users didn't benefit from my experience....
Don't need to check mine it was at BR a few months back dealing with the smoking engine.
Sorry to unashamedly bring up this post again.
i am wondering if it is worth the effort in pursuing my dealership regarding this issue? My wife and friends reckon I am being a mug for letting it go - I'm just relieved that my car is working properly.
The has only been worked on by the Essex dealer I purchased it from new. Any work, whether done well or badly has been performed by the dealership .Would any of you pursue this point with the dealer, that their work has cost me 2 days of diagnostic time and a stay at independent before resolution?
I'm still peeved that my efforts to maintain an AM service, and the associated premium, has left me with a broken car....
i am wondering if it is worth the effort in pursuing my dealership regarding this issue? My wife and friends reckon I am being a mug for letting it go - I'm just relieved that my car is working properly.
The has only been worked on by the Essex dealer I purchased it from new. Any work, whether done well or badly has been performed by the dealership .Would any of you pursue this point with the dealer, that their work has cost me 2 days of diagnostic time and a stay at independent before resolution?
I'm still peeved that my efforts to maintain an AM service, and the associated premium, has left me with a broken car....
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