Infiniti FX

Author
Discussion

cheerfulcharlie

122 posts

180 months

Saturday 31st January 2015
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Website now live with benefits description.

http://www.infinitiapproved.eu/gb/

DSLiverpool

14,751 posts

202 months

Saturday 31st January 2015
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cheerfulcharlie said:
Website now live with benefits description.

http://www.infinitiapproved.eu/gb/
As far as I can see That link takes you to used cars with warranty, is there something about extending the original warranty?

cheerfulcharlie

122 posts

180 months

Sunday 1st February 2015
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I assumed that if they now offer an approved used scheme for the cars they sell - they will also sell the warranty standalone to current owners. Seems to be a logical business decision. They could invent a 118 point check that you need to pay for first before they deem you worthy. Now who would do a thing like that !!!!

M3DEV

1,481 posts

195 months

Tuesday 3rd February 2015
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DSLiverpool said:
Call Infinity uk call centre they will confirm it's not underwritten by Infinity however it should seem like the manufacturers product.
That's the same as most manufacturers extended warranty.
BMW's is with Mondial.
The key issue is when your car needs work, Infiniti will handle the whole process, unlike something like Warranty Direct or Auto Protect where you have to go to the warranty company.
I will be happy with this when it is rolled out, let's hope it is soon.

DSLiverpool

14,751 posts

202 months

Tuesday 3rd February 2015
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My car is being serviced and having a grumble from the AC looked at, service is done but they haven't had approval to do the AC grumble yet - it has been over a week and its under warranty. Makes me think if it wasn't under the 3 year warranty what would it be like? Lexus would have swapped the entire HVAC by now ;o)

T5GRF

Original Poster:

1,977 posts

264 months

Tuesday 3rd February 2015
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DSLiverpool, to give another side to the service provided by Infiniti, I have had a complete gearbox replaced by Infiniti following a weeks work of testing and sending data to Japan by ICR. The cost of this replacement (trade) was well over 9k. This was done FOC when my car was several months out of warranty as a gesture of goodwill (my car was purchased privately not through ICR) Similarity I have gad a new battery fitted, various software updates and diagnostics all outside of warranty and all provided as a gesture of goodwill.
After a shaky start with the brand I am very happy with the service I have experienced and certainly given my experiences dealing with BMW on warranty claims for cars actually in warranty I couldn't be more impressed with the way Infiniti have stood by their product.

M3DEV

1,481 posts

195 months

Tuesday 3rd February 2015
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That does sound concerning.

DSLiverpool

14,751 posts

202 months

Tuesday 3rd February 2015
quotequote all
T5GRF said:
DSLiverpool, to give another side to the service provided by Infiniti, I have had a complete gearbox replaced by Infiniti following a weeks work of testing and sending data to Japan by ICR. The cost of this replacement (trade) was well over 9k. This was done FOC when my car was several months out of warranty as a gesture of goodwill (my car was purchased privately not through ICR) Similarity I have gad a new battery fitted, various software updates and diagnostics all outside of warranty and all provided as a gesture of goodwill.
After a shaky start with the brand I am very happy with the service I have experienced and certainly given my experiences dealing with BMW on warranty claims for cars actually in warranty I couldn't be more impressed with the way Infiniti have stood by their product.
I did put a smiley at the end - they collected the car from 60 miles away and are at great pains to deliver the best service they can, they just cant locate the rumble, I have a new Q70 on the path to use but as I am in love with our new electric car I haven't driven it - no complaints here.

