The love affair is nearly over

[NormanD]

AmitG said:

I'm not sure. I thought that the diesel engine in the X-type was a 2.0 or 2.2 inline 4.
The engine in the OP's XJD will be a 2.7 V6.

Thanks for the HeadsUp, not being into Oil burners I didn't know

[SV8Predator]

NormanD said:

AmitG said:

I'm not sure. I thought that the diesel engine in the X-type was a 2.0 or 2.2 inline 4.
The engine in the OP's XJD will be a 2.7 V6.

Thanks for the HeadsUp, not being into Oil burners I didn't know

But you still chose to post your 'advice'?

[Wacky Racer]

unrepentant said:

NormanD said:

So you purchased a 30k car and you have done another 30K
You say you had issues that were sorted but you can have no idea just how the car had been looked after in the first four years of it's life other than a service history

Personally I'm on Jaguars side

I agree. The op points out that his 7 year old Jag is only worth 7 or 8k so why would he want to fork out on a new engine. On the other hand he has a 7 year old Jag that he bought without a Jaguar warranty that is worth only 7 to 8k but he expects Jag to fork out for a new engine!

I think a 25% offer is very generous.

I agree with Rep.

Whilst (of course) I feel genuinely sorry for the OP, car manufacturers cannot be married to their products for ever, the car was seven years old and not even bought brand new by him, the previous owner may have thrashed it from cold for instance.

25% seems more than fair.

Just my 2p.

[james S]

OP

I'm sorry to hear your story - always reads worse form someone with real loyalty and passion for a marque. I think there are two things here though which are quite separate

1) The offer of 25% for a car which fail at 7 years and isn't covered by a warranty. This feels quite good to me and more than I might have expected from the makers of the cars I have

2) The second question of your exceptional loyalty producing value running well into hundreds of thousands of pounds, and your advocacy which has led to sales elsewhere. Sadly I just don't think today's global companies care much at all about individual loyalty. This isn't just Jaguar, or indeed cars, I think its big corporations everywhere. Its crap, but I think its true

So I guess my message is, before you move to another brand, whose cars you don't really care for, be clear that you think they are any more worthy of your money, as I doubt they are. If you end up falling our of love Jaguars simply because the corporate world no longer values individual customer it would be a real shame and more a loss to you than Jaguar.

Good luck with whatever you do

[Fat Albert]

V12 Migaloo said:

Fat Albert said:

I agree that 25% after 7 years is a good offer, much more than the Porsche 996 and Boxster owners got after the Intermediate Shaft and rear main seal failures and other issues on the water-cooled flat 6.

I got nothing from SAAB when my 6 year old 9 5 V6 let go a few years ago

This just proves some people obviously have much lower expectations then I do. Nothing wrong there Albert. Question Did you buy 10 porsches or 10 SAABS previously, nope. Where you going to buy in the next few months 2 additional cars from the group... If you had and were then I dont think you would roll over so easily like some people suggest I do.

No only 6 SAABs and 2 Porsches...Part of the issue is that as your car was not under warranty it did not have the maintenance 'provenance' that a warrantied car would have and you hadn't bought the insurance that the manufacturer offered, you pays your money, you takes your chances

When my Wife had major issues with both of her BMWs they were sorted very swiftly under the Warranty (7 series losing a £3k torque Converter and a 7 year old 535D losing both Turbos which was over £4k)

[Triple7]

V12 Migaloo said:

Triple7, l'll leave the brand bitter......
Perish the thought Triple7 if your Trent 800's were prone to these kind of occassional, but terminal failures.
PS: Love the fantasy garage by the way, Honestly!!

Thanks although the CX-75 is toast!

