New BMW's getting stolen using blank BMW keys
Discussion
contractor said:
Thanks for that. I've just coded that and confirmed everything works as it should:
lock/unlock using fob
windows/mirrors up/down using fob
opening using touch (inc mirrors down)
closing using touch (inc mirrors/windows up)
key in lock, lock/unlock with wing mirror fold unfold. Windows do not move up or down.
That's good. Can you confirm your model and build date for the doubters.lock/unlock using fob
windows/mirrors up/down using fob
opening using touch (inc mirrors down)
closing using touch (inc mirrors/windows up)
key in lock, lock/unlock with wing mirror fold unfold. Windows do not move up or down.
M3/E92 stolen off drive without keys. Driver's door lock "drilled". Pushed off drive (SOC showed hand prints on boot and bonnet). Abandoned on kerb 200 yards round the corner with screwdriver put through speedo, rev counter, i-drive display, passenger door mirror kicked off. Battery compartment in boot accessed. Any ideas why it didn't go any further? SOC says damage is purely malicious.
BergMan77 said:
M3/E92 stolen off drive without keys. Driver's door lock "drilled". Pushed off drive (SOC showed hand prints on boot and bonnet). Abandoned on kerb 200 yards round the corner with screwdriver put through speedo, rev counter, i-drive display, passenger door mirror kicked off. Battery compartment in boot accessed. Any ideas why it didn't go any further? SOC says damage is purely malicious.
Has it had the security update?paulmoonraker said:
BergMan77 said:
It did. In process of pursuing BMW to recover my excess, as are insurance company to recover their loss.
What's their reasoning? The known security flaw? If so, it will be a landmark if BMW pay out...If I understand it correctly, the M3 has had the security update and it worked. Because the car could not be stolen it was vandalised. I can't understand how BMW are liable because your car WASN'T stolen. This will have horrendous implications if there is a payout.
Apologies if I misunderstand the situation.
Apologies if I misunderstand the situation.
pingu393 said:
If I understand it correctly, the M3 has had the security update and it worked. Because the car could not be stolen it was vandalised. I can't understand how BMW are liable because your car WASN'T stolen. This will have horrendous implications if there is a payout.
Apologies if I misunderstand the situation.
I read the posters reply as meaning it has had the update when it went in for repair of the vandalism. IE after the attempted theft.Apologies if I misunderstand the situation.
5to1 said:
pingu393 said:
If I understand it correctly, the M3 has had the security update and it worked. Because the car could not be stolen it was vandalised. I can't understand how BMW are liable because your car WASN'T stolen. This will have horrendous implications if there is a payout.
Apologies if I misunderstand the situation.
I read the posters reply as meaning it has had the update when it went in for repair of the vandalism. IE after the attempted theft.Apologies if I misunderstand the situation.
If you are right, BMW are in for one hell of a lawsuit - which I think they should lose. To be honest, I've wondered why this wasn't being done already.
Confused a little!
Why would BMW be liable? The car didn't get stolen, it was a failed attempt, i have no idea why they failed bearing in mind it didn't have the security update, in an ideal world BMW would contact every owner of every affected model and haul the car in for the update, are you suggesting they are liable on this front?
Are we suggesting BMW are liable for the vandalism damage? Surely the insurer should cover this damage.
No one ever told me about the BMW theft issue, i found out for myself after already buying the car, infact it was reading these pages that prompted me to get the security update, BMW didn't come chasing after me, i did it off my own back!
Why would BMW be liable? The car didn't get stolen, it was a failed attempt, i have no idea why they failed bearing in mind it didn't have the security update, in an ideal world BMW would contact every owner of every affected model and haul the car in for the update, are you suggesting they are liable on this front?
Are we suggesting BMW are liable for the vandalism damage? Surely the insurer should cover this damage.
No one ever told me about the BMW theft issue, i found out for myself after already buying the car, infact it was reading these pages that prompted me to get the security update, BMW didn't come chasing after me, i did it off my own back!
pingu393 said:
In that case, I wonder what scuppered the theft.
If you are right, BMW are in for one hell of a lawsuit - which I think they should lose. To be honest, I've wondered why this wasn't being done already.
Pot luck, maybe the car chose to break down at that very moment If you are right, BMW are in for one hell of a lawsuit - which I think they should lose. To be honest, I've wondered why this wasn't being done already.
Although I suspect its more likely incompetence on the part of the thief. It's one thing to risk being caught in the act of theft when you have the prospect of getting the car, but you'd have to be pretty thick to stick around to vandalise it once you knew you'd failed to nick it :/
BMW are not interested in this one bit, they didnt even care about my car being stolen. The fact is they are not liable unless the car explodes and kills the driver....see below
"Thank you for your further email dated March 18, 2013. I am sorry to learn that your BMW 520d M Sport has been stolen. I can certainly appreciate the disappointment and concern caused by this.
"Criminal activity of all kinds is becoming increasingly sophisticated and particularly in this electronic age, evolves with incredible speed. For highly complex, valuable and desirable products like cars, this has been a constant battle for manufacturers, legislators, the police and of course the owners of these cars."
