New BMW's getting stolen using blank BMW keys
Discussion
An update (quite literally) on this subject on the BBC website today.
http://www.bbc.co.uk/news/technology-31093065
http://www.bbc.co.uk/news/technology-31093065
Mysterae said:
An update (quite literally) on this subject on the BBC website today.
http://www.bbc.co.uk/news/technology-31093065
This was a completely different security flaw that nobody knew about because the ADAC embargoed the findings until after BMW patched it.http://www.bbc.co.uk/news/technology-31093065
X6 KZK said:
My BMW X6 was stolen a couple of days ago. This was during a busy lunchtime, from an open air supermarket car park operating an entry/exit ANPR system and in central Solihull which is covered with CCTV. I have all the keys and there were no signs of a break-in at the scene. In fact my wife spent most of her time convincing the authorities that she had parked there!
In talking with the police, it is clear that the thieves have become so bold that they are simply taking BMWs, at will, using OBD access methods. I have not spoken with BMW as yet - but from reviewing the threads see little value in doing this.
Folks - some good news on this. The police managed to get their act together and tracked car. The tracker (non GPS) was difficult to locate in the vehicle. The thieves had stripped some panels in the boot and assumed tracker not fitted. These chaps are now behind bars for 5 years. I saw a number of high end vehicles at the recovery unit - afraid BMW seemed most popular. The supermarket (Morrisons) were useless...as finally discovered that their ANPR wasn't operational at the time and not something they wanted to willingly share. Also claimed that no car had ever been reported stolen from there. I ended up about £1k out of pocket (excess and limit on contents) In talking with the police, it is clear that the thieves have become so bold that they are simply taking BMWs, at will, using OBD access methods. I have not spoken with BMW as yet - but from reviewing the threads see little value in doing this.
http://www.birminghammail.co.uk/news/midlands-news...
Contacting BMW is pointless, same line of response to all three of my expressions of annoyance at their main dealer, Wollaston, not doing the security update that I requeted was carried out prior to picking my new (used approved) car up.
"Thank you for your further email dated February 4, 2015. I am sorry to learn of your continued dissatisfaction. I can assure you it was certainly not my intention to cause you any additional frustration.
I appreciate that you are annoyed that the security enhancement was not carried out at Wollaston, as you stated it was promised at the point of sale. I am sure you can understand the Retailer in question is an independent business, hence I could not possibly comment on the reason for this misunderstanding. I have therefore, taken the opportunity to forward your correspondence onto the relevant manager at Wollaston, who will be able to investigate your concerns and contact you directly to converse over this matter.
I acknowledge your question as to why the security update was created. I can confirm that we are continually updating our security systems, including software. We do this in anticipation of possible security risks and in response to the latest threats posed by sophisticated criminal car theft operations.
As a side note, I can confirm this form of theft affects a wide range of vehicles, not just BMWs. I can assure you that we have always taken security measures extremely seriously and worked closely with the police and other organisations to safeguard against car crime in all its forms.
Pertaining to your queries as to why all vehicles have not been provided with the security enhancement. I can advise that as this is not a safety related recall we are not required to contact every private owner. However, we have addressed any customer concerns that have been raised, with us directly.
I appreciate that you feel it is the customer that is at a loss due to this situation, however, BMW cannot be held responsible for criminal activity. We are not liable for any losses incurred by an owner or their insurance company either now, in the future, or in relation to any previous thefts. Our products meet all the criteria for global car security set out by Thatcham.
Once again, thank you for contacting BMW UK. I trust this information is of assistance to you. Please feel free to contact me, should you have any future enquiries.
Yours sincerely
BMW UK"
"Thank you for your further email dated February 4, 2015. I am sorry to learn of your continued dissatisfaction. I can assure you it was certainly not my intention to cause you any additional frustration.
I appreciate that you are annoyed that the security enhancement was not carried out at Wollaston, as you stated it was promised at the point of sale. I am sure you can understand the Retailer in question is an independent business, hence I could not possibly comment on the reason for this misunderstanding. I have therefore, taken the opportunity to forward your correspondence onto the relevant manager at Wollaston, who will be able to investigate your concerns and contact you directly to converse over this matter.
