BMW Insured Warranty - any good?

[mark.c]

Slippydiff said:

mark.c said:

A sticky front calliper...or at least I thought I was.

I'd guess that unless a caliper piston dust boot/seal has failed, they'd view this as a service item.
I've just had the thick end of £3k's worth of warranty work carried out on my 10 year old E90 330 D MSport. The failure of a DPF/cat temp sensor led to the DPF failing to regen, which in turn led to the DPF clogging up. Another temp sensor failed along with a glow plug and the swirl flap actuator.

I was told DPF's and glow plug replacement weren't warrantable items (all the moreso on a ten year old car) by those in the know, but ithe car's low mileage (sub 45k), FBMWSH and a carefully prepared "case" detailing all the fault codes, relevant data ( temperatures) and a long chat with both the receptionist and the technician charged with working on the car, prior to handing over the keys, ensured a successful conclusion.
Clearly the final decision lay in the hands of Mondial, but with a strong case put to them, the results were very satisfactory.

As others have said in this thread and previously, a good relationship with the right dealer makes a huge difference to the outcome of these warranty claims.

The essence of the conversation was that the Dealer, with whom I have a very good relationship, said that in recent months the Warranty Company have been more and more reluctant to cover such claims. This was from a member of the Dealer who had a family members' car claim for the same fault rejected.

In terms of failure, the warranty does cover a caliper (unless its seized). Mine is not totally seized but is certainly sticking, on inspection the dust cover is in tact but the piston does show some signs of corrosion once the cover is pulled back. This corrosion is apparently the issue that Mondial will use as a potential get out.
At this point I have bought a new caliper and will sort the car myself since it may be potentially for sale and will argue the toss with BMW after the event. I cant say that all claims will be a battle but I would lying if I said this didn't leave me a little bit miffed and concerned in the event of having to make a really big claim.

[Slippydiff]

Under normal circumstances I'd recommend removing the offending calliper from the car and sending it to Brake Calliper Specialists, the quality of their work has been excellent. However the level of ineptitude they displayed whilst processing my last job means I can no longer recommend them.

If it's any consolation , my car left me stranded by the roadside three weeks into the month long Mondial "no claim moratorium". Cost ? £120 to get the car recovered to the nearest BMW dealer some 4 miles away left a bitter taste !
So incensed was I, I almost cancelled the new policy I'd taken out....
Less than 8 weeks later they paid out £3k for the repairs I detailed earlier in this thread.