I hope things get sorted. :-)

[V12 Migaloo]

So gents, an update.
Firstly, don't under estimate how difficult it is to get a valid assessor to inspect your car, believe you me it took an age. In the end I employed the services of the people who look after my classic. Sometimes in these situations you don't see the wood for the trees and that's what happened. I'm standing in one of their units looking over 12 different engines (all Jaguars) in various states of re-build and then it struck me, Can you investigate and asses the issue with the diesel???
So in December they found that 2 of the bottom end bearings had indeed rotated. This is not general wear & tear, but in fact a design/manufacturing fault. The guys had to strip the whole bottom end down to find the real cause. The rotation of the bearings cut of the oil supply. What swayed the case in my favour was how clean and how little wear there was internally. The visual inspection confirmed that the condition matched the extensive preventative maintenance and low mileage.
This failure wasn't bad luck, something to suck up and pay for. Their was a poor decision made at the design stage to have the bearing held in place by pressure, everyone agreed that a bottom end failure at 60k was ridiculous.
So next time any of you have an issue don't take it on the chin like so many posters advised. Stick to your guns, persevere. A lot of people chastised me for not having a Jaguar warranty, yes perhaps your right, but when something goes wrong, terminally, their are rules and regulations in this country that can assist you to get a fair and just result.
The finance company will be settling this issue. Guy Salmon and Jaguar came up with a very very good offer on a replacement fitted new engine, but it looks like that the XJ-D will no longer be in my custodianship.
Since this occurred the V12 was pressed in to doing 14'000 in a little over 10 months... 2 weeks before Christmas the engine gave up the ghost so now I have 2 jags without functioning engines.
Now the V12 is siting in my garage and I have a hole where my daily should be.
At least now I can start trawling through the show rooms and start the search for a seriously modified V12 lump...

[AmitG]

Out of interest does the 3.0 V6 diesel (as used in the current cars) suffer the same issues as the 2.7 V6? Is it just a capacity increase or is it a different design?

[V12 Migaloo]

I understand the 3.0 D has modified shells that have lugs to hold them in place, although I have been advised that these lugs are fairly small for the rotational pressure applied to them, but its better then no holding lugs what so ever.

[andyps]

I'm tempted to ask what compensation you have received from Jaguar for the V12 which went pop, assuming you expected something from them as you did for the V6 Diesel.

[supermono]

Interested in this thread as having driven quite a few hundred thousand miles in cars and on bikes usually like my hair is on fire I've had nothing even a little bit costly go wrong.

You've just broken two engines. Is that just bad luck or are you unwittingly causing them stress?

Without meaning to ridicule you can you give us an insight into your driving/revs/speed/servicing/oil/warming up style please?

It's likely you're unlucky but would be interesting and useful to know these indicators if you don't mind...

[V12 Migaloo]

supermono said:

Interested in this thread as having driven quite a few hundred thousand miles in cars and on bikes usually like my hair is on fire I've had nothing even a little bit costly go wrong.

You've just broken two engines. Is that just bad luck or are you unwittingly causing them stress?

Without meaning to ridicule you can you give us an insight into your driving/revs/speed/servicing/oil/warming up style please?

It's likely you're unlucky but would be interesting and useful to know these indicators if you don't mind...

I live on a drag strip. In the morning when the cars are cold I rev the ar*e out of them and do my best to break 9 second 1/4 mile...
I jest of course... You've seen the film driving Miss Daisy I presume? Well the diesel, as it was my main car was driven much the way that chauffer drove.. i.e. smoothly, calmly and as it always had the child seat in the back rarely did it see any tail out shenanigan's...it was well cared for and driven in a way to protect the investment I had made in it. Don't get me wrong I drove that car, I am an enthusiast after all but as I'm in engineering I do have a modicum of mechanical sympathy. The V12, well it only ever had 100% throttle input, was side ways all too often and I was actually surprised it lasted till 170k. She was driven hard and loved it.
The bh is that for 20 years I have always driven my company cars to within an inch of their lives, the last 2 cars I personally bought (V12 not included within this) where taken care of to ensure they were warmed up correctly and serviced on the button, both though didn't repay my kindness!

[tobinen]

My sympathies to the OP, that must be really gutting. Not much help now, but I think given the offer you had on the table from Sytner regarding the replacement engine, would it not have been more cost-effective to source an engine from outside the Jag network and use a decent indy?

[V12 Migaloo]

tobinen said:

My sympathies to the OP, that must be really gutting. Not much help now, but I think given the offer you had on the table from Sytner regarding the replacement engine, would it not have been more cost-effective to source an engine from outside the Jag network and use a decent indy?

All the engines out there where quick leggy and hence you are taking a risk of the same happening again.. So Nahh not really, best to wash my hands of the whole affair and start afresh. Now I have no idea what to get. May wait till the Golf R arrives..

