Infiniti FX

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Discussion

T5GRF

Original Poster:

1,978 posts

265 months

Monday 22nd June 2015
quotequote all
I had an email from Reading on Wednesday finally confirming that the official warranty scheme will be up and running shortly. I have been asked to provide some information to obtain a quote. I will update the thread once I have some more details.


M3DEV

1,484 posts

196 months

Monday 29th June 2015
quotequote all
I had the same email from Nicola at ICR about 2 weeks ago.
Regretfully nothing since I provided all my details (all of which they should have on record).
They are not even returning my calls!!!!!!!!!!!!!!

M3DEV

1,484 posts

196 months

Tuesday 30th June 2015
quotequote all
Chased up Infiniti Cars Reading again this morning as they still had not returned my calls.
Contact was again not available, I vented my feelings at the receptionist.
Surprise, within 3 minutes I had a call back.
However they were still not able to confirm anything about this supposed product, stating it was all still being worked on by Infiniti Hong Kong????

In my frustration I called Infiniti Hull as I have seen many good reports of their service.

Within 1 hour I have managed to get a full quotation for the Infiniti backed extended warranty, which mirrors the existing 3 year warranty. Hull advised that this is organised by Infiniti using Mafre and is now available.

Price is very competitive.

I was so impressed with the attitude of Hull, I may well switch my servicing as I do get up that way reasonably often.

T5GRF

Original Poster:

1,978 posts

265 months

Tuesday 30th June 2015
quotequote all
Rob, I am still waiting too..

Would you mind posting or pm the details of what's on offer please?

T5GRF

Original Poster:

1,978 posts

265 months

Tuesday 30th June 2015
quotequote all
Rob, I am still waiting too..

Would you mind posting or pm the details of what's on offer please?

M3DEV

1,484 posts

196 months

Tuesday 30th June 2015
quotequote all
PM'd Markthumbup

DSLiverpool

14,764 posts

203 months

Tuesday 30th June 2015
quotequote all
At Goodwood I spoke to a PR guy who from his demeanour seemed in the know, I explained how I didnt want the car anymore as I dont need it but none of the UK dealers would make an offer - he said he would sort it, I may not be happy with the offer but at least its an offer.

Nothing as yet - I think Lexus need not worry just yet

N2GHT

2 posts

161 months

Friday 3rd July 2015
quotequote all
Hey Rob could you PM me the details as well please?

DSLiverpool

14,764 posts

203 months

Saturday 4th July 2015
quotequote all
Looks like its going to WBAC which is a shame for a car still under makers warranty but so far I cant get an offer from any dealer to take it - not a decent offer - no offer not even £1 so far.

I am having one last go calling them this week but if it has to go to WBAC what does it say for the dealers confidence in the brand.

T5GRF

Original Poster:

1,978 posts

265 months

Monday 6th July 2015
quotequote all
That's not good DS. Have you been unable to get ANY bid from a franchised dealer?
The warranty situation seems farcical too.

Luke.

11,002 posts

251 months

Monday 6th July 2015
quotequote all
DSLiverpool said:
Looks like its going to WBAC which is a shame for a car still under makers warranty but so far I cant get an offer from any dealer to take it - not a decent offer - no offer not even £1 so far.

I am having one last go calling them this week but if it has to go to WBAC what does it say for the dealers confidence in the brand.
Hi DS, how much are you looking for?

DSLiverpool

14,764 posts

203 months

Monday 6th July 2015
quotequote all
Had a bid from Reading that was about £1k less than WBAC , on the basis one will full retail it and one will put it to auction it shows a poor faith in the brand but at least it's a bid, the supplying dealer didn't call neither did Stockport. Remember this is a Q70 facelift model it's pretty fresh.
I may as well run it now until my Mustang arrives and chop it in.

T5GRF

Original Poster:

1,978 posts

265 months

Tuesday 7th July 2015
quotequote all
DS would you mind pm me what you were offered by Reading?

DSLiverpool

14,764 posts

203 months

Tuesday 7th July 2015
quotequote all
Luke. said:
DSLiverpool said:
Looks like its going to WBAC which is a shame for a car still under makers warranty but so far I cant get an offer from any dealer to take it - not a decent offer - no offer not even £1 so far.

I am having one last go calling them this week but if it has to go to WBAC what does it say for the dealers confidence in the brand.
Hi DS, how much are you looking for?
Anything to get shut to be honest - prefer it to go privately for the wbac price online

DSLiverpool

14,764 posts

203 months

Friday 17th July 2015
quotequote all
After speaking to Infinity HQ about the fact the dealers won't touch the cars I just managed to get one dealer to match WBAC !!!
It's going to WBAC on Sunday, the single most unpopular car I've ever had and I've had a few weird ones.
Thing is it's a bloody good car though - pity

DSLiverpool

14,764 posts

203 months

Sunday 19th July 2015
quotequote all
It gets worse - My car says on the V5 - FX50 S Auto, they stopped making this in 2010 !! on the bill of sale its correct at FX50 S Premium which they will pay me £22,300 for - a FX 50 S Auto classed as a late registered car is £15k

I know its not a late reg car because my car has the QX70 grill and front end which they accept but we need the V5 correcting.

Never again will I deal with or have anything to do with this brand - the car is superb, everyone associated with it less so

DSLiverpool

14,764 posts

203 months

Sunday 19th July 2015
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Only happened 2 hours ago, I've sent them a message and as the WBAC route will take a while I will insist they take it away

T5GRF

Original Poster:

1,978 posts

265 months

Wednesday 22nd July 2015
quotequote all
Any update DS?

DSLiverpool

14,764 posts

203 months

Wednesday 22nd July 2015
quotequote all
I'll PM you

T5GRF

Original Poster:

1,978 posts

265 months

Thursday 23rd July 2015
quotequote all
Ok thanks