640D Gran Coupe air con not working

[RichardM5]

CSK423 said:

The replacement item will have a warranty and any failure should be claimed against that.

When was the last condenser replaced ?

That's not the case with parts replaced under warranty. The warranty of the new part is only that which would have been covered by the original part.

[CSK423]

RichardM5 said:

That's not the case with parts replaced under warranty. The warranty of the new part is only that which would have been covered by the original part.

It wasn't a warranty claim though was it, it was a product improvement part (or whatever BMWs terminology is). I understand your logic regards warranty replacement and why replacement parts wouldn't exceed this though.

There's probably a lot of factors that need clarified before you go at it with BMW to not pay for the replacement. Clarity around warranty or improvement recall, time between failures etc.

[RichardM5]

I've experienced failure of warranty replacement parts on a number of occasions. Basically if you don't pay then the warranty is not extended, 'no compensation without consideration'. On a couple of claims I've actually paid a small amount, £25 for example, to ensure the replacement is covered.

I'm pretty sure BMW would categorise a quality enhancement as a warranty issue, but due to the sheer quantity of replacements I think you have no problem in demonstrating that the part is not of merchantable quality and thus covered under the sale of goods act.

[Deano63]

Deano63 said:

So the dealer has investigated and said that it is indeed the condenser that has failed and is ordering one up. They did say that I cannot have a warranty replacement on top of a repair already done under warranty and that therefore I may still end up having to pay out, but that they would put pressure on BMW to find a goodwill gesture. So the condenser unit has failed twice, each time with less than 2 years of usage and relatively low mileage - only 30k, wish I had bought the Convertible, at least then I could have had natural aircon!!

So to provide a long overdue update on this post, (sorry about the delay), BMW did provide and fit the replacement condenser unit completely free of charge. In answer to the other post asking about when it was replaced, it was around June 2015, but since was done under warranty I got no paperwork...

[Simon.]

The AC Condenser went 3 times on my 640D GC, the car was just over 2.5 years old when I part ex'd it for the X6.

TBH bulld quality on my 640 wasn't the best (I owned two, the 2nd was a good will gesture from BMW because my first one spent around 3 months in the workshop in 7 months of ownership).

So far the X6 has been better although I have already lost one of the front tow hook covers and that's only been 3 months of ownership.