I acknowledge your question as to why the security update was created. I can confirm that we are continually updating our security systems, including software. We do this in anticipation of possible security risks and in response to the latest threats posed by sophisticated criminal car theft operations.
As a side note, I can confirm this form of theft affects a wide range of vehicles, not just BMWs. I can assure you that we have always taken security measures extremely seriously and worked closely with the police and other organisations to safeguard against car crime in all its forms.
Pertaining to your queries as to why all vehicles have not been provided with the security enhancement. I can advise that as this is not a safety related recall we are not required to contact every private owner. However, we have addressed any customer concerns that have been raised, with us directly.
I appreciate that you feel it is the customer that is at a loss due to this situation, however, BMW cannot be held responsible for criminal activity. We are not liable for any losses incurred by an owner or their insurance company either now, in the future, or in relation to any previous thefts. Our products meet all the criteria for global car security set out by Thatcham.
Once again, thank you for contacting BMW UK. I trust this information is of assistance to you. Please feel free to contact me, should you have any future enquiries.
Yours sincerely
BMW UK"
X6 KZK said:
Folks - some good news on this. The police managed to get their act together and tracked car. The tracker (non GPS) was difficult to locate in the vehicle. The thieves had stripped some panels in the boot and assumed tracker not fitted. These chaps are now behind bars for 5 years. I saw a number of high end vehicles at the recovery unit - afraid BMW seemed most popular. The supermarket (Morrisons) were useless...as finally discovered that their ANPR wasn't operational at the time and not something they wanted to willingly share. Also claimed that no car had ever been reported stolen from there. I ended up about £1k out of pocket (excess and limit on contents)
http://www.birminghammail.co.uk/news/midlands-news...
That's a result.http://www.birminghammail.co.uk/news/midlands-news...
X6 KZK said:
Folks - some good news on this. The police managed to get their act together and tracked car. The tracker (non GPS) was difficult to locate in the vehicle. The thieves had stripped some panels in the boot and assumed tracker not fitted. These chaps are now behind bars for 5 years. I saw a number of high end vehicles at the recovery unit - afraid BMW seemed most popular. The supermarket (Morrisons) were useless...as finally discovered that their ANPR wasn't operational at the time and not something they wanted to willingly share. Also claimed that no car had ever been reported stolen from there. I ended up about £1k out of pocket (excess and limit on contents)
http://www.birminghammail.co.uk/news/midlands-news...
Good result - about time some of these scrotes got caught.http://www.birminghammail.co.uk/news/midlands-news...
Can you say what tracker it was?
j80jpw said:
Contacting BMW is pointless, same line of response to all three of my expressions of annoyance at their main dealer, Wollaston, not doing the security update that I requeted was carried out prior to picking my new (used approved) car up.
...
I bought non-approved, and contacted BMW UK. They said my local retailer can carry out the update free of charge if upon examination it's deemed to be required. Strange that you had a worse response having gone approved used....
I've emailed my local, been ignored so far, so will be phoning soon. They may well lie and say it's not required though...
They told me it would be upgraded prior to me picking it up. It was only after it was stolen without any broken glass on the floor or noise that I called to check, not letting them know it was gone they told me it hadn't been done but I was welcome to bring it in! I'd only had it a few months.
L555BAT said:
I bought non-approved, and contacted BMW UK. They said my local retailer can carry out the update free of charge if upon examination it's deemed to be required. Strange that you had a worse response having gone approved used.
I've emailed my local, been ignored so far, so will be phoning soon. They may well lie and say it's not required though...
I called and surprise surprise the update for OBD is only required for 2007-on cars. Based on what I've read on various forums, this is almost certainly a lie. And they didn't know of the screwdriver in door lock to open windows problem.I've emailed my local, been ignored so far, so will be phoning soon. They may well lie and say it's not required though...
L555BAT said:
L555BAT said:
I bought non-approved, and contacted BMW UK. They said my local retailer can carry out the update free of charge if upon examination it's deemed to be required. Strange that you had a worse response having gone approved used.
I've emailed my local, been ignored so far, so will be phoning soon. They may well lie and say it's not required though...
I called and surprise surprise the update for OBD is only required for 2007-on cars. Based on what I've read on various forums, this is almost certainly a lie. And they didn't know of the screwdriver in door lock to open windows problem.I've emailed my local, been ignored so far, so will be phoning soon. They may well lie and say it's not required though...