M3DEV

1,481 posts

195 months

Tuesday 3rd February 2015
quotequote all
T5GRF said:
DSLiverpool, to give another side to the service provided by Infiniti, I have had a complete gearbox replaced by Infiniti following a weeks work of testing and sending data to Japan by ICR. The cost of this replacement (trade) was well over 9k. This was done FOC when my car was several months out of warranty as a gesture of goodwill (my car was purchased privately not through ICR) Similarity I have gad a new battery fitted, various software updates and diagnostics all outside of warranty and all provided as a gesture of goodwill.
After a shaky start with the brand I am very happy with the service I have experienced and certainly given my experiences dealing with BMW on warranty claims for cars actually in warranty I couldn't be more impressed with the way Infiniti have stood by their product.
Phew, that's better. Reading?
Spoke to Nicola this morning, she is tearing her hair out trying to get the final warranty details from Infiniti.

cheerfulcharlie

122 posts

180 months

Tuesday 3rd February 2015
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M3DEV said:
Spoke to Nicola this morning, she is tearing her hair out trying to get the final warranty details from Infiniti.
I can imagine. Visited Infiniti Hull today and even though the car I went to see is on the Approved Used website - advertised with all of the scheme's benefits, they told me that the 'official' warranty scheme isn't live yet - they did offer me a 2yr warranty but not the Infiniti backed one !

DSLiverpool

14,751 posts

202 months

Tuesday 3rd February 2015
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cheerfulcharlie said:
I can imagine. Visited Infiniti Hull today and even though the car I went to see is on the Approved Used website - advertised with all of the scheme's benefits, they told me that the 'official' warranty scheme isn't live yet - they did offer me a 2yr warranty but not the Infiniti backed one !
Hull gave me the best car buying experience I have had, the boss even gave me his iPhone lead and it's the only used car I have never had to have work done to after collection, I can recommend hull 100%

T5GRF

Original Poster:

1,977 posts

264 months

Wednesday 4th February 2015
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Swerni, be great to hear what it sounds like. Can you put a clip on here or YouTube?

Luke.

10,996 posts

250 months

Thursday 5th February 2015
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swerni said:
I'm surprised it took you so long to post it up here…;)

T5GRF

Original Poster:

1,977 posts

264 months

Thursday 5th February 2015
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Sounds lovely. Funnily enough I stumbles across your other thread with the clips on just after I posted it here.

Is the exhaust made by quicksilver?

DSLiverpool

14,751 posts

202 months

Monday 9th February 2015
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Quick update on the compressor rumble, the comp was ok but a pipe connected to it that ran across the vehicle was drumming under load and they fitted extra brackets - in case anyone else has the problem.

shakotan

10,703 posts

196 months

Tuesday 10th February 2015
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swerni said:
Anyone else got the remap and sports exhaust?

Have to say, even as a serial V8 owner, it sounds awesome.
Saw [and heard] you in Tesco Brooklands yesterday.

Assuming it was you, didn't have the plate on it, but how many orange FX50s with ICP on the back and very loud exhausts are there!?

shakotan

10,703 posts

196 months

Tuesday 10th February 2015
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swerni said:
shakotan said:
swerni said:
Anyone else got the remap and sports exhaust?

Have to say, even as a serial V8 owner, it sounds awesome.
Saw [and heard] you in Tesco Brooklands yesterday.

Assuming it was you, didn't have the plate on it, but how many orange FX50s with ICP on the back and very loud exhausts are there!?
That was the pervious owners plate in the picture.
Just waiting tot get the paperwork back to put mine on now, so will change again soon.

Hope you liked it smile
I turned around expecting to see an AMG from Mercedes Benz World rolling past, not an angry orange Datsun.

Mezzanine

9,218 posts

219 months

Wednesday 11th February 2015
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DSLiverpool said:
I can recommend hull 100%
That is a strong statement wink

Enjoying the subtlety of your orange monster swerni.




ReaperCushions

6,021 posts

184 months

Friday 20th February 2015
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Blatant bump here for my FX35... a bit more old school than the ones on this thread, but I do love it!

http://www.pistonheads.com/gassing/topic.asp?h=0&a...


M3DEV

1,481 posts

195 months

Tuesday 17th March 2015
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Anyone had any further updates on the much anticipated Infiniti warranty?