HWM Walton on Thames.

[cayman-black]

Any one here dealt with this dealer? What are they like to deal with and as a dealer in general.
Many Thanks.

[Neil1300r]

No point me posting as the thread will get shut down for naming and shaming.
Lots of people like them so it's probably just me who expects the same level of customer service I give to my customers

[PE_V8]

I brought my v12v from them, I have had no problems with them so far. Good service during the sale and so far after sales.

[hornbaek]

I have bought two Astons from them and have always been in very good and capable hands.

[paddy328]

I've worked there a few times and found the staff to be very friendly and even knew me from here. Only thing I would say is that if you're getting a car from there (or any other main dealer for that matter), you might want to budget getting it detailed to bring it to how it should look.

Francis

[Vanin]

Only dealt with the stores, which I found to be very friendly and very efficient.

[tonyhall38]

parts dept very good....the rest i know nothing about....althoufgh they did quote a service for me once....never did again...you can imagine why...

[dmm1983]

I sold my car to them which was a very quick and easy transaction. Otherwise I have found their staff necessarily helpful, but quite aloof. Have visited other dealers that are more friendly off the bat.

[krisdelta]

Spoke to the sales guys a couple of summers back, put me off rather - disinterested and not at all engaging. No experience of service side.

[josh bear]

Hi

Bought my last two from them. Had efficient professional service from stuart both times. After sales are attentive as well.

Josh

[WayneB]

I find they are good to buy parts from, they send them to me in Canada with no problems at prices a lot lower than I would otherwise pay locally.

[PUMPMAN1860]

I've bought parts from Rob Sims there and only ever received A1 service.

[SS972]

I also buy my parts from Rob and I get the best possible service.

[AMArchie]

I bought my V12V from them in 2010, and they have I've had great support, including ensuring I was able to get all of my warranty claims with AM through without any quibbles..
Friendly and professional.

[F1 NDW]

I always buy my parts from them. Good discount fast supply and always very helpful.

[bomberh]

I purchased and had my sports pack alloys put on by these guys. The parts department guy was great and gave me a good price for the purchase of the alloys, centre caps and also fitting, all in. When I went there, they were really good and even spotting a problem with my front tyres regarding bad cracking in the tread. They even posted my old alloys back to me for free, which I thought was a nice touch

I have also ordered other things from their parts department and they have been great, good communication and good prices.

If that's anything to go by, then I would hope that the buying and selling of cars was up to the same standard, well you would like to think so