N47 Quality Enhancement.
Discussion
Helix402
The QE has ended (31 Dec 2015) but it goes a long way to showing that BMW sold an approved car that wasn't fit for purpose as the QE was about the part that failed on my car and has sandwiched my engine. The basis of my claim against BMW Berry will be that the car wasn't fit for purpose and that as they have refused to repair, I am entitled to a refund under the Sale of Goods Act. Fitness for purpose takes into account price, reliability, longevity and various other factors (including the existence of the QE on that part).
I'm still doing the rounds of BMW worldwide, BMW UK and the dealership to see if they will do anything (unlikely) and have given them til the end of the week. After that, I'll get all badass on them!
The QE has ended (31 Dec 2015) but it goes a long way to showing that BMW sold an approved car that wasn't fit for purpose as the QE was about the part that failed on my car and has sandwiched my engine. The basis of my claim against BMW Berry will be that the car wasn't fit for purpose and that as they have refused to repair, I am entitled to a refund under the Sale of Goods Act. Fitness for purpose takes into account price, reliability, longevity and various other factors (including the existence of the QE on that part).
I'm still doing the rounds of BMW worldwide, BMW UK and the dealership to see if they will do anything (unlikely) and have given them til the end of the week. After that, I'll get all badass on them!
Help...
My timing chain snapped on my 2011 (late november) full service history 1 series. The chain on this engine is meant to be fine, it needs a new engine and BMW have offered to contribute 70% of parts. This leaves me with a bill of just over £5k! Is there anything else i could do? Court? Please advise....
Many thanks
Tom
My timing chain snapped on my 2011 (late november) full service history 1 series. The chain on this engine is meant to be fine, it needs a new engine and BMW have offered to contribute 70% of parts. This leaves me with a bill of just over £5k! Is there anything else i could do? Court? Please advise....
Many thanks
Tom
kurt535 said:
ok....glad i read this..have been considering a 1 series 118d...can anyone confirm what years carry the n47 with the timing chain issue please?
I believe 57 plate onwards came in sept 07 ,does that mean some cars say a couple of months before that reg had the new engine Im not sure how that works..... maybe,I believe the N47 came with the facelift which was early 2007 (123d was late to the party in September 2007).
Pre-facelift 120d had a version of the swirl-flap eating diesel with 163 bhp, whereas facelift models got the 177 bhp camchain-snapping N47 (I think the other main difference was Euro IV compliance and fitment of stop/start on the N47 versions).
Biggest clue is probably the CO2 output quoted on the V5C - the N47 is considerably lower. (My E46 320td Compact was 153mg, my 123d was 138mg). IIRC the N47 engined 118d just crept into the under 120mg band, although more grunt could be liberated by tuners - A C Schnitzer possibly?
Just my view, but if I was thinking of buying an N47 engine car now I would look for one that has been fixed properly - oops, what was I thinking, one that has had its Quality Enhanced! As in is fit for purpose - this translation lark is so complicated!
Pre-facelift 120d had a version of the swirl-flap eating diesel with 163 bhp, whereas facelift models got the 177 bhp camchain-snapping N47 (I think the other main difference was Euro IV compliance and fitment of stop/start on the N47 versions).
Biggest clue is probably the CO2 output quoted on the V5C - the N47 is considerably lower. (My E46 320td Compact was 153mg, my 123d was 138mg). IIRC the N47 engined 118d just crept into the under 120mg band, although more grunt could be liberated by tuners - A C Schnitzer possibly?
Just my view, but if I was thinking of buying an N47 engine car now I would look for one that has been fixed properly - oops, what was I thinking, one that has had its Quality Enhanced! As in is fit for purpose - this translation lark is so complicated!
jcelee said:
Planning to test whether permitting 14 hours of work, replacing tensioner, upper and lower timing chains really represents a "Voluntary Quality Enhancement," or whether it is an open acknowledgement of a design fault in the County Court. Our chain snapped one month prior to the Puma announcement...
