How do I contact the factory?

How do I contact the factory?

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Discussion

KarlFranz

Original Poster:

2,008 posts

271 months

Saturday 19th July 2014
quotequote all
I just got word from my dealer today that my new 2015 GT is being built as we speak! woohoo

A couple of forum members have suggested visiting the factory and getting to see and take some pictures of the build. Unfortunately, as much as I would love to, that is not an option at this point.

I seem to recall another forum member a while ago getting someone at the factory to take a few pictures of their particular car at different stages during the build process and was wondering how I go about getting something like this, if possible.

Does anybody have any suggestions or perhaps a contact that might be able to arrange this?

tonyhall38

4,194 posts

217 months

Saturday 19th July 2014
quotequote all
Well....the telephone and trans Atlantic calls have been with us a while.....the new thingy called the inter web has an email thingy...

Just a thought.....

KarlFranz

Original Poster:

2,008 posts

271 months

Saturday 19th July 2014
quotequote all
Well, duh! Why didn't I think of that? rolleyes

I was hoping for something a bit more specific.

smile

tonyhall38

4,194 posts

217 months

Saturday 19th July 2014
quotequote all
At 3.15 in the morning......I think not....

JohnG123

623 posts

131 months

Saturday 19th July 2014
quotequote all
I thought 3.15 in the morning was the time all cars get their Final inspection

Little Donkey

1,544 posts

142 months

Saturday 19th July 2014
quotequote all
KarlFranz said:
Well, duh! Why didn't I think of that? rolleyes

I was hoping for something a bit more specific.

smile
Switch on computer - there'll be a button somewhere. Wait about 10 minutes for the thing to boot up. Then open your favourite web browser - some take this opportunity to check that the history from the previous session has been deleted (ahem!)

In Google (everyone knows Google) type "Aston Martin" it'll probably be the first hit - ignore any other references that you may see to football clubs and as I've noticed recently, a site specializing in arranging fun evenings for like minded couples.

Use the mouse thingy to click on the main Aston Martin website and at the bottom of the page you'll see an enquiry section. Here, there will be a telephone number. Things get a bit tricky now, so listen up. I'd ditch the mobile for this exercise - sorry, cell phone, and use the bigger telephone that'll be plugged into a wall somewhere indoors. Now dial the numbers in exactly the same order that they are stated on the website. But please, please remember that despite the general thinking over there in Americaland, that England is a real place that exists in a different time zone. We'll discuss time zones another time but for now, just remember that just because you're having a Denny's for lunch, we're not having afternoon tea with the Queen (gawd bless 'er!) we'll probably be thinking about going to bed - I know, sounds crazy, doesn't it!

Oh, almost forgot - You would have seen the word England before, it's the actual real England that's mentioned on the sill plates in your car. This isn't a coincidence.

Now, place the telephone device to your ear (the cord should be at the bottom or if you're posh, the aerial should be at the top) and wait for a nice young lady to pick up her telephone device and in English, she will probably say something along the lines of "Good afternoon, Aston Martin - how may I help you?"

You should be OK from here as English is very similar to the version you use but with all the right letters in the correct place.

Now here's the important bit - the factory is a very welcoming place - so I'm pretty sure that they'll only be too pleased for you to come and see your car being built - an amazing experience. But you must let us know when so we can take you to a building called a pub - you never know, we may even bump into the Queen!

Hope this is specific enough - good luck!

L.D






roughrider

975 posts

187 months

Saturday 19th July 2014
quotequote all
Little Donkey said:
Switch on computer - there'll be a button somewhere. Wait about 10 minutes for the thing to boot up. Then open your favourite web browser - some take this opportunity to check that the history from the previous session has been deleted (ahem!)

In Google (everyone knows Google) type "Aston Martin" it'll probably be the first hit - ignore any other references that you may see to football clubs and as I've noticed recently, a site specializing in arranging fun evenings for like minded couples.

Use the mouse thingy to click on the main Aston Martin website and at the bottom of the page you'll see an enquiry section. Here, there will be a telephone number. Things get a bit tricky now, so listen up. I'd ditch the mobile for this exercise - sorry, cell phone, and use the bigger telephone that'll be plugged into a wall somewhere indoors. Now dial the numbers in exactly the same order that they are stated on the website. But please, please remember that despite the general thinking over there in Americaland, that England is a real place that exists in a different time zone. We'll discuss time zones another time but for now, just remember that just because you're having a Denny's for lunch, we're not having afternoon tea with the Queen (gawd bless 'er!) we'll probably be thinking about going to bed - I know, sounds crazy, doesn't it!

Oh, almost forgot - You would have seen the word England before, it's the actual real England that's mentioned on the sill plates in your car. This isn't a coincidence.

Now, place the telephone device to your ear (the cord should be at the bottom or if you're posh, the aerial should be at the top) and wait for a nice young lady to pick up her telephone device and in English, she will probably say something along the lines of "Good afternoon, Aston Martin - how may I help you?"

You should be OK from here as English is very similar to the version you use but with all the right letters in the correct place.

Now here's the important bit - the factory is a very welcoming place - so I'm pretty sure that they'll only be too pleased for you to come and see your car being built - an amazing experience. But you must let us know when so we can take you to a building called a pub - you never know, we may even bump into the Queen!

Hope this is specific enough - good luck!

L.D
Rather harsh, but possibly fair!! When will USA bless us with a Denny's franchise??? Maybe the first should be in Gaydonshire.....

yeti

10,523 posts

276 months

Saturday 19th July 2014
quotequote all
Come on KF, get a cheap flight over! I'll certainly buy you a drink yes

Jockman

17,917 posts

161 months

Saturday 19th July 2014
quotequote all
yeti said:
Come on KF, get a cheap flight over! I'll certainly buy you a drink yes
+1

Just don't fly Malaysian Airlines nono

roughrider

975 posts

187 months

Saturday 19th July 2014
quotequote all
KarlFranz said:
I just got word from my dealer today that my new 2015 GT is being built as we speak! woohoo

A couple of forum members have suggested visiting the factory and getting to see and take some pictures of the build. Unfortunately, as much as I would love to, that is not an option at this point.

I seem to recall another forum member a while ago getting someone at the factory to take a few pictures of their particular car at different stages during the build process and was wondering how I go about getting something like this, if possible.

Does anybody have any suggestions or perhaps a contact that might be able to arrange this?
If you go on the website, you can tick the "customer service" box and submit your details and comments for an enquiry, and somebody "should" reply......

KarlFranz

Original Poster:

2,008 posts

271 months

Saturday 19th July 2014
quotequote all
Mr. Petite Ass: you, sir, are a riot. smile
Yeti: price of ticket notwithstanding, my work schedule does not allow this indulgence. But thanks for the offer.
Rough: I was hoping maybe someone had the name of a particular individual who would be familiar with and able to accommodate this type of request.

Edited by KarlFranz on Saturday 19th July 11:25

AndyBrew

2,774 posts

220 months

Saturday 19th July 2014
quotequote all
Well that went well lol!!!

You could try ringing Aston Martin works dealership ask to speak to Simon and I'm sure he'll point you in the right direction smile

B4rnst4ble

790 posts

150 months

Saturday 19th July 2014
quotequote all
As above .....use the contact us section on the website,
I am sure you haven't got that far yet as you will still be critiquing the photos on the website, smile

Neil1300r

5,487 posts

179 months

Saturday 19th July 2014
quotequote all
I'm sure Rob or Molly have contacts at Gaydon