[AudiWurst]

V12 Migaloo said:

I'm a huge Jag fan, I even rate myself as probably one of their best ambassadors, I travel world wide, dealing with CEO's, Engineering directors and conversations always moves on to A) women, B) Golf C) Cars. I've litterally lost count how many people in the UK, Italy, Germany, Japan, USA et al have bought a JLR product because I've opened their eyes...

Now you have an Audi A6, will you be performing similar ambassadorial duties for Audi?

[V12 Migaloo]

AudiWurst said:

V12 Migaloo said:

I'm a huge Jag fan, I even rate myself as probably one of their best ambassadors, I travel world wide, dealing with CEO's, Engineering directors and conversations always moves on to A) women, B) Golf C) Cars. I've litterally lost count how many people in the UK, Italy, Germany, Japan, USA et al have bought a JLR product because I've opened their eyes...

Now you have an Audi A6, will you be performing similar ambassadorial duties for Audi?

To be fair this will be my 3rd Audi, 100cd, A4T cab and now this, the A6, but in answer to your question, No. The A6 will be pure transportation. That's all Audi's are really, staid, reliable, with little of the soul and cachet of a Jag, but who know, lets see how she runs when it eventually arrives.

[jith]

V12 Migaloo said:

AudiWurst said:

V12 Migaloo said:

I'm a huge Jag fan, I even rate myself as probably one of their best ambassadors, I travel world wide, dealing with CEO's, Engineering directors and conversations always moves on to A) women, B) Golf C) Cars. I've litterally lost count how many people in the UK, Italy, Germany, Japan, USA et al have bought a JLR product because I've opened their eyes...

Now you have an Audi A6, will you be performing similar ambassadorial duties for Audi?

To be fair this will be my 3rd Audi, 100cd, A4T cab and now this, the A6, but in answer to your question, No. The A6 will be pure transportation. That's all Audi's are really, staid, reliable, with little of the soul and cachet of a Jag, but who know, lets see how she runs when it eventually arrives.

Behave yourself. Take a look at the article on here about the Group B Quattro at the hands of 67 year old Blomqist and tell me Audis don't have soul. Or if you like come into my workshop and I'll give you a spin in my old 80 V6 that's just mildly modified. It's an animal and is tremendous fun. Totally reliable and rust free at 22 years old; unlike virtually every Jag on the road. Jaguars are seriously flawed in design and qulaity control in many, many aspects, and they have been so since the Leyland days. My workshop experience has proven that time and again.

J

[pete5570]

Wow! Some serious Jag bashing here. For such a bad marque, I seem to see a lot more old Jaguars on the road compared to Audi, BMW etc. I've heard some horror stories about Audis spending weeks in the dealers with anything from small hard to find issues to big engine problems. The guy who looks after my car spent years at an Audi dealership and reckons the later cars are the worst he has worked on, a bit like when Merc had their quality issues. I've had 3 BMWs and 2of them cost me a fortune in repairs, the 5 series had the nakasil issue a BMW weren't interested. Audis are just a form of getting from A to B, boring, clinical with solid, but bland interiors in all but the top models. A friend of mine sold his facelift A4 diesel and bought a 2004 st220 because he hated driving it and had so many problems that as soon as it came out of warranty it was going to cost him a fortune. The mondeo has 124k on the clock and he has put 17k on it with no problems at all. The point is, all cars can have issues even the so called reliable brands.

[V12 Migaloo]

oh dear, seems I cant come on this page without ruffling some feathers... to give me candid retort though the example mentioned is akin to saying Vauxhalls are fast cars because of the Lotus Carlton.. one swallow doesn't make a summer.

[pete5570]

My point exactly. Every manufacturer has issues with their cars at some time. Even the mighty German cars. I have had 5 land rovers, the first one was a petrol Freelander and it was a nightmare. Did I wash my hands of them? No, I sold it and got a Rangerover which never let me down and the same story with the two discos and my TD4 freelander, totally reliable. My mechanic runs an X type estate with high mile, but well maintained, people keep telling him the V6 is rubbish and will destroy itself, because they read about it on a forum. Still going strong at 156k. Maybe he's just lucky.