Have any of you done this yet?
Hi Have any of you done this yet?
The timing chain on my BMW 320d 08 reg snapped on 04.01.2017. 2 quality enhancement issues by BMW, last in July 2015 not addressed by anyone, despite a full BMW service history. No definite reply from BMW yet. Is the ombudsman or the county court an option?
helix402 said:
I haven't heard of one snapping post campaign, let us know how you get on. All the best in getting a positive result.
I have. It's normally upper chain replaced but lower one 'within limits' or some such nonsense.There's only one way to sort it and it doesn't involve pissing around with gauges to see if there's 'a bit too much chain extension'. Engine out, flywheel and rear cover off, replace everything in one go - new crank as well if it needs one. That's a proper repair job and a customer hopefully retained. Dealer mechanics have been moaning about the BMW procedure that is basically trying to get away with as little as possible.
I managed to get a copy of the report when the qe was carried out. I had everything replaced. Both chains the lot. £1500 it cost BMW to do the job. Still waiting to hear how much damage and whether BMW are interested. I was supposed to get a phone call after lunch today but nothibg. I rang them at quater to 6, to be told the person dealing with my car would ring me back. I guess thats not going to happen now. Frustration is rising massively
Out of interest - what is everyone's service history on the cars that snapped their chains?
I ran a 118d N47 '58 plate for 5 years up to around 170,000 miles, no issues with chain, slight "rustling" noise that was their from new, but always changed my engine oil every 8k-10k
Now got a 318d Touring '12 N47 60k - yet again same "rustling" noise...But oil changed every 8k-10k again.
To me it's down to pathetic long service intervals, chains need oil to stay lubricated, this hasn't changed since the dawn of the automobile...20k on dirty oil on a diesel is bad IMO, and a definite contributing factor to a possibly already weak link
I ran a 118d N47 '58 plate for 5 years up to around 170,000 miles, no issues with chain, slight "rustling" noise that was their from new, but always changed my engine oil every 8k-10k
Now got a 318d Touring '12 N47 60k - yet again same "rustling" noise...But oil changed every 8k-10k again.
To me it's down to pathetic long service intervals, chains need oil to stay lubricated, this hasn't changed since the dawn of the automobile...20k on dirty oil on a diesel is bad IMO, and a definite contributing factor to a possibly already weak link
DailyHack said:
Out of interest - what is everyone's service history on the cars that snapped their chains?
I ran a 118d N47 '58 plate for 5 years up to around 170,000 miles, no issues with chain, slight "rustling" noise that was their from new, but always changed my engine oil every 8k-10k
Now got a 318d Touring '12 N47 60k - yet again same "rustling" noise...But oil changed every 8k-10k again.
To me it's down to pathetic long service intervals, chains need oil to stay lubricated, this hasn't changed since the dawn of the automobile...20k on dirty oil on a diesel is bad IMO, and a definite contributing factor to a possibly already weak link
Turbo went 90k Chain at 105k only did condition based services ,as you say yourself indys seem to say you need a change between BMWs service planI ran a 118d N47 '58 plate for 5 years up to around 170,000 miles, no issues with chain, slight "rustling" noise that was their from new, but always changed my engine oil every 8k-10k
Now got a 318d Touring '12 N47 60k - yet again same "rustling" noise...But oil changed every 8k-10k again.
To me it's down to pathetic long service intervals, chains need oil to stay lubricated, this hasn't changed since the dawn of the automobile...20k on dirty oil on a diesel is bad IMO, and a definite contributing factor to a possibly already weak link
Hi hope you well . I am from South Africa and my name isArshaad. I am of desperate help regarding my Bmw 520d e60. I’ve sent it in to the dealership and they discovered it has a timing chain problem. I need the pdf for this campaign as I’m having a great difficulty in fighting this case . Your help in this situation would be really really appreciated
Thank you. Hope to hear from you soon.
Thank you. Hope to hear from you soon.
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