Refused petrol this morning.
Discussion
A while back a petrol station on the Old Kent Rd wouldn't serve me unless I paid in advance or lodged my card with them while I filled up!
Needless to say, having given them very detailed information about the best possible location for their cash register, I filled up elsewhere.
FWIW, it was the Jet station, first one you come to heading out of town after the Brickmaker's flyover.
Needless to say, having given them very detailed information about the best possible location for their cash register, I filled up elsewhere.
FWIW, it was the Jet station, first one you come to heading out of town after the Brickmaker's flyover.
shouldbworking said:
Um. forgive me for asking but why is this a problem?
Or is this a bikers are superior and thus should be exempt thing?
I think it’s a ‘discrimination’ thing. If every customer had to remove their headgear before they were served then I wouldn’t have much of an issue! This is especially true as motorcyclists are the only people that are legally obliged to wear their headgear yet they are the ones who are asked to remove it!Or is this a bikers are superior and thus should be exempt thing?
DP1 said:
Howitzer said:
I remove my helmet whether i'm asked to or not, imo it's just good manners and I don't care if other people pay for fuel in their cars with their faces covered, they aren't me.
Dave!
Dave!
Agree absolutely - it's just polite to do it.
Well, assuming the requirement to remove the lid is a "security" issue, then every other motorist should be compelled to remove coats in case they're packing a sawn-off underneath, surely? Otherwise, yes, it's discrimination - and a load of faff to boot, taking a hat off, earplugs out, etc etc, not to mention doing it up again in winter with frozen fingers.
I had this at the Stansted services on the M11, the training supervisor was on site and although he eventually enabled the pump so I could fill up, proceeded to tell me off when I got to the till.
He did explain that it was for security (big brother) reasons as they cannot identify the rider if the crash helmet is on. I explained that I always put my wallet on the seat before filling up and I never take my lid off, to which he had noticed (take note of this) and so authorised the pump.
He was still a useless rule driven T
t though!
He did explain that it was for security (big brother) reasons as they cannot identify the rider if the crash helmet is on. I explained that I always put my wallet on the seat before filling up and I never take my lid off, to which he had noticed (take note of this) and so authorised the pump.
He was still a useless rule driven T
t though!
Reply from customer services:
"Thank you for your recent e-mail all your comments have been noted.
While I can appreciate your frustration in having to remove your crash helmet when entering a service station, there are a number of reasons why companies request this.
In this day and age when theft and violence are rife, it is only fair, for the safety of our staff and customers, to request that anyone entering the store can be identified on CCTV. The decision to implement this request is made at a local level depending on the risk.
There is also the licensing reason – our checkout operators need to assess the age of customers if they are purchasing age-restricted products like fuel, cigarettes, beers, wines and spirits.
I hope this clarifies our company’s decision to request this action in certain forecourts."
I'm very flattered that they thought I might be under 16...
"Thank you for your recent e-mail all your comments have been noted.
While I can appreciate your frustration in having to remove your crash helmet when entering a service station, there are a number of reasons why companies request this.
In this day and age when theft and violence are rife, it is only fair, for the safety of our staff and customers, to request that anyone entering the store can be identified on CCTV. The decision to implement this request is made at a local level depending on the risk.
There is also the licensing reason – our checkout operators need to assess the age of customers if they are purchasing age-restricted products like fuel, cigarettes, beers, wines and spirits.
I hope this clarifies our company’s decision to request this action in certain forecourts."
I'm very flattered that they thought I might be under 16...
Rawwr said:
Are you going to reply with: "How many 16 year olds do you know who ride <insert bike here>, where you'd need to be at least 19 to ride it?"
Actually, this is what I replied with: "I would have thought that the numberplate recognition software in use that this premises would have been enough to identify me should I be criminally-minded enough to drive off without paying. In addition, the fact that I turned up on a motorcycle would have been enough to identify me as being old enough to purchase fuel.
Would the woman in the Muslim burqa be asked to remove it before filling her car with fuel? I think not."
I realise this is baiting them a bit, but I feel that it's my turn to waste their time now...
Mr Gear said:
Rawwr said:
Are you going to reply with: "How many 16 year olds do you know who ride <insert bike here>, where you'd need to be at least 19 to ride it?"
Actually, this is what I replied with: "I would have thought that the numberplate recognition software in use that this premises would have been enough to identify me should I be criminally-minded enough to drive off without paying. In addition, the fact that I turned up on a motorcycle would have been enough to identify me as being old enough to purchase fuel.
Would the woman in the Muslim burqa be asked to remove it before filling her car with fuel? I think not."
I realise this is baiting them a bit, but I feel that it's my turn to waste their time now...
Good for you!Filled up somewhere in Wales at about 2am the other week and they asked us to get off the bikes, which is the first time I've ever had that happen. there were 3 of us, one in a flip front that he'd already opened and I'd already taken my lid off as I was planning on stopping for a drink.
NineOneSeven said:
Howitzer said:
I remove my helmet whether i'm asked to or not, imo it's just good manners and I don't care if other people pay for fuel in their cars with their faces covered, they aren't me.
Dave!
I'm with you mate. Its not a problem.Dave!
Howitzer said:
I remove my helmet whether i'm asked to or not, imo it's just good manners and I don't care if other people pay for fuel in their cars with their faces covered, they aren't me.
Dave!
Exactly what I said on a similar thread last week, only to get shot down by a bunch of whingers saying it's discrimination, and that I must be pro-ID cards. Hardly the same, is it? tDave!
ts. Glad it's not only me who doesn't object.
The T Boy said:
The one time I was told to take my helmet off when trying to pay I asked why and the cashier told me it was so he could "serve me better".
I slowly put me gloves down, took my helmet off, took my plugs out and paid with a smile then, without moving, slowly put my card and receipt away in separate pockets, plugs back in, helmet on, gloves on. The whole thing took about 2 minutes and as I turned and left I said to the irate people in the queue behind me, "Sorry, he said it would improve service".
A bit childish but I think I got my point across.
:I slowly put me gloves down, took my helmet off, took my plugs out and paid with a smile then, without moving, slowly put my card and receipt away in separate pockets, plugs back in, helmet on, gloves on. The whole thing took about 2 minutes and as I turned and left I said to the irate people in the queue behind me, "Sorry, he said it would improve service".
A bit childish but I think I got my point across.
I wear a flip front helmet and as such have not been asked to remove it at any time ,
although the other day at a local BP forecourt i use often i was told to get off the bike before
they would start the pump , some new law , i always sit on the bike while filling up so that i
get a full tankfull , never been a problem in the past ,
probably someone from Brussells sticking their ore in again .
although the other day at a local BP forecourt i use often i was told to get off the bike before
they would start the pump , some new law , i always sit on the bike while filling up so that i
get a full tankfull , never been a problem in the past ,
probably someone from Brussells sticking their ore in again .
Gassing Station | Biker Banter | Top of Page | What's New | My Stuff