iPhone & iTunes

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Discussion

2 sMoKiN bArReLs

Original Poster:

30,230 posts

234 months

Friday 16th September 2016
quotequote all
Last night windows 10 updated, itoooons updated.

Plug iPhone into laptop today & itooons won't see it.

When I've had this problem with iPod I've gone to device manager, USB & disabled enabled Apple usb. Went to do that & no Apple USB. (strange?)

Also, when I browse my computer the iPhone shows Apple iPhone, rather than Steve's iPhone.

So, downloaded new itunes to a PC running windows 7 & all connected as usual.

Back to windows 10 PC, uninstalled itunes & reloaded from fresh. Still exactly the same issue.

Any ideas what to do next super computer wizards of PH?

Thanks

2 sMoKiN bArReLs

Original Poster:

30,230 posts

234 months

Friday 16th September 2016
quotequote all
I should add iPod connected OK

2 sMoKiN bArReLs

Original Poster:

30,230 posts

234 months

Saturday 17th September 2016
quotequote all
Anybody?

Works every time with Windows 7 PC, not at all with Windows 10?

2 sMoKiN bArReLs

Original Poster:

30,230 posts

234 months

Saturday 1st October 2016
quotequote all
Still struggling, can't Google any help either. C'mon you wizards biggrin

X5TUU

11,908 posts

186 months

Saturday 1st October 2016
quotequote all
What iPhone is it ... I know some items don't work in iTunes with Win10 (such as the iPod shuffle) ... if it's an older iPhone it may be the same issue

steveatesh

4,893 posts

163 months

Saturday 1st October 2016
quotequote all
2 sMoKiN bArReLs said:
Still struggling, can't Google any help either. C'mon you wizards biggrin
Not sure of the specifics of your problem but when I updated to IOS 10 on my iPad and iPhone, and the latest iTunes 12 it changed the way that iTunes sees the devices.

My problem was that I was connecting through a USB hub. When I plugged the Lightning cable into one of the USB slots on the rear of the iMac both devices were wondrously seen by iTunes and allowed Synchronisation like before.

So Apple appear to have made it that a USB hub (and presumably third party cable too) will not allow synchronisation of devices.

If you are using a USB hub, or a third party cable, you could try that?


2 sMoKiN bArReLs

Original Poster:

30,230 posts

234 months

Saturday 1st October 2016
quotequote all
X5TUU said:
What iPhone is it ... I know some items don't work in iTunes with Win10 (such as the iPod shuffle) ... if it's an older iPhone it may be the same issue
I have a 5c & a 5s

2 sMoKiN bArReLs

Original Poster:

30,230 posts

234 months

Saturday 1st October 2016
quotequote all
steveatesh said:
2 sMoKiN bArReLs said:
Still struggling, can't Google any help either. C'mon you wizards biggrin
Not sure of the specifics of your problem but when I updated to IOS 10 on my iPad and iPhone, and the latest iTunes 12 it changed the way that iTunes sees the devices.

My problem was that I was connecting through a USB hub. When I plugged the Lightning cable into one of the USB slots on the rear of the iMac both devices were wondrously seen by iTunes and allowed Synchronisation like before.

So Apple appear to have made it that a USB hub (and presumably third party cable too) will not allow synchronisation of devices.

If you are using a USB hub, or a third party cable, you could try that?
Not using a hub & am using the OEM cable.

Thanks for the reply thumbup

anonymous-user

53 months

Saturday 1st October 2016
quotequote all

2 sMoKiN bArReLs

Original Poster:

30,230 posts

234 months

Saturday 1st October 2016
quotequote all
CoinSl0t said:
Thanks for that. I've tried most of those, but will double check