Hi all, is this still a problem?
I have an e90 320d e.d. the LCI on a 10 plate. I came out this morning and what was left of my lock had a screw sticking out of it. The outermost cm or so of the barrel wass on the floor with a similar screw in it, and the casing was missing.
I unlocked with the remote before I noticed and the car was "locked". The windows were up. However the scrotes had gained entry, as the OBD port cover was pushed in.
I took it straight up to my local dealer and they said because the CAS was updated the "perps" had not managed to get it started. He said the computer had no sign of being accessed, no new keys or anything. Should it just stonewall any attempt or would it audit?
I'm not so sure they wernt disturbed in the act. And may return.
So, I have ordered a Disklok, and a small CCTV for the window overlooking. Any other tips as to security upgrades?
I have an e90 320d e.d. the LCI on a 10 plate. I came out this morning and what was left of my lock had a screw sticking out of it. The outermost cm or so of the barrel wass on the floor with a similar screw in it, and the casing was missing.
I unlocked with the remote before I noticed and the car was "locked". The windows were up. However the scrotes had gained entry, as the OBD port cover was pushed in.
I took it straight up to my local dealer and they said because the CAS was updated the "perps" had not managed to get it started. He said the computer had no sign of being accessed, no new keys or anything. Should it just stonewall any attempt or would it audit?
I'm not so sure they wernt disturbed in the act. And may return.
So, I have ordered a Disklok, and a small CCTV for the window overlooking. Any other tips as to security upgrades?
LostSoul1972 said:
Hi all, is this still a problem?
I have an e90 320d e.d. the LCI on a 10 plate. I came out this morning and what was left of my lock had a screw sticking out of it. The outermost cm or so of the barrel wass on the floor with a similar screw in it, and the casing was missing.
I unlocked with the remote before I noticed and the car was "locked". The windows were up. However the scrotes had gained entry, as the OBD port cover was pushed in.
I took it straight up to my local dealer and they said because the CAS was updated the "perps" had not managed to get it started. He said the computer had no sign of being accessed, no new keys or anything. Should it just stonewall any attempt or would it audit?
I'm not so sure they wernt disturbed in the act. And may return.
So, I have ordered a Disklok, and a small CCTV for the window overlooking. Any other tips as to security upgrades?
In short, yes but less so if it has had the free bmw security update (not sure what year the update is required up to). Security tips here: http://www.e90post.com/forums/showthread.php?t=741...I have an e90 320d e.d. the LCI on a 10 plate. I came out this morning and what was left of my lock had a screw sticking out of it. The outermost cm or so of the barrel wass on the floor with a similar screw in it, and the casing was missing.
I unlocked with the remote before I noticed and the car was "locked". The windows were up. However the scrotes had gained entry, as the OBD port cover was pushed in.
I took it straight up to my local dealer and they said because the CAS was updated the "perps" had not managed to get it started. He said the computer had no sign of being accessed, no new keys or anything. Should it just stonewall any attempt or would it audit?
I'm not so sure they wernt disturbed in the act. And may return.
So, I have ordered a Disklok, and a small CCTV for the window overlooking. Any other tips as to security upgrades?
sadsac said:
LostSoul1972 said:
Hi all, is this still a problem?
I have an e90 320d e.d. the LCI on a 10 plate. I came out this morning and what was left of my lock had a screw sticking out of it. The outermost cm or so of the barrel wass on the floor with a similar screw in it, and the casing was missing.
I unlocked with the remote before I noticed and the car was "locked". The windows were up. However the scrotes had gained entry, as the OBD port cover was pushed in.
I took it straight up to my local dealer and they said because the CAS was updated the "perps" had not managed to get it started. He said the computer had no sign of being accessed, no new keys or anything. Should it just stonewall any attempt or would it audit?
I'm not so sure they wernt disturbed in the act. And may return.
So, I have ordered a Disklok, and a small CCTV for the window overlooking. Any other tips as to security upgrades?
In short, yes but less so if it has had the free bmw security update (not sure what year the update is required up to). Security tips here: http://www.e90post.com/forums/showthread.php?t=741...I have an e90 320d e.d. the LCI on a 10 plate. I came out this morning and what was left of my lock had a screw sticking out of it. The outermost cm or so of the barrel wass on the floor with a similar screw in it, and the casing was missing.