"Please be assured that your vehicle was built to a standard that meets all required legislations in terms of security and safety. However, we did release an enhancement for any customers who contacted us concerned about the type of theft shown in recent media articles. Information regarding this update was available on our website and it was also announced in the press and through other media such as TV. This was not announced as a vehicle recall as there was no safety issue present."
"I understand that you are concerned about recovering the costs for your vehicle. I can advise that your insurance company and the police are in the best position to assist you further. I trust that they will thoroughly investigate this matter."
"Once again, I am sorry that you have had cause to contact us. However, I trust that you will accept this email as clarification our position on this matter."
"Thank you for your further email dated March 18, 2013. I am sorry to learn that your BMW 520d M Sport has been stolen. I can certainly appreciate the disappointment and concern caused by this.
"Criminal activity of all kinds is becoming increasingly sophisticated and particularly in this electronic age, evolves with incredible speed. For highly complex, valuable and desirable products like cars, this has been a constant battle for manufacturers, legislators, the police and of course the owners of these cars."
"Please be assured that your vehicle was built to a standard that meets all required legislations in terms of security and safety. However, we did release an enhancement for any customers who contacted us concerned about the type of theft shown in recent media articles. Information regarding this update was available on our website and it was also announced in the press and through other media such as TV. This was not announced as a vehicle recall as there was no safety issue present."
"I understand that you are concerned about recovering the costs for your vehicle. I can advise that your insurance company and the police are in the best position to assist you further. I trust that they will thoroughly investigate this matter."
"Once again, I am sorry that you have had cause to contact us. However, I trust that you will accept this email as clarification our position on this matter."
Wellplayed said:
BMW are not interested in this one bit, they didnt even care about my car being stolen. The fact is they are not liable unless the car explodes and kills the driver....see below
"Thank you for your further email dated March 18, 2013. I am sorry to learn that your BMW 520d M Sport has been stolen. I can certainly appreciate the disappointment and concern caused by this.
"Criminal activity of all kinds is becoming increasingly sophisticated and particularly in this electronic age, evolves with incredible speed. For highly complex, valuable and desirable products like cars, this has been a constant battle for manufacturers, legislators, the police and of course the owners of these cars."
"Please be assured that your vehicle was built to a standard that meets all required legislations in terms of security and safety. However, we did release an enhancement for any customers who contacted us concerned about the type of theft shown in recent media articles. Information regarding this update was available on our website and it was also announced in the press and through other media such as TV. This was not announced as a vehicle recall as there was no safety issue present."
"I understand that you are concerned about recovering the costs for your vehicle. I can advise that your insurance company and the police are in the best position to assist you further. I trust that they will thoroughly investigate this matter."
"Once again, I am sorry that you have had cause to contact us. However, I trust that you will accept this email as clarification our position on this matter."
In other words, thanks for your money, now fk off."Thank you for your further email dated March 18, 2013. I am sorry to learn that your BMW 520d M Sport has been stolen. I can certainly appreciate the disappointment and concern caused by this.
"Criminal activity of all kinds is becoming increasingly sophisticated and particularly in this electronic age, evolves with incredible speed. For highly complex, valuable and desirable products like cars, this has been a constant battle for manufacturers, legislators, the police and of course the owners of these cars."
"Please be assured that your vehicle was built to a standard that meets all required legislations in terms of security and safety. However, we did release an enhancement for any customers who contacted us concerned about the type of theft shown in recent media articles. Information regarding this update was available on our website and it was also announced in the press and through other media such as TV. This was not announced as a vehicle recall as there was no safety issue present."
"I understand that you are concerned about recovering the costs for your vehicle. I can advise that your insurance company and the police are in the best position to assist you further. I trust that they will thoroughly investigate this matter."
"Once again, I am sorry that you have had cause to contact us. However, I trust that you will accept this email as clarification our position on this matter."
Yes - BMW don't seem to care in the slightest.
They had mine in the dealers back in October 2012, apparently they even had the update available at this time (I have been well educated since the 6th February, see photo) . However it was 'only' a £400 footwell module that was being replaced, so they changed that and programmed it and didn't bother updating my CAS.
Result, the below and losing a once loyal BMW owner to Audi:
Oh and also they charged me for 2 new alloys, as the MV3 had cracked (also on watchdog) but they decided that they would not replace FOC - errrr bill in October was £1400 ..... Really angry that they didn't do the CAS update over the 2 days they had the car.
It's a shambles. Ill never buy BMW again.
They had mine in the dealers back in October 2012, apparently they even had the update available at this time (I have been well educated since the 6th February, see photo) . However it was 'only' a £400 footwell module that was being replaced, so they changed that and programmed it and didn't bother updating my CAS.
Result, the below and losing a once loyal BMW owner to Audi:
Oh and also they charged me for 2 new alloys, as the MV3 had cracked (also on watchdog) but they decided that they would not replace FOC - errrr bill in October was £1400 ..... Really angry that they didn't do the CAS update over the 2 days they had the car.
It's a shambles. Ill never buy BMW again.
BergMan77 said:
It did. In process of pursuing BMW to recover my excess, as are insurance company to recover their loss.
This is crazy, I cant believe how they are being allowed to get away with this. The suggestion that the insurance company will foot the bill is a completely ridiculous arrogant standpoint.BergMan77 I'd be very interested in the outcome of your excess cover, i'm doing the same!!
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