I unlocked with the remote before I noticed and the car was "locked". The windows were up. However the scrotes had gained entry, as the OBD port cover was pushed in.
I took it straight up to my local dealer and they said because the CAS was updated the "perps" had not managed to get it started. He said the computer had no sign of being accessed, no new keys or anything. Should it just stonewall any attempt or would it audit?
I'm not so sure they wernt disturbed in the act. And may return.
So, I have ordered a Disklok, and a small CCTV for the window overlooking. Any other tips as to security upgrades?
LostSoul1972 said:
Hi all, is this still a problem?
I have an e90 320d e.d. the LCI on a 10 plate. I came out this morning and what was left of my lock had a screw sticking out of it. The outermost cm or so of the barrel wass on the floor with a similar screw in it, and the casing was missing.
I unlocked with the remote before I noticed and the car was "locked". The windows were up. However the scrotes had gained entry, as the OBD port cover was pushed in.
I took it straight up to my local dealer and they said because the CAS was updated the "perps" had not managed to get it started. He said the computer had no sign of being accessed, no new keys or anything. Should it just stonewall any attempt or would it audit?
I'm not so sure they wernt disturbed in the act. And may return.
So, I have ordered a Disklok, and a small CCTV for the window overlooking. Any other tips as to security upgrades?
Sounds like exactly what happened to mine last year. Had a Disklock and "OBD II Disabled" Sticker since then and not had any further attempts. I have an e90 320d e.d. the LCI on a 10 plate. I came out this morning and what was left of my lock had a screw sticking out of it. The outermost cm or so of the barrel wass on the floor with a similar screw in it, and the casing was missing.
I unlocked with the remote before I noticed and the car was "locked". The windows were up. However the scrotes had gained entry, as the OBD port cover was pushed in.
I took it straight up to my local dealer and they said because the CAS was updated the "perps" had not managed to get it started. He said the computer had no sign of being accessed, no new keys or anything. Should it just stonewall any attempt or would it audit?
I'm not so sure they wernt disturbed in the act. And may return.
So, I have ordered a Disklok, and a small CCTV for the window overlooking. Any other tips as to security upgrades?
Someone stole my number plates about 6 months later though. It may have been the same people who realised they couldn't get away with my car, so they stole someone elses and used my plates to drive it around. Get some tamper proof screws on your plates.
Hi
New here and looking at going back to BMW with a purchase of a current shape 520d anywhere between 2010 and 2012
Looking online it seems that I am better getting a post September 2011 build as it will have the software to stop theft by key cloning - is that correct?
If I get one that is older that Sept 11, will I be entitled to the free software fix?
When it talks about post Sept 11 build, how can I check that before buying? I mean it could have been built in May 11 and only sold/registered in the September for example?
If I do get a post 2011 car is it safe from this type of theft completely or have the thieves found other ways without stealing the keys?
Thanks for any replies!
Regards
Rich
New here and looking at going back to BMW with a purchase of a current shape 520d anywhere between 2010 and 2012
Looking online it seems that I am better getting a post September 2011 build as it will have the software to stop theft by key cloning - is that correct?
If I get one that is older that Sept 11, will I be entitled to the free software fix?
When it talks about post Sept 11 build, how can I check that before buying? I mean it could have been built in May 11 and only sold/registered in the September for example?
If I do get a post 2011 car is it safe from this type of theft completely or have the thieves found other ways without stealing the keys?
Thanks for any replies!
Regards
Rich
Seems to be a bit of confusion over this...
http://f10.5post.com/forums/showthread.php?t=74409...
My 2010 F11 has been booked in by my dealer for the update next week. Said it *does* apply to F10/11's built before sept 2011. Not sure why some dealers are saying it doesn't affect F models. You would think this isn't a difficult thing to communicate clearly pretty poor by BMW and their dealer network, total confusion.
http://f10.5post.com/forums/showthread.php?t=74409...
My 2010 F11 has been booked in by my dealer for the update next week. Said it *does* apply to F10/11's built before sept 2011. Not sure why some dealers are saying it doesn't affect F models. You would think this isn't a difficult thing to communicate clearly pretty poor by BMW and their dealer network, total confusion.
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